IT Helpdesk Consultant jobs in Cape Town

Junior IT Helpdesk Agent required in Cape Town. This is an entry level IT support role ideal for someone starting their career in an MSP or service desk environment. You will be the first point of contact for users, handling everyday IT issues and learning structured troubleshooting in a real world support setting. You will work closely with senior support staff, resolving lower complexity...

A Managed Service Provider is seeking a Tier 1 Helpdesk Technician to provide remote technical support to end-users. This role requires troubleshooting hardware and software issues, managing user accounts, and ensuring smooth IT operations. Ideal candidates possess an Associate's degree in Information Technology and have at least 1 year of experience in IT support. Strong knowledge of Microsoft...

A leading Managed Service Provider is seeking an enthusiastic IT Support Engineer to join their team. This remote position requires strong problem-solving skills and a passion for customer support. Candidate should have at least 2 years of experience in an IT helpdesk environment, alongside proficiency in Microsoft products. The role offers a competitive salary, 20 days of annual leave, and a...

A managed service provider is seeking a Helpdesk Technician to deliver excellent technical support and customer service. The role involves desktop support, troubleshooting, and engaging in security-related tasks. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, and strong communication skills. This is a fully remote position offering a...

Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town-based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within...

A leading outsourcing service provider in Cape Town is seeking a Helpdesk Officer to manage IT systems and provide technical support to employees. The ideal candidate will have a maximum of 2 years of experience in a similar role, be fluent in English, and possess strong skills in HTML coding, helpdesk/ticketing systems, and user account management. This role offers an opportunity to work in a...

Join a dynamic and innovative beverage company as a Support Engineer in Cape Town! This role offers a fantastic opportunity to be part of a high-performing IT team dedicated to excellence and collaboration. You will be the go-to person for first-line IT support, managing the IT Helpdesk, and ensuring seamless operations across various devices and platforms. With a focus on Windows Server and...

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT Helpdesk technician position without experience, as long as you are: - Intelligent - Warm - Loyal - Persistent - Self - Organized - Enjoy problem solving - Enjoy assisting people with technical difficulties - Have a passion for all things digital and are prepared...

Our client is seeking a skilled Level 2 IT Helpdesk Technician to provide advanced technical support and troubleshooting for end-users across the organization. This role serves as an escalation point for Level 1 technicians and requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality customer service. The ideal candidate will be...

A leading cloud solution provider is seeking a customer service advisor in Cape Town to assist students with technical issues during online exams. The ideal candidate should be friendly, have strong multitasking abilities, and a desire to learn. Responsibilities include answering calls and chats, logging tickets, and providing technical support. No advanced IT knowledge is necessary, but customer...

An established industry player in the pharmaceutical sector is seeking a dedicated IT Technician to join its dynamic team. This role involves installing and maintaining systems, providing technical support, and ensuring compliance with IT standards. The successful candidate will handle hardware and software maintenance, assist with network cabling, and support users through troubleshooting. If...

Business unit, Department, Reporting Business Unit DPS Department Specialist Solutions: Retail & Heath Solutions Reports To Team Leader Grade OP1 Core Description Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that satisfy the clients’ needs. Key Deliverables / Primary Functions Clients - To provide excellent service...

A leading IT services firm is seeking a motivated Junior Helpdesk Agent to join its team in Cape Town. This entry-level position serves as the initial point of contact for technical support, focusing on learning and development within a dynamic MSP environment. Candidates should have 1–2 years of IT support experience and a basic understanding of Microsoft 365 and Windows systems. The role offers...

A technology recruitment agency in Cape Town is seeking a Junior IT Helpdesk Agent to support users with everyday IT issues. You will handle helpdesk tickets, assist with Microsoft 365 applications, and collaborate closely with senior staff. Ideal for candidates with 1-2 years’ experience in an IT support role and a strong willingness to learn. This entry-level position offers salary R15,000 –...

TO KNOW BEFORE APPLYING - This position is based in Cape Town - South Africa ; - Local contract offered (no freelance contract or expatriation) ; - Maximum 2 years experience in a similar position ; - Fluent in written and spoken English mandatory ; - Fluent in French could be an advantage ; - HTML coding experience - mandatory ; - Helpdesk / ticketing systems experience - mandatory ; - Strong...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: Our Core Values - We are team players,...

Uptime - MSP Operations, Delivered. | Full time Level 2 Helpdesk Engineer Cape Town, South Africa | Posted on 01/30/2026 Job Description: Tier 2 Helpdesk Engineer - Remote Position Overview: The Tier 2 Helpdesk Engineer is responsible for providing advancedtechnical support to end-users, resolving complex issues, and ensuring thesmooth operation of IT systems. This role involves...

Helpdesk Agent (IT) job vacancy in Cape Town. An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an MSP environment. The position is well suited to an individual...

A managed IT services provider in Cape Town is seeking a motivated Helpdesk Agent to provide first-line technical support. In this role, you'll handle incoming IT support requests, log and categorise tickets, and offer assistance with Microsoft 365 issues. Ideal candidates have 1-2 years of IT support experience, strong customer service skills, and a willingness to learn. This position offers a...