support management jobs in Brackenfell

Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...

Key Outputs Grow market share and recognize new sales and aftersales opportunities Manager and lead the team of PSSR's to achieve set target and objectives. Build, establish and maintain strong, long-term customer relationships and ensure customer solutions. Own the customer experience and drive net loyalty score. Leads solution development and innovative efforts and ideas as identified and...

Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life...

Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...

Role Purpose The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the Contact Centre leadership team. The role provides efficient, proactive, comprehensive administrative support...

Purpose of the Job The role of a Support Specialist II is to support the effective and efficient functioning of a Business Unit through the delivery of varied and complex administrative services. A resourceful and flexible approach is required. The position requires a strong degree of responsibility, discretion, and confidentiality. The role also coordinates projects, conducts research and...

Purpose of the Job:The MMA Customer Support Specialist is to provide meaningful support to Money Market Accountscustomers regarding for both technical and general account payments. This role efficiently manages allcustomer queries, going above and beyond to ensure client satisfaction, as well as collaborating withComputicket and Shoprite Customer Care Agents to support the MMA clients....

Apply now » Date: 26 Nov 2025 Location: Brackenfell, Western Cape, ZA Company: BCXP Business unit, Department, Reporting Business Unit CPS Department: Field Services Core Description The main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions - Logging and closing all installation incidents per project...

Business unit, Department, Reporting Business Unit CPS Department: Field Services Core Description The main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to be on site for installations within the...

Our client, in the Payments and Lending industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to our internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...

PEOPLE SUPPORT GENERALIST: Order Fulfilment Departments ABOUT THE JOB Were looking for a detail-driven, service-minded People Support Generalist to join our dynamic People Support team. Youll be the heartbeat of our employee experience ensuring every HR process, from onboarding to exit, runs smoothly and with care. In this role, youll maintain accurate employee data, coordinate lifecycle...

Purpose: Respond to both internal and external customer requests for product information and pricing. Objectives/ Principle accountabilities: - Support the local Product Specialist with the help needed to meet the monthly sales target. - Preparation and submission of commercial VSD quotations. - Pro-actively follow up on quotations and open opportunities. - Provide basic telephonic support,...

Our client, in the Payments and Credit industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to their internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...

Purpose: The primary purpose of an IT Technical Support Specialist focusing on hardware is toensure efficient functioning, maintenance, and deployment of hardware resources withinan organisation's IT infrastructure.KEY RESPONSIBILITIES:- Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including computers,...

PEOPLE SUPPORT GENERALIST: Manufacturing Department ABOUT THE JOB Were looking for a detail-driven, service-minded People Support Generalist to join our dynamic People Support team. Youll be the heartbeat of our employee experience ensuring every HR process, from onboarding to exit, runs smoothly and with care. In this role, youll maintain accurate employee data, coordinate lifecycle processes,...

Purpose of the Job The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group. Job Objectives - Providing excellent customer service experience to all Shoprite...

Business unit, Department, ReportingBusiness Unit CPSDepartment: Field Services Core DescriptionThe main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to be on site for installations within the...

The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group.

Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...

Purpose of the Job:The purpose of the People Support Desk Specialist role is to attend to and resolve queries relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning from employees or line. The role is required to perform the necessary actions on applicable People systems (within scope of accountabilities) to address queries. The...