Support Team Manager jobs in Brackenfell

Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...

A well established company based in Brackenfell Cape Town is looking to employ experienced Customer Services Team Leader to join their organisation. This role reports into the Customer Service Manager. Hours- 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements. Purpose of...

Key Outputs Grow market share and recognize new sales and aftersales opportunities Manager and lead the team of PSSR's to achieve set target and objectives. Build, establish and maintain strong, long-term customer relationships and ensure customer solutions. Own the customer experience and drive net loyalty score. Leads solution development and innovative efforts and ideas as identified and...

Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life...

We are seeking a highly skilled Implementation Coordinator to join our team. As an Implementation Coordinator, you will play a key role in ensuring the successful rollout of projects by coordinating administrative tasks, managing documentation, and facilitating communication between internal teams and clients. About the Role: - You will support the implementation teams with scheduling,...

Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...

Role Purpose The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the Contact Centre leadership team. The role provides efficient, proactive, comprehensive administrative support...

Purpose of the Job The role of a Support Specialist II is to support the effective and efficient functioning of a Business Unit through the delivery of varied and complex administrative services. A resourceful and flexible approach is required. The position requires a strong degree of responsibility, discretion, and confidentiality. The role also coordinates projects, conducts research and...

Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...

Join Our Technical TeamCooper Power South Africa is a trusted national provider of UPS and inverter systems. We’re looking for a skilled In-House UPS & Inverter Technician to strengthen our internal technical support and workshop operations. While the role is primarily based at our service center, you will also assist in fieldwork when required, supporting installations, servicing, and repairs at...

Apply now » Date: 26 Nov 2025 Location: Brackenfell, Western Cape, ZA Company: BCXP Business unit, Department, Reporting Business Unit CPS Department: Field Services Core Description The main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions - Logging and closing all installation incidents per project...

Business unit, Department, Reporting Business Unit CPS Department: Field Services Core Description The main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to be on site for installations within the...

Apply By We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: - To see what life at Capitec is all about and complete a short assessment, please click here - Once you have completed the above finalize your application by clicking apply below *Purpose Statement * To lead a...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Purpose: The primary purpose of an IT Technical Support Specialist focusing on hardware is toensure efficient functioning, maintenance, and deployment of hardware resources withinan organisation's IT infrastructure.KEY RESPONSIBILITIES:- Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including computers,...

Purpose of the Job The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group. Job Objectives - Providing excellent customer service experience to all Shoprite...

Business unit, Department, ReportingBusiness Unit CPSDepartment: Field Services Core DescriptionThe main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to be on site for installations within the...

The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group.

Purpose of the Job:The purpose of the People Support Desk Specialist role is to attend to and resolve queries relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning from employees or line. The role is required to perform the necessary actions on applicable People systems (within scope of accountabilities) to address queries. The...

Purpose of the Job:The MMA Customer Support Specialist is to provide meaningful support to Money Market Accountscustomers regarding for both technical and general account payments. This role efficiently manages allcustomer queries, going above and beyond to ensure client satisfaction, as well as collaborating withComputicket and Shoprite Customer Care Agents to support the MMA clients....