digital banking jobs in Cape Town

A leading South African bank is seeking a motivated individual to enhance client banking experiences in Cape Town. The role focuses on digital enablement, basic sales, and servicing, as well as educating clients about banking products. Candidates should have 1-2 years in client service, strong product knowledge, and excellent customer interaction skills. This position contributes significantly to...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Digital Intelligence Lead is accountable for establishing and owning a single, trusted view of mobile app behaviour, performance, and customer interaction, turning data into actionable insight that improves customer experience, platform...

- Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalate complex matters where necessary. - Running through basic diagnostics to better understand the root cause of any issues and feeding back to enable us to fix things that...

A customer service company in Cape Town is seeking a dedicated individual to promote digital self-service options and assist customers. The role involves efficiently resolving complaints, running diagnostics on issues, and accurately entering data while identifying further opportunities for process improvements. This is an excellent opportunity for someone passionate about customer service and...

Job Overview Business Segment: Personal & Private Banking Location: ZA, WC, Cape Town, Cape Town Job Type: Full-time Job Ref ID: 80446016A-0003 Date Posted: 1/17/2026 Job Description To lead and manage a team of Universal Bankers at a Point of Representation, ensuring consistent delivery of exceptional client experience, achievement of sales and service targets, and full adherence to...

Senior Product Owner - Banking / Payments Cape Town, South Africa | Posted on 27/11/2025 The Product Owner II is a member of the agile team, responsible for defining user stories andprioritizing the team backlog to streamline the execution of program priorities while maintaining theconceptual and technical integrity of the features or components for the team. The role owns productsof varying...

Director of Bank Relationships (Fintech/Stablecoins) Cape Town, Western Cape, South Africa Job Openings Director of Bank Relationships (Fintech/Stablecoins) About the job Director of Bank Relationships (Fintech/Stablecoins) Our Fintech client in Cryptocurrency is seeking a highly motivated and experienced Director of Bank Relationships. Job Type Full time | Remote Requirements - Strong...

Overview Business Segment: Personal & Private Banking Location: ZA, WC, Cape Town, 11 Main Road To proactively promote a deep relationship-based offering, related initiatives, and activities aimed at creating value for both the client and the bank by optimizing the client experience, fostering deep relationships, and driving profitability. Responsibilities - Build and maintain strong,...

Job description To obtain, capture or process data within laid down policies, procedures and systems in order to satisfy clients and bank requirements to achieve departmental objectives and targets. Job responsibilities - Minimise financial loss by verifying if the client has adequate funds before processing the request. - Minimise financial loss due to negligence by checking the accuracy of...

Digital Marketing - CRM Recruiter: wePlace Job Ref: JHB000885/AS Date posted: Monday, January 26, 2026 Location: Cape Town, South Africa SUMMARY Our client, one of South Africa’s Largest Banks, is looking for a Client Engagement Manager to join their team. POSITION INFO Purpose Statement To deliver business and client value, and enhance client engagement though: - Executing the Client...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Digital Forensics Response Analyst is an...

Job Description The Unified App Experience Lead is accountable for defining, delivering, and governing a consistent, intuitive, secure, and high-performing mobile app experience across iOS and Android. This role owns the end-to-end mobile customer journey, ensuring that onboarding, transacting, servicing, support, and recovery experiences are seamless, coherent, and aligned to the bank’s brand,...

Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalate complex matters where necessary. Running through basic diagnostics to better understand the root cause of any issues and feeding back to enable us to fix things that...

Job Classification- Job Family- Sales and Service- Career Stream- Client Service- Leadership Pipeline- Manage Self: Technical (MST)- FAIS AffectedJob Purpose- To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in...

Executive-Banking Operations-Collections Location: EXL, Cape Town, Western Cape, South Africa Responsibilities - Promote digital self‑service options (mobile app, digital messaging) and assist customers in overcoming barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalating complex matters where necessary. - Run basic diagnostics...

Description As a Senior Credit Quantitative Analyst, you will play a critical role in the development, optimisation, and ongoing monitoring of credit origination and underwriting strategies. You will apply advanced quantitative analysis and credit risk expertise to support responsible growth, profitability, and portfolio quality across lending products. This role combines strategic ownership of...

A consulting company in Cape Town is seeking an Entry-Level Executive for Banking Operations in Collections. You will promote digital self-service options, resolve customer complaints, and maintain accurate records. This role requires effective communication skills and a focus on service improvement. Candidates must be highly organized and willing to collaborate with managers to enhance...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description ROLE OVERVIEW The role of the Lead Serverless Backend Engineer is responsible for understanding requirements and leading the design and development of solutions under a serverless architecture model. The Serverless Backend Engineer reports...

Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalate complex matters where necessary. Running through basic diagnostics to better understand the root cause of any issues and feeding back to enable us to fix things that...

- Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalate complex matters where necessary. - Running through basic diagnostics to better understand the root cause of any issues and feeding back to enable us to fix things that...