service delivery operations manager jobs in Blue Downs

A global financial services company located in Cape Town is looking for a Service Delivery Manager. This role involves managing client service delivery, resolving operational queries, and ensuring quality support. The ideal candidate should have over 4 years of relevant experience, strong analytical skills, and excellent communication abilities. The position offers an opportunity to work in a...

At SystemWorks, we’re problem-solvers, innovators, and stewards of efficiency. We deliver smart, simple, and effective solutions that tackle real business challenges, combining deep industry expertise with a razor-sharp understanding of what matters most to our customers. Behind those solutions is our team — a group of curious, collaborative professionals who care about quality, growth, and...

Overview As a Service Delivery Manager, you will be responsible for leading the performance and development of Team Managers and their teams, ensuring operational excellence, high staff engagement, and delivering on client requirements. Your focus is on achieving key performance indicators (KPIs), driving continuous improvement, and building strong relationships. You will report to an Operations...

About the job Service Delivery Manager: Banking Key purpose: This role is core to decisions that build high performing teams, where people are excited about the work they are undertaking. The IT Software Service Delivery Manager is required to establish and manage expectations within the business and to drive the IT team to achieve those expectations to a high standard working closely with...

About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 1000 highly talented and...

Are you passionate about delivering exceptional IT support and solving technical challenges? Join OryxAlign as a Service Delivery Manager and become a key player in our dynamic and collaborative Team. Why OryxAlign? At OryxAlign, we believe in empowering our people to thrive. We're committed to delivering outstanding service to our clients while fostering a positive, inclusive, and...

Job Specification: Service Delivery Manager – Insurance Domain Location: Cape Town, South Africa Employment Type: Permanent Role Overview We are seeking experienced Service Delivery Managers to join our team in Cape Town, supporting delivery within the Insurance domain. The successful candidate will oversee the end-to-end execution of IT projects and programs, ensuring high-quality delivery,...

Responsibilities · To coordinate all resources of the tower (including off-shore) · To orchestrate end-to-end-services for the involved towers (top of stack) · Manage the cooperation between Towers to ensure usage of standard methods and tools wherever applicable · Ensure that account specific processes are applied at all relevant scope · Evaluate and manage service requests · To drive...

About us Managed hosting as a Service, Microsoft Office 365 and Cloud computing - if these words excite you and are passionate about IT, then we need you!We are an IT company, dedicated to providing our clients with the best technology support solutions and services, based in the Northern Suburbs (Kenridge), and searching for the right team player to join our young, dynamic, and growing...

Service Delivery Manager Location: Century City, Cape Town (Onsite)Salary: R840 000 - R1 140 000 CTC per year Benefits: Medical aid contributionTravel: USA trips 2-4 times per year We’re looking for a seasoned Service Delivery Manager to lead the delivery of IT services for global clients in the mining and construction industries. This role is hands-on, client-facing, and central to keeping...

Job Description Recruitment Manager: Delivery & Operations – Cape Town, Office-Based Location: Cape Town, South Africa - Century City Function: Offshore Delivery & Operations About Us A global talent solutions company, operating across four specialist brands alongside their our consulting with 9 offices globally, are looking to establish a new office is Cape Town South Africa. This function...

About us:BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payment products quickly and...

Key Responsibilities - To provide service delivery and support to internal Stakeholders and clients - Manage and mitigate ICT and Infrastructure risks within the Organization - Maintain continuous improvement within the ICT and Infrastructure environment. - Develop and maintain ICT support procedures. - To maintain stakeholder relations and client service within ICT and Infrastructure...

Our BPO client is looking for Service Delivery candidates: Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams Essential Functions - Client Portfolio Management – End of End owner...

Team Lead, Service Delivery-049CG Description Description - External Your potential has a place here with TTEC's award-winning employment experience. As an Operations Analyst working as a Team Lead working onsite in Cape Town, South Africa, you'll be a part of bringing humanity to business. #experienceTTEC What You'll be Doing Do you have a passion for leading, mentoring and coaching? Looking for...

Service Delivery Coordinator Industry: Internet Service Provider (ISP) Location: Sable Square, Cape Town Type: Full-time About the Role We're looking for a Service Delivery Coordinator to coordinate the end-to-end delivery of our internet services, from order acceptance to activation. This role sits at the heart of operations, working closely with clients, internal teams, and third-party...

Functieomschrijving The Service Delivery Field Support Engineer (L2) is responsible for providing a professional first-line remote and onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, this role will restore service to clients by managing...

You can find out more about this in our Service Delivery Manager page is loaded Service Delivery ManagerlocationsCape Town, Apex House time typeFull time posted onPosted Today job requisition idJR-0010662 The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach...

A leading recruitment firm is seeking a Service Delivery Manager to oversee a technical IT team in the banking sector in Cape Town. The role involves delivering complex projects, supporting tech development, and ensuring best practices in IT service delivery. Candidates should possess a relevant qualification, extensive managerial experience, and a strong background in the banking environment....

A leading service provider in Cape Town seeks a Service Delivery Manager to oversee team performance, ensure operational excellence, and maintain high staff engagement. The role requires substantial management experience, ideally in a BPO environment, and involves coaching Team Managers to deliver top-tier customer service. Candidates must have a Matric qualification, proficiency in Excel, and...