Assistant Centre Manager jobs in Cape Town

Engineering Manager - Contact Centre Platforms Lead the transformation of high-volume contact centre ecosystems at scale Remote role with global impact across customer experience platforms About Our Client Our client a global technology company delivering high-performance software solutions. Focused on engineering excellence and collaboration, they partner with clients to solve complex...

About the Role We are seeking a highly experienced and strategic Regional Cash Processing Centre Manager to lead our cash operations across the Western Cape & Northern Cape region. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services,...

The overall objective of this role will be to support the Head of VIP and Customer Success in improving customer service and maintaining high levels of performance from all staff whilst achieving customer satisfaction goals. Minimum Requirements: - Tertiary Qualification (Pre-requisite) - 3- 5 years experience within Call Centre Management role (preferably iGaming) - Strong Leadership skills -...

Why Choose Amana Living? Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. • Leading and managing a team of Call Centre Agents to achieve client SLA requirements •...

Montague Gardens Vehicle Call Centre Sales Manager Appointment: Permanent, full-time position Salary: R15 000 CTC per month plus commission Benefits: Pension, Medical aid and Funeral benefits A well established, large Multi Franchise Dealership is looking for an experienced Vehicle Call Centre Sales Manager. The successful candidate will be responsible for planning, managing, monitoring the...

Job description Call Centre Manager Job Overview For delivery of service to clients on my site, ensuring all key performance indicators are met. I lead, develop, motivate, manage and organize a number of teams across the client accounts ensuring we are consistently meeting client’s expectations through regular and effective dialogue. I translate the collective needs of the client ensuring this...

Key Responsibilities: - Lead and manage the operation and maintenance of all data centre facilities, including HVAC, electrical, and mechanical systems. - Develop and implement strategies to ensure 24/7 operations, system redundancy, and disaster recovery. - Manage vendor relationships and oversee contracts to ensure compliance with service level agreements (SLAs) for equipment and facility...

Call Centre Manager Are you ready to take the next step in your career? The purpose of this position is to take overall responsibility for the performance and ongoing development of the operational Call Centre functions, ensuring delivery of contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment Minimum...

Listing reference: woolw001239Listing status: OnlinePosition summaryIndustry:FMCG & Supply ManagementJob category:FMCG, Retail, Wholesale and Supply ChainLocation:Cape TownContract:PermanentRemuneration:Market relatedEE position:YesIntroduction- Are you interested in an Operations Manager career in Woolworths Supply Chain and Logistics?Job descriptionMain PurposeTo deliver defined Distribution...

This job is tasked with enhancing and managing the operational aspects of ooba's Customer Sales Centre. It is pivotal in driving the effective distribution and servicing of ooba's diverse product range, directly contributing to the company's goal of diversifying its offerings and enhancing customer experience.ooba is in the business of home ownership. We exist to enable our customers to increase...

Overview Job Overview The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign. Qualifications Qualifications and Experience - Previous Mid/ Senior Managerial experience (Essential) - Previous US working experience - Sales Through Service background is...

Duties Include: Customer Service & Client Relations - Build and maintain strong relationships with clients. - Supervise vehicle bookings, test drives, and job card documentation. - Prepare quotes for additional work and obtain client authorisation. - Keep clients informed of delays and ensure timely completion of authorised work. - Address complaints promptly and prioritise comebacks. - Ensure...

SalaryMarket related basic + incentives + benefits. (this site requires a salary input therefore stating from R... DescriptionGreat career opportunity with a popular brand of passenger & light commercial vehicles at a franchise dealership which is part of a large automotive group. Duties will include but not be limited to: - Manage a profitable new vehicle department with maximum customer...

Key Responsibilities: - The ability to support the store management team to provide outstanding leadership to the store team. - Ensures the team executes operational excellence through a customer centric mindset. - Generating high levels of motivation and commitment within the store. - Allocate time effectively; handle multiple tasks and completing priorities. - Provide input and manage...

Be Who You Are. Love What You Do. We’re an Aussie brand with our feet on the ground and our heart in our people. Bringing you an opportunity to work in one of the world’s best workplaces for our Brand. Benefits- 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre- Local and Global career growth - progress your career across our 7...

Job Description:We are seeking an experienced Call Centre Consultant to join our team. The ideal candidate will handle incoming and outgoing calls, assist customers professionally, and maintain accurate records. Location:Table View / Parklands / Milnerton Key Responsibilities: - Answer and manage customer calls efficiently - Provide accurate information and support to clients - Maintain...

Role Overview As a Call Centre Agent (Customer Service Representative), you will serve as the first point of contact for customers, representing the company in a professional and customer-focused manner. We are looking for individuals who are passionate about resolving customer issues, answering queries, and delivering exceptional customer service with care and professionalism. In essence, this...

Job Number 23127846 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable...

At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business - both of which are key...