Guest Services Agent jobs in Bloubergstrand

Guest Experience Expert (At Your Service Agent) - Protea Hotel Fire & Ice! by Marriott Cape Town Cape Town, South Africa Job Description POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide...

A hospitality company in Cape Town is seeking a Receptionist to deliver a warm and professional welcome to guests. This role entails managing check-in and check-out procedures, addressing guest inquiries, and ensuring a seamless experience throughout their stay. The ideal candidate will possess exceptional communication skills, a service-oriented attitude, and previous front desk experience. A...

Casa Milner is a nine-bed modern centric guest house based in Milnerton, Cape Town. A Guest Service Supervisor position has become vacant. The position is suitable for individuals who are willing to stay in (occasionally or full-time) and are flexible to work certain weekends and public holidays. 1. Job Summary To oversee the daily operations of the guest house by ensuring by ensuring: -...

POSITION SUMMARY Function Reporting directly to the Guest Services Duty Manager, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurized environment and in accordance with Marriott International Hotels Policies and Procedures. Required Experience & Qualifications An appropriate recognised qualification would be...

Beach House Property Company is a bespoke property management and holiday rental service, specialising in short-let properties along Cape Town's Western Seaboard. We provide a complete start-to-finish solution tailored to each investor's needs, ensuring both owners and guests enjoy a seamless satisfied experience. We've got an open position here in Blouberg, Western Province, Cape Town, South...

Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Team Leader Location: Passive House Head Office, Milnerton Job Summary: We are seeking a friendly, attentive, and solution-oriented Customer Service Agent to join our team. The ideal candidate will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues,...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

A leading travel technology company in Cape Town is seeking a Booking Agent to handle bookings and assist guests with queries. The ideal candidate will have a strong customer service background and exceptional communication skills. This position involves managing booking processes and providing excellent customer support in a fast-paced environment. Flexible hours are required, including weekends...

Responsibilities - Welcome guests and manage check‑in and check‑out - Answer guest questions and handle concerns in a calm and professional way - Assist with billing queries and explain hotel services clearly - Answer phones, manage emails, and handle bookings using Semper - Keep guest records updated, including preferences and special requests - Build strong relationships with guests and...

A high-volume hotel in Cape Town is seeking an enthusiastic and service-driven Hotel Receptionist / Guest Experience Agent to join the Front Office team. This role is guest-facing and operational, requiring strong systems skills, excellent communication, and the ability to remain professional and welcoming in a fast-paced hotel environment. The position is ideal for someone who enjoys daily...

Temporary Guest Experience Agent(16288) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every...

Additional Information Job Number Job CategoryReservations LocationCape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa, 7441 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

We have an exciting opportunity for a passionate, customer-focused Sales professional to join our Le Boat Sales team in Cape Town! Le Boat is the world’s leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season. A global business working in 45...

Job Number 23127846 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable...

A leading hotel group in Cape Town is seeking a Guest Relations Manager to oversee all aspects of guest interactions. The ideal candidate will have a Matric qualification, previous Front Office experience, and excellent English communication skills. Responsibilities include managing guest feedback, ensuring staff adherence to hospitality standards, and maintaining efficient communication with...

Overview Accor is a pioneer in responsible hospitality with a global footprint across 110 countries, 5,600 hotels, 10,000 restaurants and lifestyle destinations. We emphasize a caring environment where you can grow and explore career opportunities within the hotel or broader hospitality industry. Job Description Scope of Position Guest Service Operator are responsible for handling all...

A leading hotel chain in Cape Town seeks a Front Desk Agent to enhance guest experiences. The ideal candidate will manage check-ins, assist guests with requests, and ensure payments are processed accurately. You should have excellent communication skills and a background in customer service. Experience in hospitality and supervisory roles are preferred. Join us to contribute to an inclusive,...

A leading hospitality company in Cape Town seeks a dedicated team leader to oversee service quality and guest satisfaction. Responsibilities include ensuring staff cooperation, monitoring dining areas, and conducting inventories. Ideal candidates possess a high school diploma, 2+ years of related experience, and strong communication skills. This position offers opportunities for career...

A leading hospitality provider in Cape Town is seeking a vibrant and enthusiastic individual for a full-time Guest Service position. The successful candidate will be responsible for serving food and beverages to guests while ensuring a memorable experience. Must have at least 2 years of relevant experience in a 5-star hotel setting and possess strong communication skills. The role involves...

A leading hospitality firm seeks a dedicated team member for their Cape Town location. The role includes opening and closing duties, ensuring guest satisfaction, and maintaining work area cleanliness and safety. Candidates should have at least 2 years of experience, a high school diploma, and a commitment to excellent service. Join this inclusive team focused on exceeding guest expectations in a...