- Jobs
- South Africa
- Western Cape
- Brackenfell
- application support analyst
application support analyst jobs in Brackenfell
Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...
Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life...
Our client, in the Payments and Lending industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to our internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...
Our client, in the Payments and Credit industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to their internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...
Senior Application Engineer - Cape Town KEY RESPONSIBILITY: We are looking for a highly skilled and experienced Senior Applications Engineer to become a key member of our dynamic team in the fast-paced consumer goods (FMCG) industry, based in Cape Town, South Africa . The ideal candidate will bring 7-10 years of expertise in electrical engineering, PLC programming , and process automation, as...
Job Role/Title: Applications Analyst Junior Reporting To:Job Type: Full Time Location: Cape Town,South Africa Hours Core UK Operational Hours Purpose of the role:Reporting to the Applications Manager, the post involves assisting the Applications Manager and support the performance and service of all business to ensuring that service levels are achieved. Accountabilities & Activities- To...
Senior Analyst: Retail Media Insights Role Purpose: Our Insights business is built on our industry-leading data assets, cutting-edge data science and our ability to deliver holistic insights at scale. Our data is powered by over 26 million households across South Africa's #1 Retailer, over 1 billion + transactions across brick-and-mortar and ecommerce. We bring this customer data together with...
Purpose of the Job:The purpose of the Data Analyst role is to extract, analyse, and interpret data to leverage competitive advantage, supporting business decision-making through actionable trends and insights. This role is designed to enhance the individual’s analytical skills and proficiency in data communication while collaborating within a cross-functional, agile team. The Data Analyst execute...
Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...
Role Purpose The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the Contact Centre leadership team. The role provides efficient, proactive, comprehensive administrative support...
Purpose of the Job The role of a Support Specialist II is to support the effective and efficient functioning of a Business Unit through the delivery of varied and complex administrative services. A resourceful and flexible approach is required. The position requires a strong degree of responsibility, discretion, and confidentiality. The role also coordinates projects, conducts research and...
Purpose of the Job The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group. Job Objectives - Providing excellent customer service experience to all Shoprite...
Our client in credit and payments industry, has an opening for an experienced Systems Support Analyst to play a key role in supporting the Credit Risk Systems Owner by ensuring efficient operation, optimisation, and continuous enhancement of all credit and collections system functions. This role will act as a critical liaison between business and technology teams, ensuring that system...
Purpose of the Job:The purpose of the Data Analyst role is to utilize organizational data assets to uncover actionable insights and trends, facilitating informed decision-making within the business. Operating within cross-functional teams, Data Analysts undertake a range of intricate data analytics projects, including modelling and scenario framing, aimed at addressing analytical challenges. By...
About the Team ShopriteX was established to accelerate the use of data to improve customer experience and business operations. Our Agile way of working allows for flexibility to grasp new opportunities and quickly transform them into insights that will have a direct impact on strategic initiatives. The Insights & Data Monetisation Tribe harnesses big data, technology and advanced analytics to...
Purpose of the role:Qualifications, Training and Experience: - A scientific/numerical background in a discipline with quantitative content or with experience in an IT environment with evidence of relevant skills. - Experience translating customer requirements to changes - Ability tracking and implementing changes and feeding back to the customer. - Experience in an Applications Maintenance/...
Role Purpose The Data Analyst III / Lead Data Analyst position is a pivotal role within the data analytics team, responsible for conducting advanced data analysis, driving strategic insights, and providing leadership to junior analysts. This hybrid role requires a blend of technical expertise, business acumen, and strong leadership skills to effectively analyse complex datasets, develop...
Purpose of the Job:The purpose of the Lead Data Analyst at Shoprite is to oversee complex data solutions and highperforming teams, providing technical expertise and fostering innovation in a big data environment. The role leads advanced analytics efforts, shapes, and executes complex data strategies, and leverages Shoprite's extensive customer and transactional data assets to generate strategic...
Purpose of the Job:The MMA Customer Support Specialist is to provide meaningful support to Money Market Accountscustomers regarding for both technical and general account payments. This role efficiently manages allcustomer queries, going above and beyond to ensure client satisfaction, as well as collaborating withComputicket and Shoprite Customer Care Agents to support the MMA clients....
Purpose of the Job:The purpose of the People Support Desk Specialist role is to attend to and resolve queries relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning from employees or line. The role is required to perform the necessary actions on applicable People systems (within scope of accountabilities) to address queries. The...