Escalation Manager jobs in Brackenfell

Digital Commerce: Product Delivery & Release Manager Purpose Summary The Product Delivery & Release Manager orchestrates multiple releases and dependencies across teams, focusing on timelines, quality and delivery consistency with emphasis on coordinated roll out of digital products. Plays a pivotal role in the end-to-end delivery and release lifecycle of key product features. Acting as the...

We are looking for a dedicated and results-driven Warehouse Manager Assistant to join our team at Meridian Wine Distribution in Brackenfell, Cape Town. The ideal candidate is detail-oriented, proactive, and able to thrive in a fast-paced warehouse environment. Strong communication skills, teamwork, and a commitment to operational excellence are essential. Responsibilities: - Ensure that...

Purpose: The purpose of this job is to drive sales growth and profitability in an assigned territory by selling products and services, sourcing new customers, and building strong relationships. This role aims to achieve customer satisfaction, sustainable business growth, and profit margins through effective sales strategies and excellent customer service. KEY RESPONSIBILITIES: - Lead and manage...

Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...

Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. The Portfolio Manager works under the supervision of the Head of Project Delivery Centre and oversees Portfolios of Business Demand (across the Group) as well as governance and delivery management using the PDC (Project Delivery Centre) methodology framework aligned to...

About the position Herotel Business is looking for skilled Key Account Managers to create long-term, trusting relationships with our enterprise clients. The role is to oversee a portfolio of Enterprise Business customers, process new business and build direct relationships with Enterprise clients. The Key Account Manager will also work closely with internal teams to leverage the Enterprise...

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. Data Team...

Industry: Transport / Logistics Location: Durbanville Employment Type: Full-time Reporting Line: Head of Finance A well-established transport and logistics organisation is seeking an experienced Debtors Manager to take full ownership of the accounts receivable function within a fast‑paced operational environment. The role combines strong financial control with people management and requires a...

The school seeks to appoint a highly skilled, experienced, and dynamic person to the following position: All-inclusive remuneration package. APPOINTMENT DATE: 1 JANUARY 2026 • Bachelor of Accounting / BCom Accounting degree is essential. • An honours degree will be advantageous. • Qualified Professional Accountant (SA) or Qualified Chartered Accountant; • Achieved accounting degree •...

Operations Manager Role Purpose The purpose of this role is to oversee, manage, and optimise all operational activities across the business to ensure efficient execution, consistency, and alignment with strategic objectives. The Operations Manager is responsible for translating strategy into execution, improving operational performance, and ensuring teams, processes, and resources work...

Roles and Responsibilities Operational Management: - Oversee activation running 9 hours daily, 5 days a week. - Manage opening/closing procedures. - Ensure equipment, infrastructure, and assets are functional, safe, and premium in presentation. - Manage stock, consumables, POS, and daily operational controls. - Enforce all safety and compliance standards. Technical Oversight: - Operate and...

KEY RESPONSIBILITIES: - Manage and oversee the full debtors/accounts receivable function, including invoicing, allocations, collections, and reconciliations - Ensure accurate and timeous invoicing in line with transport contracts, rate cards, PODs, SLAs, and supporting documentation - Monitor debtor age analysis and actively manage overdue accounts to reduce debtor days and bad debt exposure -...

Key Responsibilities: - Lead, mentor, and manage branch staff across sales, service, and administration. - Drive sales growth, business development, and client relationships. - Manage day-to-day operations, budgets, and financial performance. - Ensure compliance with safety regulations and company policies. - Maintain high levels of customer satisfaction and resolve escalated issues. - Provide...

Location: Bellville (Cape Town) / Centurion (Hybrid) Experience: 5–8 years Type: Full-time Role Overview The Client Value Manager (CVM) is the operational and technical link between INOVO and its clients. You will be responsible for ensuring that client needs are accurately captured, translated into actionable solutions, and delivered with excellence. This is a hands-on, detail-oriented role...

Kuils River National Transport and truck rental company is seeking to employ an experienced Workshop Manager to join their team Main requirements: Grade 12 Valid Drivers license Qualified Diesel Mechanic Previous Workshop Manager / Supervisor experience overseeing - Mechanics - Tyre Controllers - Admin Staff Key Responsibilities of a Workshop Manager 1. Workshop Operations...

The Product Operations Lead plays a pivotal role in ensuring the seamless execution and lifecycle management of customer-facing components within the product portfolio. This role serves as a bridge between delivery, stakeholder engagement, and operational escalation, fostering clarity across business analysis (BA) and operations teams. Required Skills and Qualifications: - A relevant degree or...

We provide meaningful careers that connect people with purpose. We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Netcare invites you to be part of our journey. Role Profile Summary: - The Reception Manager is responsible for the overall management of the Reception area and Reception staff,...

(eng= Assistant Sales Manager Our client is a specialist South African debt restructuring and financial wellness company that helps over-indebted consumers consolidate their repayments, negotiate with creditors, and regain long-term financial stability through compliant debt review solutions. Location: Bellville Salary: R25 000 – R incentives Available positions: 1 Start Date: As soon as...

Our client is seeking an experienced and driven 24/7 Service Desk Manager to provide strategic leadership and operational oversight of our always-on Service Desk function. This role is accountable for service excellence, team performance, and continuous improvement across a multi-tier, 24x7 support environment. You will lead, mentor, and develop a high-performing Service Desk team while ensuring...

Digital Commerce: Product Delivery & Release Manager Purpose Summary The Product Delivery & Release Manager orchestrates multiple releases and dependencies across teams, focusing on timelines, quality and delivery consistency with emphasis on coordinated roll out of digital products. Plays a pivotal role in the end-to-end delivery and release lifecycle of key product features. Acting as the...