Resolve escalated client queries, provide technical insight, and contribute to service improvement through proactive analysis. A key summary of the job specification is provided below. Full details are available after shortlisting. Key Responsibilities - Resolve escalated client support queries in line with defined service standards and turnaround times. - Log and manage support cases...
Location: On-site Melrose Arch, Johannesburg Employment Type: Full-Time Industry: SaaS | Financial Services | Equity Compensation | Client Support About the Role WatersEdge Solutions is partnering with a cutting-edge share plan management platform to hire a Client and Participant Support Associate. This is a high-touch support role that bridges client success and participant services, perfect...
We are looking for a motivated and ambitious Technical IT Sales Graduate to join our Johannesburg office. This role is the perfect opportunity tokick-start your career in IT, with hands-on experience, industrycertifications, and mentorship from senior professionals. As a TechnicalIT Sales Graduate, you will: - Implement Business Applications – Assist in deploying, configuring, and customizing...
- - Client Support Data Engineer Play a key role in supporting clients with data-driven solutions in a growing international software company. Remote (South Africa) | R18,000 R25,000 per month depending on experience | 8am5pm SAST About Our Client Our client is an international software development company, creator of Quintessence, a specialist data toolkit widely used by asset management...
Key Responsibilities - Technical Support: Take ownership of fault resolution and technical queries across projects. Perform root cause analysis (RCA) on issues and implement preventative updates to avoid recurrence. Ensure efficient and timely technical support aligned with SLAs. - Maintenance Planning & Support: Coordinate and execute planned preventative maintenance to reduce system downtime...
We are seeking a proactive and motivated Junior Sales and Support Coordinator to join our Managed IT Services Department. The ideal candidate will play a crucial role in supporting our customer product sales, coordinating client engagements, and providing technical assistance. This role requires familiarity with managed IT service solutions, computing hardware, and Microsoft Windows and Office...
Looking for a despatch admin and support person for my client based in Alrode. Must have strong admin skills from a logistics environment, strong organisational skills, SAP experience and be able to deal with clients.
This position offers the opportunity to build meaningful professional relationships while representing the company's values and services to a diverse client base. Working in a team environment to ensure excellent communication between relevant stakeholders. Job description - Coordinate with internal teams to ensure smooth project execution and client satisfaction. - Gather and communicate...
Description Our client in the Manufacturing industry is looking to employ an experienced Technical Support Technician to be based in Elandsfontein, Gauteng. 3 Phase Installation Electrical / Electrical Engineering Diploma qualifications secures.A wireman's License is non-negotiable. Awesome career opportunity awaits. Requirements: - 3-5 years’ experience in Fault finding, System Integration...
Finance Officer Debit Orders & Client Accounts Financial Services Environment, In office A respected financial services business is looking for a hands-on Finance Officer to take ownership of debit order collections and client account management. This role sits at the intersection of finance, systems, and client engagement, ideal for someone who enjoys accuracy and accountability. What youll be...
IT Software Solutions Client Account Service Manager for External Companies – in the Life Insurance/ Healthcare/ Medical Aid/ or Lending/ Loans Industry + in Agile ScrumPermanent position | To work RemotelyMust live near the Johannesburg North area.Must have a MatricMust have IT Software qualifications OR any other relative certificates in IT software development, OR Other Must have gained...
Overview: Our client, an international asset management company specialising in delivering tailored financial solutions, is seeking an Investor & Client Onboarding Specialist. The organisation is dedicated to building long-term relationships with clients through comprehensive services and a focus on sustainable, regulated asset management. This role involves supporting the onboarding and KYC...
We are a specialised insurance provider in Roodepoort seeking a Client Service Executive to deliver personalised, attentive service to our valued policyholders. This is an excellent opportunity for graduates to start their careers in insurance no prior experience required! You'll be the first point of contact for our clients, helping to build strong relationships and ensuring their short-term...
ENVIRONMENT: A dynamic provider of cutting-edge Financial Security Services is seeking a Client Services Specialist who will serve as the custodian of the company brand and collaborates with the Head of Client Services to oversee the end-to-end client experience from onboarding and account maintenance to issue resolution and relationship management. This role is responsible for maintaining and...
Job Specifics - Location: Johannesburg, Gauteng - Job Type: Permanent | Full Time - Requirement: Valid Driver's License Overview An established wealth-management organisation is seeking a Client Relationship Officer to support private clients while ensuring exceptional service delivery. This role focuses on servicing an assigned client book, supporting wealth specialists, managing leads, and...
Job Specifics - Location: Johannesburg, Gauteng - Job Type: Permanent | Full Time - Requirement: Valid Driver's License A leading wealth-management firm is seeking a Client Relationship Specialist to service existing high-net-worth clients, conduct financial reviews, and contribute to monthly Funds Under Management (FUM) targets. This role suits an experienced financial adviser or relationship...
ENVIRONMENT: A dynamic provider of cutting-edge Financial Security Services is seeking a Senior Client Services Specialist who will be the brand custodian for our client. You will collaborate with the Head of Client Services to design, facilitate, and oversee the complete client lifecycle from onboarding and account management to issue resolution and strategic relationship management. This role...
My client based in Alrode is looking for a Despatch Admin and Support person. Must have: - admin from a logistics environment - strong admin and organisational skills - SAP Experience - be able to deal with clients This is a junior position.
Key Responsibilities - Technical Support: Take ownership of fault resolution and technical queries across projects. Perform root cause analysis (RCA) on issues and implement preventative updates to avoid recurrence. Ensure efficient and timely technical support aligned with SLAs. - Maintenance Planning & Support: Coordinate and execute planned preventative maintenance to reduce system downtime...
ENVIRONMENT: A fast-growing provider of cutting-edge Financial Software Solutions in Joburg seeks to fill the role of a Client Manager someone with a strong finance or accounting background to work directly with clients and support the business growth. In this client-facing role you will combine - finance and accounting knowledge, software implementation and support, client relationship...