Client Support Consultant jobs in Cape Town

A leading online merchant company in Cape Town is seeking a Merchant After Care Consultant to provide exceptional customer service to corporate clients. You will nurture existing client relationships and resolve issues to ensure their satisfaction. The ideal candidate has at least 5 years of customer care experience and strong communication skills. This role offers a salary between R17,000.00 and...

A leading global consulting firm located in Cape Town is seeking a passionate customer support professional. The ideal candidate will assist clients with technical inquiries via phone and email and will be responsible for training clients on system usage. This position requires at least a bachelor’s degree, multilingual proficiency, and 2-3 years of relevant experience. The work schedule is...

Overview Description Meltwater is hiring an Arabic speaking Client Support Specialist based in Cape Town. We’re searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premiums Support portfolio. As a Client Support Specialist, you will closely collaborate with the Customer Success Executive (CSE) and Sales to ensure customer requirements are...

A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...

A reputable IT services provider in Cape Town is looking for a service-driven SLA Account Manager to join its team. The position requires managing client relationships and delivering quality IT support based on SLA agreements. Candidates should possess strong skills in Microsoft 365 administration, Windows support, and have a solid understanding of networking. The role will involve both remote...

A global data analytics firm in Cape Town is seeking a Data Analyst to research and resolve technical data-related issues for clients. You will provide effective data support, troubleshoot problems, and ensure data accuracy while maintaining compliance with security policies. The ideal candidate will have strong analytical and communication skills, proficiency in Microsoft Office, and experience...

Join a dynamic business development team as a Client Relationship Manager, where you will play a pivotal role in fostering strong client relationships and supporting the CEO in driving business growth. This exciting position involves managing client interactions, ensuring high-quality service delivery, and coordinating essential business development tasks. You'll leverage your advanced skills in...

A leading recruitment agency is looking for an IT Support Engineer in Cape Town. This hands-on role involves delivering IT support to SLA clients, managing support tickets, and providing excellent customer service. The ideal candidate has strong Windows desktop support and Microsoft 365 skills. Competitive salary between R22,000 and R28,000 per month offered, along with opportunities to grow in a...

A financial advisory firm in Cape Town is seeking an experienced Client Liaison to manage client queries and maintain strong relationships with stakeholders. The ideal candidate should possess 3 to 5 years in the financial services industry, with a business degree and proficiency in Microsoft Office. Responsibilities include managing the flow of work items and resolving client issues. This role...

A global fund management company seeks a Fund Accountant in Cape Town. The role includes managing fund valuations, generating daily valuation files, and resolving client queries. Ideal candidates have 6-12 months of relevant experience and a BCom or similar background in accounting or economics. Communication skills and strong Excel proficiency are essential. The position offers a collaborative...

A leading digital marketing agency in Cape Town is hiring a Customer Service Representative. This full-time position requires a passionate individual to provide exceptional service to clients and maintain their satisfaction. With responsibilities including responding to inquiries and resolving complaints, candidates should possess strong communication skills and a high school diploma. Competitive...

A leading fund administration company in Cape Town is seeking a Fund Accountant to manage fund valuations and ensure accurate administration. Responsibilities include generating daily reports, reviewing processes for improvement, and maintaining client relationships. Ideal candidates should have a BCom or equivalent, with a preference for those experienced in asset management and investment...

A leading Open Access Service Provider in Cape Town seeks a dedicated candidate for a customer support role. The position involves managing fibre reconnect/migration orders, scheduling support tickets, and liaising with Internet Service Providers. Ideal candidates should have Grade 12 or equivalent, strong administrative and stakeholder engagement skills. The company offers medical aid,...

A prestigious professional services organization is seeking a Software Support & Training Specialist in Cape Town. This role emphasizes user training on MS Office applications and providing software support, making technology accessible for staff members. Candidates should have 1-2 years of experience in customer service, advanced MS Office skills, and a friendly demeanor. Training or teaching...

A software specialist is seeking a Software Support Technician in Cape Town to support customers with technical software-related queries and perform troubleshooting tasks. Candidates must have a Matric/Grade 12 certificate, relevant IT certifications, and experience in 1st line support. Fluency in Afrikaans is essential, along with skills in communication and customer relations. This role...

Client Services & Operations Support Officer Asset Loans & Vehicle Finance | Full-Time | Cape Town Summary Looking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services...

Apply By It pays to have friends! - Refer a friend and you could earn R25 000 - This vacancy forms part of an approved Incentivised Referral Campaign as prescribed by the Talent Acquisition policy - Please contact the relevant Talent Acquisition Specialist, should you have any difficulties with uploading your referral on Success Factors. We're On The Lookout For Energetic, Self-motivated...

A leading global technology company is hiring an Arabic speaking Client Support Specialist in Cape Town. You will manage Enterprise Premium Support clients, addressing their unique needs. The ideal candidate holds a Bachelor's degree and has 2+ years in SaaS client support, with strong communication skills in English and Arabic. Join a dynamic team dedicated to enhancing customer experiences...

A financial services firm in Cape Town seeks a Client Liaison to manage client queries and work items. The ideal candidate will have 3-5 years' relevant experience, a business-focused degree, and proficiency in Microsoft Office. You will be responsible for resolving queries, managing inbound calls from financial advisors, and building strong relationships with stakeholders. This role also values...

A tech company in Cape Town is seeking an Arabic-speaking Client Support Specialist to manage a portfolio of Enterprise Premium Support clients. You'll collaborate closely with the Customer Success Executive to enhance support offerings and assist in fulfilling customer needs. The ideal candidate will have a Bachelor’s degree and at least 2 years of client support experience, particularly in the...