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Call Centre Representative jobs in Boksburg
As a rapidly-expanding, award-winning direct marketing company, our Boksburg branch is seeking an individual to join our vibrant team, we are currently offering an amazing growth opportunity for the right person. This is your chance to be part of an energetic, dynamic team and to ultimately grow into managing your own profitable sales and marketing franchise.Responsibilities as a Call Centre...
Ideal candidates must have experience working in a fast-paced business environment and be in possession of exceptional selling and customer service skills, excellent communication, and meticulous attention to detail. The position requires high work ethics and personal effectiveness. Proficiency with computers is a must and experience working with CRM software is an advantage and so is previous...
Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth coordination of shipments and deliveries. You will be the first point of contact for clients, providing professional support and maintaining high service standards. Key Responsibilities - Customer...
One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...
ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall...
A leading advisory firm in Johannesburg is seeking a motivated Call Centre Sales Agent. The role involves making outbound calls, handling customer inquiries, and promoting products/services to achieve sales targets while providing excellent customer service. Candidates should have a Matric qualification and 6–12 months of call centre sales experience. Strong communication skills and a...
A leading recruitment agency in Johannesburg is seeking a Data Analyst to enhance its collections team's performance through data-driven insights. The ideal candidate will have a Diploma or Degree in Data Analytics and 2–3 years of relevant experience. Responsibilities include analyzing debtor behavior, monitoring agent performance, and providing actionable insights to improve recovery rates....
A leading recruitment agency in South Africa is seeking a Call Centre Manager to oversee high-performance operations and enhance inbound and outbound CRM support. The ideal candidate will have over 5 years of experience in call center management, strong people management skills, and knowledge of CRM and ERP systems. This role focuses on maintaining exceptional service delivery, implementing...
The Senior Student Recruitment Call Centre Operator plays a key role in driving student enrolments through high-quality telesales engagement and lead conversion. As a senior member of the recruitment call centre, the incumbent is responsible for managing prospective student interactions, conducting needs analyses, supporting admissions processes, and contributing to recruitment targets. This...
A recruitment agency is seeking entry-level call centre agents to join a team in Melrose. The ideal candidates are local citizens with a Certificate in Call Centre and at least 1 year of experience in a call centre environment. Strong communication skills and computer literacy are required. Own transportation is essential. This position offers a competitive salary of R6 000.00 to R6 500.00 CTC...
Monthly Cost To Company (Market related) The Senior Student Recruitment Call Centre Operator plays a key role in driving student enrollments through high-quality telesales engagement and lead conversion. As a senior member of the recruitment call centre, the incumbent is responsible for managing prospective student interactions, conducting needs analyses, supporting admissions processes, and...
The Call Centre Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving performance to meet organisational goals. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for delivering outstanding customer experiences. - Provide effective leadership to the call centre team, including...
Tracker requires the services of a pro‑active and meticulous Call Centre Administrator to join our Customer Experience Department at our Head Office in Johannesburg. This role is primarily administrative and plays a key part in supporting the smooth operation of our Call Centre. Responsibilities - Managing the courier process at Head‑office - Compilation of weigh‑bills for Finance - Submitting...
A leading professional services firm in Johannesburg is looking for a Spanish speaking Call Centre Agent. The role involves answering calls in Spanish, extracting pertinent details for investigations, and drafting reports in both English and Spanish within 24 hours. The successful candidate will receive training and be provided with a laptop and headset. This is a 12-month contract with an hourly...
Job Location: Johannesburg, Gauteng, South Africa Application Deadline: February 13, 2026 - A dynamic call centre is looking for a Data Analyst to support its collections team through data-driven insights and performance tracking. This is a key role for someone with strong analytical skills, technical proficiency, and a practical understanding of collections or call centre environments. - You’ll...
The Team Lead will play a crucial role in supporting the Call Centre Manager and overseeing day-to-day operations to ensure the delivery of exceptional customer service. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for driving team performance and development. Team Supervision - Supervise a team of call centre agents, providing...
Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support. Very...
A logistics support company in Johannesburg is seeking a proactive Call Centre Administrator to oversee administrative tasks within their Customer Experience Department. Key responsibilities include managing the courier process, ensuring quality control, and handling documentation. Candidates should have a certificate in administration or secretarial, be proficient in Microsoft Excel, PowerPoint,...
A leading retailer is seeking a Call Centre Supervisor to organize day-to-day activities at the Contact Centre, manage and train agents, and enhance customer service quality. Responsibilities include overseeing agent productivity, resolving customer issues, and performance reporting. Candidates should have a strong background in customer service, leadership experience, and knowledge of call...
2026-01-20 - 2026-02-19 Permanent Corporate Gauteng, JHB - Northern Suburbs R6 000.00 CTC per month - R6 500.00 CTC per month Staff Connection is looking for entry level call centre agents for a company based in Melrose. - Local citizens - Certificate in Call Centre - Min 1yrs experience in a call centre environment - Excellent communication skills - Strong computer literacy - Own...