Call Centre Team Manager jobs in Bloubergstrand

Main Purpose of the Job:The primary objective of the role is to take responsibility for managing a team of sales specialists in order to assist in the achievement of sales targets through the allocation of targets resulting in outstanding sales performance. The role is a combination of management, selling, coaching and leadership activities, with the objective of enabling their sales team to meet...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Manager - Student Recruitment (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments...

Key Responsibilities: - Answer and manage customer calls efficiently - Provide accurate information and support to clients - Maintain records of interactions and follow-up actions - Liaise with other departments as needed Requirements: - Relevant call centre experience with strong references - Clear criminal record - Reside in Table View, Parklands, or Milnerton - Afrikaans-speaking candidates...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. • Leading and managing a team of Call Centre Agents to achieve client SLA requirements •...

Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Team Leader Location: Passive House Head Office, Milnerton Job Summary: We are seeking a friendly, attentive, and solution-oriented Customer Service Agent to join our team. The ideal candidate will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues,...

Key Responsibilities: - Manage and assist with collection projects - Implement appropriate collection strategies and campaigns - Load campaigns; send emails/sms’s, monitor productivity and provide daily stats - Conduct call audits and provide coaching - Conduct High Risk calls/queries and escalating to the relevant departments - Compile, analyze and submit reports to Management - Manage and...

A well-established organization is seeking an experienced Call Centre Operations Manager for its Cape Town location. The role entails overseeing daily operations of a busy call centre, managing a team of approximately 40 agents. Key responsibilities include improving productivity, conducting performance reviews, and collaborating with senior management. Candidates must be bilingual in English and...

Montague Gardens Vehicle Call Centre Sales Manager Appointment: Permanent, full-time position Salary: R15 000 CTC per month plus commission Benefits: Pension, Medical aid and Funeral benefits A well established, large Multi Franchise Dealership is looking for an experienced Vehicle Call Centre Sales Manager. The successful candidate will be responsible for planning, managing, monitoring the...

The overall objective of this role will be to support the Head of VIP and Customer Success in improving customer service and maintaining high levels of performance from all staff whilst achieving customer satisfaction goals. Minimum Requirements: - Tertiary Qualification (Pre-requisite) - 3- 5 years experience within Call Centre Management role (preferably iGaming) - Strong Leadership skills -...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student...

Requirements: - Minimum 2 years of product or service sales experience - Fluent in English or Afrikaans - Professional and driven full training provided Benefits: - Commission based on appointments kept no need to close sales - On-Target Earnings of R16,000+ - Supportive team and structured training

Main Purpose of the Job: - Present, promote and sell products/services - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs - Establish, develop and maintain positive business and customer relationships - Expedite the resolution of customer problems and complaints to maximize satisfaction - Achieve agreed upon sales targets and outcomes within schedule -...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Manager - Student Recruitment (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Manager - Student Recruitment (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Manager - Student Recruitment (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Manager - Student Recruitment (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments...