Guest Services jobs in Cape Town

A leading hotel group in Cape Town is seeking a Guest Relations Manager to oversee all aspects of guest interactions. The ideal candidate will have a Matric qualification, previous Front Office experience, and excellent English communication skills. Responsibilities include managing guest feedback, ensuring staff adherence to hospitality standards, and maintaining efficient communication with...

A leading hospitality company in Cape Town seeks a dedicated team leader to oversee service quality and guest satisfaction. Responsibilities include ensuring staff cooperation, monitoring dining areas, and conducting inventories. Ideal candidates possess a high school diploma, 2+ years of related experience, and strong communication skills. This position offers opportunities for career...

A hospitality company in Cape Town is seeking a Receptionist to deliver a warm and professional welcome to guests. This role entails managing check-in and check-out procedures, addressing guest inquiries, and ensuring a seamless experience throughout their stay. The ideal candidate will possess exceptional communication skills, a service-oriented attitude, and previous front desk experience. A...

A leading cruise company is seeking an Assistant Purser for supporting guest services aboard their ships. Key responsibilities include supervising Guest Services Officers and ensuring exceptional service delivery. Suitable candidates will have a graduation in hotel management or relevant experience, with a strong command of English and preferably cruise ship experience. This role offers...

A luxury hospitality company in Cape Town is looking for an Executive Sous Chef to assist in running the kitchen operations of The Silo Hotel. The ideal candidate will have a culinary diploma and at least 10 years of experience, including 2 years in senior management. Responsibilities include ensuring guest satisfaction, supervising kitchen staff, and managing food preparation standards. A valid...

A luxury hotel in Cape Town is seeking a Night Auditor responsible for managing financial records and assisting guests throughout their stay. You will perform bookkeeping tasks, check guests in and out, handle guest requests, and follow up on nightly operations. To succeed, previous experience in hospitality and strong attention to detail are essential. This role offers the opportunity to work in...

A dynamic business services organization in Cape Town is seeking a part-time Receptionist to manage the front desk and create a warm professional atmosphere. The ideal candidate will have a minimum of three years of front-line reception experience and a strong customer service background. Responsibilities include handling calls, coordinating boardrooms, and assisting tenants with queries. Must be...

A leading hospitality group in Cape Town seeks a Guest Relations Manager to ensure exceptional customer experiences at the Front Desk and Concierge. Responsibilities include team management, guest complaints resolution, monitoring standards, and budget management. Candidates must have 7+ years in hospitality, including 3 years in management. A Hotel School Diploma and skills in MS Office are...

We are looking for a skilled Waiter to take orders and deliver food and beverages to our customers. The waiter will be responsible include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties. Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more...

A leading food service company based in Cape Town is seeking a dedicated team member to assist with food preparation, maintain cleanliness in kitchen and dining areas, and deliver excellent customer service. The ideal candidate will have a National Senior Certificate and experience in food service or hospitality. This role requires adherence to food hygiene and safety guidelines, as well as the...

A leading hospitality group in Cape Town is looking for an experienced receptionist to join their team. The ideal candidate will have at least 2 years of experience in the hospitality industry and possess excellent customer service and communication skills. This role includes managing client interactions and assisting with administrative tasks. The company offers a dynamic work environment with...

POSITION SUMMARY Function Reporting directly to the Guest Services Duty Manager, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurized environment and in accordance with Marriott International Hotels Policies and Procedures. Required Experience & Qualifications An appropriate recognised qualification would be...

Overview Accor is a pioneer in responsible hospitality with a global footprint across 110 countries, 5,600 hotels, 10,000 restaurants and lifestyle destinations. We emphasize a caring environment where you can grow and explore career opportunities within the hotel or broader hospitality industry. Job Description Scope of Position Guest Service Operator are responsible for handling all...

A leading hospitality provider in Cape Town is seeking a vibrant and enthusiastic individual for a full-time Guest Service position. The successful candidate will be responsible for serving food and beverages to guests while ensuring a memorable experience. Must have at least 2 years of relevant experience in a 5-star hotel setting and possess strong communication skills. The role involves...

A leading cruise line is seeking a Jr Waiter to join their vibrant team. You will be responsible for providing exceptional guest service, maintaining a clean appearance, and assisting in food and beverage service. Ideal candidates should have restaurant experience, knowledge of food menus, and strong communication skills in English. This position offers a competitive salary, private...

A leading hotel chain in Cape Town is seeking a Waitron to provide high-standard service and manage the dining experience for guests. Responsibilities include taking orders, ensuring cleanliness in the dining area, and maintaining food hygiene standards. Candidates should have a minimum of Matric and previous experience in the hotel industry. The position requires strong customer service skills...

Guest Experience Expert (At Your Service Agent) - Protea Hotel Fire & Ice! by Marriott Cape Town Cape Town, South Africa Job Description POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide...

A leading hospitality firm seeks a dedicated team member for their Cape Town location. The role includes opening and closing duties, ensuring guest satisfaction, and maintaining work area cleanliness and safety. Candidates should have at least 2 years of experience, a high school diploma, and a commitment to excellent service. Join this inclusive team focused on exceeding guest expectations in a...

A leading hotel chain in Cape Town seeks a Front Desk Agent to enhance guest experiences. The ideal candidate will manage check-ins, assist guests with requests, and ensure payments are processed accurately. You should have excellent communication skills and a background in customer service. Experience in hospitality and supervisory roles are preferred. Join us to contribute to an inclusive,...

A leading hospitality brand in Cape Town seeks an Assistant Food & Beverage Manager to oversee food and beverage operations, ensuring high levels of customer satisfaction. Candidates are expected to have a mix of education and experience in the food and beverage sector. Responsibilities include managing staff, handling guest interactions, and ensuring compliance with company standards. This...