operations customer service jobs in Bellville

Overview Customer Service Consultant / Helpdesk Consultant The purpose is to play a pivotal role in supporting and guiding our Members through their business journey for the Members to get a clear understanding of the business and the challenges/incentives/goals. The helpdesk consultants assist Members with inquiries, provide coaching and mentoring, and empower them to achieve their goals,...

Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in entrepreneurship and lending.We are looking for...

A dynamic, vibrant and growing cosmetics business is looking for passionate Sales Floor Consultants to verify member details, products and quantities for all new orders received from incoming and update details as required. The role allocates payment received and will contact the member if any discrepancies are picked up, confirming delivery address and liaising with the member as to when it will...

Requirements:Experience dealing with customers Matric Credit & Criminal clear Must be willing to work as a flexi for at least 5 hours per day. MUST NEVER HAVE WORKED IN A CALL CENTRE BEFORE Job Type: Part-time Salary: R4,300.00 per month Application Question(s): - Are you able to work in Bellville and Century City? - Are you able to work shifts including weekends and public holidays? -...

At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a web hosting service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service...

A local recruitment agency is seeking a Branch Manager to oversee operations in Cape Town. The successful candidate will lead a team focused on delivering excellent customer service, managing fleet operations, and working to meet financial targets. With a minimum of 10 years' experience in customer service or fleet management, you will analyze performance metrics and ensure compliance with...

A well established company based in Brackenfell Cape Town is looking to employ experienced Customer Services Team Leader to join their organisation. This role reports into the Customer Service Manager. Hours- 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements. Purpose of...

Job Summary:We are looking for a bilingual (French & English) Customer Service Representative who is empathetic, solutions-focused, and a strong communicator. In this role, you will manage, resolve, or escalate a variety of customer queries and complaints in a professional and customer-centric manner. You will liaise with internal and external stakeholders, ensuring timely resolution and...

A global airline company is seeking an Operations Service Manager in Cape Town to lead front-line teams, ensuring operational excellence in safety and customer service. The ideal candidate will possess strong leadership and organizational skills, with a proven ability to make prudent decisions. Responsibilities include monitoring safety compliance, setting performance expectations, and fostering...

A leading BPO provider in Cape Town is seeking a Director of Operations to manage large-scale customer service operations for US clients. This role involves overseeing multiple accounts, ensuring exceptional service delivery, and maintaining stringent adherence to SLAs. The ideal candidate will have over 12 years of BPO experience, including 5 years in leadership roles, with a focus on customer...

Our client, a reputable role player in the manufacturing industry is seeking an experienced, Customer Service/Admin Clerk for the Western Cape region. As part of this team, you will assist with delivery excellent customer service and ensure customer satisfaction. Behavioural Competency- Excellent communication skills and the ability to communicate effectively- Business Strong behavioural...

Minimum Qualifications and Experience: - Matric - At least 1 to 2 years’ experience within a contact centre, of which admin experience would be beneficial. - Continuous Improvement experience beneficial. - Proven experience as an office administrator, office assistant or relevant role would be an advantage - Outstanding communication and interpersonal abilities - Excellent organisational...

A leading BPO service provider in Cape Town is seeking a Director of Operations to oversee large-scale customer service operations for US clients. This role focuses on ensuring exceptional service delivery, achieving key performance indicators, and managing financial performance across multiple accounts. The ideal candidate will have over 12 years of experience in call center operations, with 5...

Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across multiple accounts. The Director will drive performance across voice, email, chat, and technical customer...

A leading financial services provider in Bellville seeks a Branch Manager to drive customer engagement and revenue growth. You will lead branch strategy, ensuring compliance and operational excellence while fostering stakeholder relationships. A minimum of 5 years in the industry is required, with a focus on leadership and service management. This role offers ongoing training and a collaborative...

A leading financial institution in Bellville is seeking a Banking Specialist in Private Banking. The ideal candidate will deliver customized financial solutions to ultra- and high-net-worth clients while managing complex processes and building long-term relationships. Required qualifications include an FSCA-recognized degree and significant experience in the Financial Services Industry. This role...

Senior Customer Service Agents Wanted Responsible for supporting all inbound and outbound customer interactions for all supported contact centre channels in a friendly, knowledgeable and professional manner. Based in Brackenfell. --------------------------------------------------------------- Working hours:40 hour work week scheduled any five days from Monday to Sunday (shift work between 8am...

At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a web service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service delivery. We...

A dynamic, vibrant and growing cosmetics business is looking for passionate Sales Floor Consultants to verify member details, products and quantities for all new orders received from incoming and update details as required. The role allocates payment received and will contact the member if any discrepancies are picked up, confirming delivery address and liaising with the member as to when it will...

Director of Operations - Customer Service (BPO) Cape Town, South Africa, ZA, Cape Town, Job Description: Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across...