Client Services Team Lead jobs in Bedfordview

We are looking for a Team Lead to lead our passionate, collaborative client-facing development team. Our Johannesburg office is situated in Houghton Estate, within walking distance of the Rosebank Gautrain station. Location: Johannesburg Introduction Join BSG to be part of a collaborative, engaged, and passionate, world-class, homegrown development team. If you are inspired by great code,...

Duties & Responsibilities Job Overview - Setting out targets and assigning clients to team at the beginning of the day. - Training of new team members. - Daily and monthly statistics. - Providing monthly KPI feedback and providing the necessary training, guidance and motivation to all staff and underperformers where necessary. Responsibilities and duties - Set out targets for each employee...

A leading diagnostics and laboratory services provider in Germiston is seeking an experienced Sales Team Leader to drive revenue growth and expand their market presence. The ideal candidate will manage a high-performing team, acquire new clients, and ensure targets are met while fostering strong relationships. Relevant experience in healthcare or related fields is needed. The position offers a...

Opportunity: Client-Facing Accountant / Team Lead in Johannesburg! A dynamic, client-focused financial services business is seeking a driven and detail-oriented Accountant to manage the accounting function in Johannesburg. This is a fantastic permanent opportunity for a professional ready to step into a Client-Facing Accountant / Team Lead role. The successful candidate will be hands-on,...

A leading financial institution in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role involves managing costs, developing strategies for efficiency, and ensuring high levels of customer satisfaction. With 4-5 years of experience in client service delivery and a relevant diploma, the successful candidate will drive profitability while...

A financial services firm in Johannesburg is looking for a Service Recovery Manager. The role involves leading client service teams to ensure exceptional service levels, managing costs effectively, and achieving sales targets. The ideal candidate has a diploma and 4-5 years of client experience. This position offers the opportunity to drive growth and innovation while maintaining excellent client...

A client services provider in Johannesburg is looking for a Service Recovery Manager to lead a team and enhance client service delivery. This role requires expertise in client service management, cost management, and relationship building. Candidates should have a diploma and 4-5 years of experience in service delivery. The position offers a chance to drive operational efficiency and exceed...

A leading services management firm seeks a Managed Services Operations Manager to oversee service delivery and ensure high client satisfaction. The role involves monitoring client incidents, managing team training, and driving operational performance. The ideal candidate will have substantial experience, relevant certifications like ITIL, and strong leadership and communication skills. This is an...

Client Service Lead - TV Audience Measurement The Head of Client Service is responsible for leading the client-facing operations for South Africa’s official TV audience measurement currency. This role ensures exceptional service delivery, stakeholder engagement, and market trust by managing relationships with broadcasters, agencies, advertisers, and industry bodies such as the BRC. The position...

A leading marketing agency in Johannesburg seeks a Client Service Manager to co-own client portfolios alongside a Senior Manager. Responsibilities include managing day-to-day client delivery, ensuring quality brief execution, and tracking performance metrics. The ideal candidate has over 3 years in a client-facing role and a degree in marketing. Strong interpersonal skills and the ability to...

A leading global fund administration firm in Johannesburg is seeking a Manager for Investor Services to ensure excellent service delivery to clients. The role involves managing investor queries, onboarding, and maintaining strong relationships. The candidate should possess a relevant third-level qualification and experience in customer service or compliance. This position offers competitive...

To oversee mobile cleaning teams within the extraction cleaning division, responsible for ensuring job cards and SLAs are completed, managing equipment and vehicle readiness, and planning daily routes to meet client service requirements. Willing and able to work outside of regular working hours, including weekends and public holidays. Minimum Requirements and Qualifications: - Grade 12 /...

A leading insurance company in Johannesburg seeks a highly motivated Team Manager to oversee claims staff within the Claims Contact Centre. Responsibilities include leading a team to ensure efficient claims processing and high-quality customer service. The ideal candidate will have experience in call centers and the insurance industry, with demonstrated leadership skills. This role offers the...

A recruitment agency is seeking an experienced Customer Relations Manager (CRM) for a prestigious automotive dealership in Johannesburg. This role focuses on leading the after-sales and service team, optimizing customer satisfaction, and driving business growth. The ideal candidate should have a minimum of 5 years' experience in the automotive industry and possess strong leadership,...

A leading recruitment agency in Johannesburg seeks a Service Delivery Manager to oversee incident resolution, manage staff and achieve Service Level Agreements. The ideal candidate should have 7 years of experience in service delivery management, advanced knowledge of Microsoft Office applications, and relevant certifications like Microsoft MCSE. Responsibilities include providing remote support,...

A recruitment agency in Johannesburg seeks a Front of House Restaurant Manager for a busy cafe-style Restaurant in Northriding. The ideal candidate should have over 4 years of management experience in a high-pressure Restaurant environment, strong communication skills, and be well-groomed and energetic. Responsibilities include staff management, stock control, and ensuring exceptional customer...

A dynamic technology services firm in Johannesburg seeks a results-driven Service Delivery Manager with 5-9 years of experience. You will oversee service delivery to ensure high performance, manage client relationships, and drive improvements in processes. The ideal candidate will have a Bachelor's degree in IT or a related field, along with strong skills in stakeholder management and ITIL...

A leading delivery service provider in Johannesburg is seeking an individual to ensure on-time delivery of customer orders and provide excellent service. Responsibilities include supervising a team, collaborating with departments, and facilitating training for team members. The ideal candidate must be experienced in customer service and have access to a recent smartphone for the delivery app....

A client organization in Isando is seeking a Shipping Customer Service Supervisor. The ideal candidate will manage customer interactions, resolve shipping issues, and coordinate with teams to ensure timely deliveries. Applicants should hold a diploma or degree in Logistics or a related field and have at least 3-5 years of experience in customer service within shipping or logistics. Strong...

Duties & Responsibilities Job Overview: You have had to put in the hard work, written the sales, made the money and have decided that you are now ready for the next step in your career. This means that you have made it to the role of Team Lead. So, what does it really entail? Well among many other things, a Team Lead is the first step in anyone’s leadership career, and this means that it is a...