customer operations manager jobs in Bloubergstrand

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and...

Lead Capital Group is a forward-thinking international sales and marketing company with our head offices based in Cape Town. We specialize in driving targeted leads to our global clients’ online platforms, and ultimately to our highly successful and competitive call centers. This position would be responsible for leading the Outbound, Inbound, Customer Service and Back Office Services, by...

A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership...

A global airline company is seeking an Operations Service Manager in Cape Town to lead front-line teams, ensuring operational excellence in safety and customer service. The ideal candidate will possess strong leadership and organizational skills, with a proven ability to make prudent decisions. Responsibilities include monitoring safety compliance, setting performance expectations, and fostering...

Our client, a fast-growing and highly reputable sports betting operator , is looking to appoint an experienced Customer Support & Operations Manager to lead customer service excellence while driving operational efficiency across the business. This is a senior, hands-on role for someone who understands the realities of a high-volume, regulated betting environment and knows how to scale teams,...

Customer Operations Manager SA We are looking for a dedicated and forward-thinking Customer Operations Manager to lead our South African customer service team supporting our UK furniture and homewares business. This is a newly created role and will help with the setup of the South Africa in-house operation. Location:ClaremontCape Town. Plus, two visits to the UK per annum Salary &...

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great. This position reports to :...

Operations Manager (JB4283) Location: Milnerton, Cape Town Salary: R45 000 to R50 000 a month + Petrol + Cell phone Benefits: Provident Fund after 3 months Type: Permanent As the Operations Manager, you'll ensure the organization operates at peak efficiency, delivering a seamless service that exceeds customer and client expectations. Your role involves overseeing daily operations, analyzing...

Our client is one of Africa's leading hospitality OS&E and textile supply-chain companies, servicing major hotel groups across South Africa and the continent. If you are an energetic and dynamic individual who thrives in a fast-paced environment, is a natural relationship-builder, and enjoys nurturing long-term client partnerships while developing new business relationships, this is an excellent...

Mobile Automated Racking and Shelving Specialists seeks a Sales/Marketing/Operations Manager to collaborate with senior management in the development of performance goals and long-term operational plans. Duties & Responsibilities You will: - Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. - Set strategic goals for operational...

Manager: Client Care Operations (Chat Support) We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here! 2. Once you have completed the above finalize your application by clicking apply...

A local recruitment agency is seeking a Branch Manager to oversee operations in Cape Town. The successful candidate will lead a team focused on delivering excellent customer service, managing fleet operations, and working to meet financial targets. With a minimum of 10 years' experience in customer service or fleet management, you will analyze performance metrics and ensure compliance with...

A leading global BPO company is seeking an experienced professional in Cape Town to manage service delivery transitions and improve operational efficiency. Responsibilities include managing a headcount, tracking revenue against targets, and enhancing employee engagement. The ideal candidate should have at least 10 years of experience in the BPO industry and strong skills in communication,...

Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

A retail company in Cape Town is looking for a Retail Operations Associate. This part-time in-store role involves providing exceptional customer service, managing inventory, and supporting marketing and merchandising efforts. Ideal candidates should have over one year of experience in retail or customer service, with a strong interest in fashion. Must be proactive and able to work retail hours,...

A fast-growing sports betting operator is seeking a Customer Support & Operations Manager in Cape Town. This senior role demands proven experience in customer support management within the sports betting or iGaming sector. You will lead customer support teams, set performance standards, and optimize operations to enhance customer experience. The role offers competitive pay and career progression...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and...

Location: Cape Town Employment Type: Full-Time | Onsite About Our Client Our client is a leading global Business Process Outsourcing (BPO) and digital transformation company that partners with some of the world’s most recognised brands. About the Role Ensure seamless transition and flawless service delivery: - Focus on transition with zero impact on service delivery. - Focus on efficiencies...

Sales/Marketing/Operations Manager Mobile Automated Racking and Shelving Specialists seeks a Sales/Marketing/Operations Manager to collaborate with senior management in the development of performance goals and long-term operational plans. Duties & Responsibilities You will: - Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. - Set...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and...