A growing technology and service company in Cape Town is looking for a Brand Manager to enhance marketing strategies for their Internet Service Provider and related brands. In this dynamic role, you will collaborate with a multidisciplinary marketing team to drive initiatives that engage customers and foster growth. The ideal candidate will possess strong digital marketing skills and experience...
A leading ISP in South Africa is seeking a Retention Specialist to manage customer retention processes. The role involves collaborating with sales and operations to enhance customer experience and retention strategies. Candidates should have experience in sales account management and customer service, along with strong organizational skills. Benefits include medical aid, discounted internet, and...
You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...
Qualifications, Experience and Skills Required: - Matric \ Grade 12 (Compulsory) - MTCNA - CCNA - N+ qualification and 3+ years experience - Valid drivers license and own vehicle - Basic Linux command line skills - Good practical networking skills: IPv4 understanding, TCP/IP, MTU, Network trouble shooting (LAN WAN FW), VLAN understanding, SD-WAN - Equipment knowledge (know your way around),...
Responsibilities : Logging of Incidents and Service Requests, ensuring end to end management and ownership of tickets.Handling 2nd line support requests.Identify and escalate requests requiring urgent attention to resolve as quickly as possible.Ensuring that an ongoing contribution toward positive customer satisfaction is achieved.Liaise with various 3rd parties, internally and externally,...
Job Overview You’ll engage with customers, identify their operational challenges, and build clever software to solve those challenges. Supported by our experienced teams, you’ll help to drive the prolific spread of fast, reliable Internet access throughout Africa. You’ll work with Internet Service Providers (ISPs) like MWEB, Vox, Cybersmart, and Frogfoot. You’ll help implement solutions to...
A recruitment agency is seeking an experienced IT Project Delivery Executive in Cape Town. The role demands strong leadership and strategic planning skills, overseeing IT project management and ensuring alignment with business objectives. Ideal candidates should possess a relevant degree and ISP certification, coupled with extensive IT experience and prior senior management roles. Aimed at...
Exciting Opportunity: Billing & Collections Administrator – Join Our Expanding Finance Team Are you a skilled finance professional who thrives in a fast-paced environment, loves working with numbers, and takes pride in delivering accurate billing and effective collections? We’re looking for a Billing & Collections Administrator who is detail-driven, resilient, and passionate about ensuring...
Frogfoot is looking for a Service Delivery (FTTB). Purpose of the Role This role is perfect for someone who thrives on managing workflow administration and communication activities to ensure consistent, high-quality feedback and the efficient processing of service order tickets, in line with the Service Delivery Communication Plan and SLA targets. The role involves close collaboration with...
Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software...
A leading Open Access Service Provider in Cape Town is looking for a motivated individual to handle fibre reconnect and migration orders. The role involves engaging with ISPs, scheduling support tickets, and providing administrative support. The ideal candidate will have Grade 12 education and strong stakeholder engagement skills. This dynamic position offers exposure to new technologies and...
Overview Join Our Finance Team. Are you a focused, detail-driven collections professional with experience in the healthcare sector? We’re looking for a Healthcare Collections Clerk who is confident working with GoodX, Medical Aids, and Xero, and who excels at maintaining accurate debtor accounts and ensuring timely collections. 40 - 60 accounts per day. If you thrive in a high-energy environment...
Join Our Finance Team Are you a focused, detail-driven collections professional with experience in the healthcare sector? We’re looking for a Healthcare Collections Clerk who is confident working with GoodX, Medical Aids, and Xero, and who excels at maintaining accurate debtor accounts and ensuring timely collections. 40 - 60 accounts per day If you thrive in a high-energy environment and want...
You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...
Job Description You’ll engage with customers, identify their operational challenges and build clever software to solve those challenges. Supported by our experienced teams, you’ll help to drive the prolific spread of fast, reliable Internet access throughout Africa. You’ll work with Internet Service Providers (ISPs) like MWEB, Vox, Cybersmart and Frogfoot. You’ll help implement solutions to...
Role Overview Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the...
Discover excellence across diverse sectors with The Faircape Group. As a dynamic and growing organisation, we operate across Healthcare, Retirement Holdings, Telecommunications, ISP services, Infrastructure Installation, Power Management, Property Management, and more — driven by innovation, precision, and service excellence. The Faircape Group Marketing team is expanding, and we are recruiting...
Cape Town, South Africa | Posted on 19/01/2026 - Industry Technical Support & Customer Services - Work Experience 2 years - Education Level Grade 12 or equivalent - City Cape Town - Province Western Cape - Country South Africa - Postal Code 7405 Job Description Octotel is an established and rapidly expanding Open Access Service Provider, specializing in Open Access & GPON connectivity. We are...
Our client is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role...
Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft...