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customer support specialist jobs in Brackenfell
Purpose of the Job:The MMA Customer Support Specialist is to provide meaningful support to Money Market Accountscustomers regarding for both technical and general account payments. This role efficiently manages allcustomer queries, going above and beyond to ensure client satisfaction, as well as collaborating withComputicket and Shoprite Customer Care Agents to support the MMA clients....
A leading hosting service provider seeks Customer Service Consultants for their Durbanville office. The role involves ensuring customer satisfaction through queries regarding domain names and billing. Candidates should have a matric pass and two years of customer service experience. Key skills include excellent communication, problem-solving, and a strong technical aptitude. The position offers a...
JOB DESCRIPTION Key Responsibilities: Sourcing and Contracting - Provide support to business in executing sourcing events - Execute sourcing events in line with the TFG Procurement Policy - Coordinate contract approval & utilise contract management processes - Provide regular progress reports detailing the sourcing event details (i.e., savings, compliance etc.) Governance / Financial - Ensure...
A dynamic sales and marketing company is seeking a General Sales Assistant in Bellville. In this role, you will support the sales team, engage with customers, and help drive sales initiatives. Ideal candidates are eager to learn, possess strong communication skills, and have a positive, customer-oriented mindset. Comprehensive training and career growth opportunities are provided in a...
Job Title: Product Support SpecialistSalary: R35k - R45k CTCArea: Durbanville, Cape TownType: Hybrid Join a leading provider of export management software that helps South African exporters move goods seamlessly across borders. Our client’s platform is trusted by businesses nationwide to simplify compliance, streamline processes, and keep trade running smoothly. They’re growing fast and need a...
A retail company based in Parow seeks an Assistant Systems Administrator to ensure database integrity and support the maintenance of system accuracy. The role requires strong analytical skills, advanced Excel proficiency, and the ability to collaborate with various departments. Ideal candidates will have a tertiary qualification in relevant fields and experience in database administration or data...
A leading equipment supplier is seeking an experienced qualified artisan to provide expert technical support and ensure effective resolution of product issues. The ideal candidate will have a minimum of 5 years' experience and be skilled in technical report writing, troubleshooting, and business communication. Responsibilities include reporting on product health and supporting new product...
We're seeking a Customer Data Clerk who has experience in maintaining accurate customer information, managing high volumes of daily tickets, and supporting operations through effective customer communication and data processing. This role requires strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment. Key...
A well established company based in Brackenfell Cape Town is looking to employ experienced Customer Services Team Leader to join their organisation. This role reports into the Customer Service Manager. Hours- 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements. Purpose of...
Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...
A leading retail hardware company in Mitchells Plain is seeking a Customer Experience Administrator to ensure exceptional service across customer touchpoints. You will handle enquiries and complaints, assist with quotes and maintain customer profiles. The ideal candidate has 1 year of relevant experience, strong communication skills, and is available to work retail hours. This is an entry-level...
A retail firm in Somerset West is looking for a General Assistant to ensure smooth operations. The candidate will assist in customer service, loading and offloading vehicles, and maintaining the cleanliness of vehicles. The ideal applicant will have a Grade 12 qualification and product knowledge. This is a permanent position requiring a commitment to company values such as honesty and...
To ensure that all Customer Calls are attended to as per the agreed contract with Customer. Call Updating – Ensure that all calls are updated daily at 11:00. Petrol Cards – Ensure that Mileage is booked correctly on System as per Productivity Report that is submitted daily by Field Support Leader. Should Mileage be incorrect, correct mileage to be provided for correction. Appointment Made –...
Business unit, Department, ReportingBusiness Unit CPSDepartment: Field Services Core DescriptionThe main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to be on site for installations within the...
We are currently recruiting Swedish Speaking Agents in the Somerset West/Helderberg / Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique...
Senior Customer Service Agents Wanted Responsible for supporting all inbound and outbound customer interactions for all supported contact centre channels in a friendly, knowledgeable and professional manner. Based in Brackenfell. --------------------------------------------------------------- Working hours:40 hour work week scheduled any five days from Monday to Sunday (shift work between 8am...
A tech-driven hosting provider in Durbanville is seeking an IT Technician to support internal users and maintain IT infrastructure. Responsibilities include troubleshooting hardware/software issues, assisting in installations, and collaborating on IT projects. The ideal candidate has a diploma in IT, 2–4 years of experience, and strong communication skills. This role requires an on-site presence...
We are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. You will be required to work US hours Benefit from extensive inhouse training and development programs and enjoy the unique and funky work environment.-...
Purpose of the Job:The purpose of the People Support Desk Specialist role is to attend to and resolve queries relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning from employees or line. The role is required to perform the necessary actions on applicable People systems (within scope of accountabilities) to address queries. The...
Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...