Technical Support Analyst jobs in Brackenfell

Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...

Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and toensure efficient functioning, maintenance, and deployment of hardware resources withinan organisation's IT infrastructure.KEY RESPONSIBILITIES:- Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including computers,...

Our client, in the Payments and Lending industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to our internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...

Technical Support Agent (Entry-Level) – GoMetro Bridge Durbanville, Cape Town Role Overview GoMetro is looking for an Entry-Level Technical Support Agent to join our Durbanville office and support our Bridge platform — a leading telematics aggregation and fleet execution system used by logistics and transport operators. This role is ideal for someone at the start of their technical...

Company Description 2Ship Solutions specializes in logistics and e-commerce applications that enhance productivity, save time, and reduce errors. Serving a wide range of clients from large corporations to small businesses, 2Ship Solutions is recognized for its expertise and ability to deliver tailored solutions. With a commitment to meeting the dynamic demands of businesses, the company is a...

Who are we? Sanlam is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meeting the financial needs of our clients. Our vision: We aspire to be the best at building...

Our client, in the Payments and Credit industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to their internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...

About the Team ShopriteX was established to accelerate the use of data to improve customer experience and business operations. Our Agile way of working allows for flexibility to grasp new opportunities and quickly transform them into insights that will have a direct impact on strategic initiatives. The Insights & Data Monetisation Tribe harnesses big data, technology and advanced analytics to...

Purpose of the Job:The purpose of the Lead Data Analyst at Shoprite is to oversee complex data solutions and highperforming teams, providing technical expertise and fostering innovation in a big data environment. The role leads advanced analytics efforts, shapes, and executes complex data strategies, and leverages Shoprite's extensive customer and transactional data assets to generate strategic...

Purpose of the Job:The purpose of the Data Analyst role is to extract, analyse, and interpret data to leverage competitive advantage, supporting business decision-making through actionable trends and insights. This role is designed to enhance the individual’s analytical skills and proficiency in data communication while collaborating within a cross-functional, agile team. The Data Analyst execute...

Vollherbst is a premium packaging and print partner serving leading wine, spirits, and FMCG brands. Their South African team operates as a compact, agile team backed by global expertise – combining premium standards with startup adaptability. They have an opportunity available for a Technical Production & Brand Support Specialist to join the team – a technically strong individual who can run...

Hire Resolve's client, a leader in niche automotive diagnostic and accessory products, is seeking a Technical Product Support Specialist who is a tech-savvy problem-solver with a passion for motorcycles and a knack for providing exceptional support to join their team in Somerset West. Responsibilities: - Providing outstanding technical product support to our diverse customer base. - Identifying...

As a key member of our team, you'll get to collaborate with both internal teams and customers, continuously learning and improving our platform and processes. What You’ll DoBecome the Expert: Develop into a Subject Matter Expert (SME) in troubleshooting the platform and network, diving deep into the mechanics of VoIP solutions to provide intermediate to advanced technical support.Customer...

Purpose: To effectively assist customers in a professional and competent manner with technical support and assistance in choosing a product that is best suited for their specific needs - and with the aim of achieving customer satisfaction generating sales and promote sustainable business growth.** KEY RESPONSIBILITIES: - Attend to customers in a professional, competent, and helpful manner. -...

Our client in credit and payments industry, has an opening for an experienced Systems Support Analyst to play a key role in supporting the Credit Risk Systems Owner by ensuring efficient operation, optimisation, and continuous enhancement of all credit and collections system functions. This role will act as a critical liaison between business and technology teams, ensuring that system...

Purpose of the Job:The MMA Customer Support Specialist is to provide meaningful support to Money Market Accountscustomers regarding for both technical and general account payments. This role efficiently manages allcustomer queries, going above and beyond to ensure client satisfaction, as well as collaborating withComputicket and Shoprite Customer Care Agents to support the MMA clients....

Role Purpose The Data Analyst III / Lead Data Analyst position is a pivotal role within the data analytics team, responsible for conducting advanced data analysis, driving strategic insights, and providing leadership to junior analysts. This hybrid role requires a blend of technical expertise, business acumen, and strong leadership skills to effectively analyse complex datasets, develop...

Senior Analyst: Retail Media Insights Role Purpose: Our Insights business is built on our industry-leading data assets, cutting-edge data science and our ability to deliver holistic insights at scale. Our data is powered by over 26 million households across South Africa's #1 Retailer, over 1 billion + transactions across brick-and-mortar and ecommerce. We bring this customer data together with...

Purpose of the Job:The Business Intelligence Analyst plays two distinct roles: that of business analyst, responsible for translating Business Intelligence requirements into high-quality technical implementations; and that of data analyst, where they are expert users of BI tools and data. Through systematic and methodical investigation, analysis and communication, the BIA takes responsibility for...

Purpose of the Job:The purpose of the Data Analyst role is to utilize organizational data assets to uncover actionable insights and trends, facilitating informed decision-making within the business. Operating within cross-functional teams, Data Analysts undertake a range of intricate data analytics projects, including modelling and scenario framing, aimed at addressing analytical challenges. By...