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Client Services Representative jobs in Alberton
Duties and Responsibilities- Logs and tracks all enquiries and complaints on the system (first line of support).- Handle customer calls and provide accurate and satisfactory answers to queries and concerns the first time (First Call Resolution).- Conducts preliminary investigations.- Liaises with relevant stakeholders to resolve complaints.- Provides customer services to all stakeholders via...
A Customer Service Representative in the Water Treatment Industry typically supports clients by providing information, handling inquiries, and resolving issues related to water treatment products and services. Here’s an overview of the job description: Job Title: Customer Service Representative Job Summary The Customer Service Representative will assist clients with water treatment components,...
Job Profile Summary Our Senior Client Delivery Manager - Network Services will be responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the...
We are seeking a friendly, highly skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback. To be successful in client services, you should...
A top company in the insurance industry is seeking a Client Services Administrator to start in their Branch administration department in Rustenburg. Purpose To provide professional first line support to clients and sales support Responsibilities- Render client services: updating client personal details, inform clients and update changes to their policy, handle all complaints and enquiries.-...
About the Company- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance...
Sales & Client Services Administrator Location: South Africa (Office-based)Department: SalesReports to: Regional Director - AfricaCompany: Global Water Solutions About Global Water Solutions (GWS):Global Water Solutions is a leading manufacturer of pressure tanks and water enhancement products, dedicated to providing clean, safe, and accessible water worldwide. With a global footprint and...
IT Software Solutions Client Account Service Manager for External Companies – in the Life Insurance/ Healthcare/ Medical Aid/ or Lending/ Loans Industry + in Agile ScrumPermanent position | To work RemotelyMust live near the Johannesburg North area.Must have a MatricMust have IT Software qualifications OR any other relative certificates in IT software development, OR Other Must have gained...
The candidate must have a completed BCom (Honours) (Investment Management) and minimum 3 years client relations experience (assisting Financial Advisors) within an Asset Management / Wealth planning environment. Post Grad in Financial planning is an advantage. Outgoing personality and excellent communication skills are essential. Strong academics and a history of academic and work success are...
We are a specialised insurance provider in Roodepoort seeking a Client Service Executive to deliver personalised, attentive service to our valued policyholders. This is an excellent opportunity for graduates to start their careers in insurance no prior experience required! You'll be the first point of contact for our clients, helping to build strong relationships and ensuring their short-term...
ENVIRONMENT: A dynamic provider of cutting-edge Financial Security Services is seeking a Client Services Specialist who will serve as the custodian of the company brand and collaborates with the Head of Client Services to oversee the end-to-end client experience from onboarding and account maintenance to issue resolution and relationship management. This role is responsible for maintaining and...
Job Description: Extensive IT sales experience with emphasis on client service operations, including end-user devices (printing, laptops, desktops) Must have experience with ensuing that sales targets are met Serve as a liaison between the company and their customers Must upsell the company’s services and solutions. Building strong client relationships to maintain existing business and...
, permanent Position: Client Service Officer - Banking We are currently seeking a highly motivated and customer-oriented individual to join our team as a Client Service Officer. As a Client Service Officer, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our banking services. You will act as the primary point of contact for...
We are looking for an organized and proactive Client Service Coordinator to support our clients and ensure smooth service delivery. In this role, you will manage client requests, coordinate between teams, and help resolve issues efficiently. The ideal candidate has strong communication skills, attention to detail, and a dedication to providing excellent client service. Key Responsibilities: ·...
GLS Supply Chain Equipment is looking for a talented Client Services Controller to join our team. This role is based in Pomona, Kempton Park. Company Description GLS is a leading provider of Supply Chain Equipment and related services. We are a competitive, innovative, and empowered South African business operating with a global presence. We pride ourselves on delivering high-quality,...
Description Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying...
Requirements:General- Must have excellent knowledge of investment products- Preference for investment management, financial planning, accounting, tax or CFP- At least 2+ years’ experience in a financial services environment- Knowledge of the financial services industry- FAIS and FICA knowledge- Professional verbal and written skills- Drivers licence and own vehicle- This role requires an...
Description One of the largest financial services providers is seeking to appoint 3 Client Services Consultant for their call center in the funeral department. Are you an energetic and driven individual who has a passion for client services, then this position is for you. Minimum Requirements**: - Matric - Clear ITC and Criminal Record - Experience as a Client Services Consultant - Fluent in...
Role Overview: As a Client Service Officer, you will be pivotal in delivering outstanding service across our trading and investment platforms. You will act as a key contact for traders and investors, offering guidance on stock market investments and OST’s offerings. Your role involves managing client queries, trading activities, and cross-selling bank products to enhance client satisfaction. Key...
ENVIRONMENT: A dynamic provider of cutting-edge Financial Security Services is seeking a Senior Client Services Specialist who will be the brand custodian for our client. You will collaborate with the Head of Client Services to design, facilitate, and oversee the complete client lifecycle from onboarding and account management to issue resolution and strategic relationship management. This role...