Customer assistant jobs in Cape Town

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Customer support specialist - AI Assisted Location: Remote. US Time zone The Role We’re looking for a reliable and detail oriented Customer Support Agent to help manage support tickets for a variety of eCommerce brands. You’ll be using AI powered platforms to review, refine and approve...

Role Overview We are seeking lively, detail-oriented, and experienced Customer Service / FICA Agents to provide exceptional customer support on our online trading platform while ensuring full compliance with FICA and AML requirements. This role is client-facing and compliance-focused, requiring strong communication skills, accuracy, and the ability to work efficiently in a fast-paced...

Customer Experience Advisor Support a growing logistics service across Europe hybrid role in CPT Hybrid/Office | R18,000 R25,000 | Netherlands/Belgium hours About Our Client Our client is an entrepreneurial logistics services company operating as a transportation reseller across Belgium and the Netherlands, with expansion plans into Spain. The company supports a franchise network of Shipping...

Duties & Responsibilities: - Attend to all phone, email, and walk-in customers in a friendly and professional manner. - Answer all phone calls and assist customers telephonically, return customer calls timeously. - Answer all tickets daily and assist customers with queries. - Create clients on the SAGE Accounting System. - Send quotes to clients and follow up daily on quotes sent. - Attend to...

Duties and responsibilities: - Customer Satisfaction & Claims Management: Ensure high levels of customer satisfaction by efficiently handling product claims, credits, and returns in line with company policies. - Claims Investigation & Resolution: Conduct thorough investigations into claims, documenting findings and ensuring timely resolution. - Sales Team Support: Provide proactive support to...

About our team and business at Kerston Foods: As a leading force in the food distribution industry in the Western Cape, Kerston Foods thrives on innovation, sustainability, and visionary long-term strategies that set us apart. With an ever-expanding presence, a committed workforce, and an infectious team spirit, we're not just a company; we're a dynamic growth engine. When you join us, you step...

Are you confident, energetic, and eager to gain hands-on work experience in a fast-growing industry? Our client, a company operating in the digital payments and fintech space, is looking for motivated and dynamic individuals to join their Customer Support team. This role is well suited to school leavers, graduates, or candidates with limited work experience who are keen to learn and build a...

What Youll Do - Handle inbound sales calls and customer inquiries - Provide accurate product information and exceptional service - Build and maintain strong customer relationships - Meet and exceed sales targets and KPIs - Manage customer data and ensure accurate record-keeping - Collaborate with internal teams and provide insights on market trends - Offer general system and support assistance...

Minimum Requirements - Grade 12. - Computer literacy (TMS, Microsoft Word, Excel, Outlook). - Strong interpersonal skills to liaise with staff and service providers. - At least 3 years experience in operations, distribution, and warehousing. - Ability to prioritize tasks and meet deadlines. Duties: Client Relationship Management: - - Build and maintain positive relationships, ensuring high...

Kickstart your career in Marketing with Novelty Anchors. If you're sharp and ready to grow within dynamic environment, this is your opportunity to support business operations, drive performance, and grow into a leadership role. Job Description: - Support our marketing team to keep sales operations running smoothly . - Work closely with team leaders and agents to drive performance and...

The role's focus is to support the international movement, storage, distribution and administration of products for our client, to ultimately ensure that the right products are delivered to the right location, on time and at the best cost. Responsible for the flow and management of supply chain documentation. Contribute to the development and implementation of strategies to enhance customer...

Role Description: This is not your ordinary customer service role, this needs someone with a curious mind, who has done Tier 3 customer service Well spoken, must have customer service – at least 4 years, must have received escalated calls Ideally someone that works or has worked in a complaints departments Skill Required: - Call answering (CR Team & Complaints) - Manage Complaints & CR Team...

We are looking for a highly skilled and motivated Customer Service Agent with expertise in system design, implementation, and process problem-solving. As a Customer Service Agent, they will play a crucial role in ensuring customer satisfaction by providing exceptional support and resolving technical issues related to system design. Responsibilities: - Respond promptly and professionally to...

Our client is seeking Customer Service Agents who meets the following criteria: Customer Service provides the first line of service to customers, assisting customers with the return of their rental vehicle, and with all other requests for assistance related to reservations, during or post-rental queries etc. Qualifications and Experience - Effectively handle all aspects of the ccustomers to...

Overview Hire Resolve is excited to announce an exceptional opportunity for a Senior Customer Engineer to join the team of our esteemed client, a leading IT solution provider. This role is ideal for a highly skilled professional with a passion for delivering top-tier technical support and innovative solutions. If you are ready to elevate your career and contribute to cutting-edge IT projects, we...

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: - Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA - Understanding...

Italian Speaking Customer Services Representative Join a Fast-Growing Beauty & Wellness Tech Brand! Cape Town CBD, Office-Based | SaaS / Beauty & Wellness Tech | R22,000R30,000 CTC About Our Client A leading SaaS company in the Beauty & Wellness Tech space, driving digital transformation for salons, spas, and beauty professionals. With an AI-powered platform and a rapidly growing UK customer...

The Agent: Customer Service provides the first line of service to customers, assisting customers with the pickup and return of their rental vehicle, and with all other requests for assistance related to reservations, during or post-rental queries etc. Qualifications and Experience - Effectively handle all aspects of the customer’s check-out and check-in rental transaction in accordance with...

Job Summary We are seeking a dedicated social media community manager consultant to join our team. As a community manager, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time. Duties and...

- - Customer Service & Sales Specialist (Telesales) High-energy telesales role driving outbound sales and customer growth | Lansdowne, Cape Town | R10 000 basic with commission opportunity About Our Client Our client operates in a customer-focused, sales-driven environment where proactive communication and performance matter. The business relies on strong outbound engagement, disciplined sales...