service operation jobs in Bloubergstrand

Job description At xneelo, it starts with purpose. We're business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise 'trusted in hosting', we deliver a web hosting service that is reliable and consistent, focusing on infrastructure stability, good value and...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and...

Are you passionate about technology, solving problems, and keeping systems running like clockwork? We're looking for a proactive IT Service Technician to provide essential IT support to our busy sales call center, ensuring our hardware, software, and systems operate at their best. If you thrive in a dynamic environment and love helping people, this role is for you What You'll Be Doing -...

Your Purpose...The Service Ambassador is responsible for providing exceptional in-club member experiences using the available tools and platforms across areas such as our service/reception area, exercise floor, studios, swimming facilities and extended lounge areas. This role is key in engaging our members across all offerings in club as well as online. This role supports the retention of our...

Client Services & Operations Support Officer Asset Loans & Vehicle Finance | Full-Time | Cape Town Summary Looking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services...

A leading BPO provider in Cape Town is seeking a Director of Operations to manage large-scale customer service operations for US clients. This role involves overseeing multiple accounts, ensuring exceptional service delivery, and maintaining stringent adherence to SLAs. The ideal candidate will have over 12 years of BPO experience, including 5 years in leadership roles, with a focus on customer...

A leading BPO company in Cape Town is looking for a Head of Operations - Financial Services. This role requires overseeing key accounts with a focus on customer services and collections, managing offshore contact center operations, and collaborating with the senior leadership team. Ideal candidates should have a strong background in UK BPO financial services, leadership experience, and excellent...

A leading BPO service provider in Cape Town is seeking a Director of Operations to oversee large-scale customer service operations for US clients. This role focuses on ensuring exceptional service delivery, achieving key performance indicators, and managing financial performance across multiple accounts. The ideal candidate will have over 12 years of experience in call center operations, with 5...

A global leader in customer experience solutions is seeking an Associate Director of Operations in Cape Town, South Africa. This role involves optimizing operations and leading teams to ensure industry-leading customer service. The ideal candidate should have a minimum of 5 years of experience in a senior Operations Manager role, strong communication and negotiation skills, and expertise in...

Our client is a modern, feature-rich, full-cycle insurance policy administration system designed for insurers, MGAs, and brokers seeking to optimise their processes, accelerate product launches, and enhance connectivity. Their cloud-based, no-code platform transforms the administration of insurance, delivering a seamless user experience across policy, claims, and billing functions. Role...

A global financial services company located in Cape Town is looking for a Service Delivery Manager. This role involves managing client service delivery, resolving operational queries, and ensuring quality support. The ideal candidate should have over 4 years of relevant experience, strong analytical skills, and excellent communication abilities. The position offers an opportunity to work in a...

A technology services provider seeks a Technical Services Manager in Cape Town to lead service delivery operations across Helpdesk and Technical Services teams. The successful candidate will ensure superior customer experience and maintain client environments. Candidates should have Matric, 5+ years in technical support, and leadership experience in an MSP environment, along with strong...

A local recruitment agency is seeking a Branch Manager to oversee operations in Cape Town. The successful candidate will lead a team focused on delivering excellent customer service, managing fleet operations, and working to meet financial targets. With a minimum of 10 years' experience in customer service or fleet management, you will analyze performance metrics and ensure compliance with...

A prominent retail company in Cape Town is seeking an Assistant Store Manager. In this role, you will manage daily operations, guide staff, and ensure top-notch customer service. Ideal candidates will have 3-5 years of retail experience, strong stock management skills, and the ability to train others. Benefits include comprehensive medical and retirement plans. Join us to lead a dedicated team in...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and...

What being part of the Sigma Family means for you:IT Service Desk Operative As the 1st Line IT Service Desk Operative, you will work with a diverse team of engineers to provide high-performance break/fix, desktop support, and IT administrative functions to the Sigma user community in both the UK and South Africa territories. This will be done through resolving allocated tickets following defined...

Director of Operations - Customer Service (BPO) Cape Town, South Africa, ZA, Cape Town, Job Description: Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across...

Lead Capital Group is a forward-thinking international sales and marketing company with our head offices based in Cape Town. We specialize in driving targeted leads to our global clients’ online platforms, and ultimately to our highly successful and competitive call centers. This position would be responsible for leading the Outbound, Inbound, Customer Service and Back Office Services, by...

Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across multiple accounts. The Director will drive performance across voice, email, chat, and technical customer...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and...