user support jobs in Bellville

Key Responsibilities - Provide first-line software support to end users via email, helpdesk system, and telephone - Respond to and resolve software-related queries efficiently and professionally - Create, maintain, and publish user support documentation - Deliver general software training and conduct skills assessments for end users - Support Microsoft Office applications and other...

This role is for a Junior IT Support Technician to be based between customers’ sites and our office in Bellville, Cape Town. The person will be expected to complete IT maintenance and support tasks. This person will ensure that IT support requests are managed effectively and responded to in a timely manner. The Junior IT Support Technician must be proficient, organized, and passionate about...

ABOUT THE JOB The main purpose of this role is to be the technical hero that keeps our organization running smoothly! As a Systems Support Agent, you will provide responsive and courteous technical support to end-users, ensuring their productivity and enhancing their overall experience with technology. You will diagnose and resolve system-related issues, assist users with troubleshooting, manage...

Job Description This is an excellent opportunity for a Product Designer to lead the end-to-end user experience strategy for a first-of-its-kind agricultural procurement platform, backed by South Africa’s leading digital media group. This Product Designer role is based in Cape Town (hybrid), paying R600K-720K PA. THE COMPANY: This tech company is a first-to-market procurement platform designed...

Experience Min: - 5+ years ICT experience in the end-user computing environment - 3+ years design and implementation of desktop hardware, software and management systems servicing the end-user computing environment in the enterprise Ideal: - 3+ years in desktop infrastructure maintenance using systems such as: System Centre Configuration, Mobile Device Management and cloud based...

»Date:14 Jul 2025Location: Stellenbosch, Western Cape, ZACompany:Capitec Bank LtdWe're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:1. To see what life at Capitec is all about and complete a short assessment, !Purpose Statement:Join Us in Becoming the Best Bank in the World!!We...

This role is not open to agency support at this time. About Kocho We believe specialist UK firms deserve the same level of service they would give their own clients. We know that clients want expertise, a service they can rely on and intimate support from a named individual who knows their business. Our relentless commitment to finding the best solution, our sense of pride in helping our...

Our client in credit and payments industry, has an opening for an experienced Systems Support Analyst to play a key role in supporting the Credit Risk Systems Owner by ensuring efficient operation, optimisation, and continuous enhancement of all credit and collections system functions. This role will act as a critical liaison between business and technology teams, ensuring that system...

Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and toensure efficient functioning, maintenance, and deployment of hardware resources withinan organisation's IT infrastructure.KEY RESPONSIBILITIES:- Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including computers,...

Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...

JOB PURPOSE:The Systems Administrator/ support manager will support and maintain the Microsoft Windows domain, Linux servers and provide desktop support for local users. Log all issues and actions taken on company help desk ticket system. The position will report directly to the general IT Manager. Duties included but not limited to:Provide 3rd line assistance to help desk technicians. Provide...

Job Title: Product Support SpecialistSalary: R35k - R45k CTCArea: Durbanville, Cape TownType: Hybrid Join a leading provider of export management software that helps South African exporters move goods seamlessly across borders. Our client’s platform is trusted by businesses nationwide to simplify compliance, streamline processes, and keep trade running smoothly. They’re growing fast and need a...

To ensure that all Customer Calls are attended to as per the agreed contract with Customer. Call Updating – Ensure that all calls are updated daily at 11:00. Petrol Cards – Ensure that Mileage is booked correctly on System as per Productivity Report that is submitted daily by Field Support Leader. Should Mileage be incorrect, correct mileage to be provided for correction. Appointment Made –...

1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...

Roles and Responsibilities Location: Cape Town Nature: In Office Working days: Mon - Fri (40 hours a week UK time) Salary: R25 000 with benefits, medical aid and provident fund About: As an L2 IT Support Engineer, you will play a key role in supporting colleagues both in the UK and SA with their technical IT needs, ensuring smooth and secure operation of our IT systems and services. You will...

Job Requirements: This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer...

Minimum Experience Requirements: - Able to work independently as well as to participate effectively in a team environment. - Experience in Freight Forwarding, Logistics and Transport Management applications - Quick learner and fast thinker with the strong ability to respond and solve problem in an efficient manner. - Experience with one-on-one and group training both in-person and via web...

Job Description: Engineer the Crossing: Diagnose and resolve a wide array of hardware, software, and network issues, constructing reliable solutions under pressure Guide the Travelers: Provide clear, patient, and effective support to users of all levels, ensuring they can navigate their digital landscape with confidence Fortify the Pathways: Proactively maintain and improve core systems,...

Key Responsibilities: Desktop Support & Troubleshooting - Deliver advanced support for desktops, laptops, and peripheral devices, including diagnostics and repair of hardware, operating systems, and applications. - Resolve complex technical incidents and service requests promptly while maintaining high customer satisfaction. - Support users in person and remotely, providing efficient solutions...

Key Responsibilities: - Provide Level 2 support, troubleshooting and resolving technical issues across various systems. - Manage and maintain ServiceEngine (SE) and Assignment Management Pro (APRO) platforms. - Configure and customize SE and APRO platforms for our UK-based clients using HTML, CSS, JavaScript, and T-SQL. - Analyze system queries and deliver efficient problem resolutions. -...