customer service rep jobs in Cape Town

A customer service outsourcing company seeks a Customer Service Representative on a fixed-term contract to assist customers through various communication channels. The role requires 0 to 6 months of experience and a high school diploma. You will help resolve customer issues, ensuring a positive experience. This position offers a supportive and inclusive work environment, along with benefits like...

Coordinator-Back-End / Blended / Customer Service-Email + Chat + Voice EXL Cape Town, Western Cape, South Africa Responsibilities - To ensure customer appointments are booked inline with business and customer expectation, overcoming objections and ensuring these are resolved to a conclusion. - Support the other departments in dealing with customer queries regarding scheduling. - Manage and...

A leading consulting firm in Cape Town is looking for a Customer Advisor to enhance customer relationships. The role involves responding to inquiries, handling escalated complaints, and generating sales through excellent service. Candidates must have experience in BPO and strong communication skills. The position offers a competitive remuneration package, performance bonuses, and opportunities...

German Customer Support Specialist — Woodstock — Full-time — 24/7 Environment — Salary: R25 000.00 Per Month About the Client Join a leading tech company that’s all about delivering top-notch TV and mobile phone products and services. Our client is known for their innovative solutions and fantastic customer service. They value a vibrant and supportive work environment, perfect for those who...

A local recruitment agency is seeking a Branch Manager to oversee operations in Cape Town. The successful candidate will lead a team focused on delivering excellent customer service, managing fleet operations, and working to meet financial targets. With a minimum of 10 years' experience in customer service or fleet management, you will analyze performance metrics and ensure compliance with...

A leading health and beauty retailer in Cape Town is seeking a dedicated Service Advisor. The role involves ensuring operational excellence at the point of sale and delivering superior customer service. Ideal candidates will have experience in retail, proficiency in stock management, and a strong focus on customer satisfaction. Responsibilities include managing cash and stock, training staff, and...

About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air...

A leading retail company in Cape Town is looking for a General Assistant to provide excellent customer service, merchandise stock, and maintain housekeeping standards in-store. The ideal candidate should have a minimum of Grade 10 or NQF 3 with at least one year of related experience. Strong communication skills in English and the local language are essential. This role requires shifts, including...

R 20,000.00 - 26,500.00 (South African Rand) Job Opportunity: Customer Service Manager Company: Opencast Consulting Location: Capetown, South Africa Employment Type:Full-Time Opencast Consulting, a leader in delivering tailored business solutions, is seeking a dynamic and experienced Customer Service Manager to join our team. If you're passionate about creating exceptional customer experiences...

About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding...

A company in industrial manufacturing in Cape Town is seeking an After Sales Coordinator to serve as the main point of contact for after-sales support. The candidate will handle customer queries, manage service and spares quotations, and ensure effective communication to enhance customer satisfaction. Previous experience in customer service or after-sales support is essential, along with strong...

Job Title:French Customer Service AssociateJob DescriptionAs a French Customer Support Advisor on a technologically innovative campaign, you’ll need to catch on quick and embrace IT software rather than being intimidated by it, but just being “tech savvy” won’t fit the bill for this role. You’ll need to be an efficient and empathetic people’s person with the ability to hear what is not being said...

A leading customer service provider in Cape Town is seeking Customer Service Advisors to join the Sigma Family. In this role, you will manage inbound and outbound calls, assisting clients with various inquiries. Ideal candidates should have outstanding communication skills and experience in a BPO environment. The company promotes career development and offers benefits like medical insurance and...

Overview E-commerce Sales & Customer Service Representative | Remote (Brand Concierge) At TalentPop App, we are dedicated to helping high-growth e-commerce brands turn exceptional customer support into a powerful revenue engine. We firmly believe that superior service is the ultimate sales strategy. We are looking for a results-driven E-commerce Sales & Customer Service Representative. This...

A leading construction material supplier in Cape Town is seeking a General Assistant. This role involves comprehensive customer service, effective merchandising, and maintaining safety standards. Ideal candidates should have at least Grade 10 and experience in a similar role, with strong communication skills in English and the local language. Flexibility with shifts and weekends is essential. The...

A leading business solutions provider in Cape Town is seeking a dynamic Customer Service Manager to lead their customer service team. The role requires proven experience in customer service leadership, exceptional communication skills, and a passion for creating customer experiences. Key responsibilities include developing strategies, monitoring satisfaction metrics, and training staff. Join a...

Customer Service Representative EXL, Cape Town, Western Cape, South Africa In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while...

A leading cloud solutions provider in Cape Town is seeking a Customer Service Advisor for a shift-based role. The successful candidate will handle calls and online chats, providing technical support to students during exams. Excellent customer service skills and some technical experience are desirable. The position offers a hybrid working environment and opportunities for career progression. Join...

With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other’s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities. You will be working on-site from our vibrant Cape Town office where...