A recruitment agency is seeking an IT Service Management Administrator for a 6-month contract in Cape Town. The role involves the administration of the ServiceNow platform, managing client onboarding, and leading process improvement initiatives. Ideal candidates will have experience with ITSM tools like ServiceNow and a strong ability in process documentation. This is an excellent opportunity to...
A leading financial services firm is seeking an Intermediate ServiceNow Platform Engineer to design and maintain ITSM solutions. The role involves configuring ITSM capabilities, ensuring platform health, and partnering with stakeholders to align IT services with business needs. Ideal candidates hold a relevant degree and have certifications in ServiceNow and AWS. The position is based in Cape...
A financial services company is seeking an Intermediate ServiceNow Platform Engineer to implement and maintain IT Service Management solutions. This role involves configuring core ITSM capabilities like Incident, Problem, Change, and Service Catalog, ensuring alignment with business needs. The ideal candidate should have a relevant degree, scripting experience, and strong knowledge of ITSM...
A prominent financial services organization in South Africa seeks an Intermediate ServiceNow Platform Engineer to design, configure, and operate ITSM capabilities. The ideal candidate will implement ITSM solutions while ensuring alignment with business needs and ITIL principles. They will configure process flows, achieve low defect rates, and manage integrations with various tools. Candidates...
A global technology company is seeking an experienced ServiceNow Technical Consultant in Cape Town. The role involves leading design and implementation of ServiceNow solutions, ensuring alignment with ITIL best practices, and managing integrations. Ideal candidates have hands-on experience with ServiceNow ITSM, HRSD, and ITOM modules along with strong problem-solving skills. Relevant...
A leading company is seeking a highly skilled Senior Developer to enhance their IT Service Management (ITSM) system. The role involves designing and implementing ITSM solutions, mentoring junior developers, and ensuring compliance with ITIL standards. Candidates should have a National Diploma in IT, relevant certifications, and at least 8 years of experience in software development, particularly...
Job category: System engineering / consultancy Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking to recruit an Incident and Problem Manager to form part of the IT Services and Operations Team in the Group IT department. The role will be based at Clicks Head Office in Cape Town and will report to...
The role will involve administering all aspects of the organisation's environment by providing a 1st/2nd/3rd line support service for the firm globally. The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies...
Electrum is a next-generation payment software technology company. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily. At Electrum, we are grounded...
An IT service management firm in Cape Town is seeking a Service Delivery Manager to oversee incident governance, manage stakeholder communication, and drive service excellence. The ideal candidate will have over 3 years' experience in ITSM roles, preferably with ITIL certifications, and be proficient in Jira Service Management. Candidates should be prepared for a collaborative environment,...
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION As our Tech Infrastructure Manager, you will be responsible for managing and maintaining the organization's IT infrastructure, ensuring seamless operations and driving innovation. Your role will involve a combination of hands-on technical support, service management and project management tasks to deliver exceptional results, enhancing the...
Overview IT Systems Engineer (T1) Exciting opportunity to join our Client in the IT industry for a IT Systems Engineer (T1), based in Cape Town. The primary role of the IT Systems Engineer (T1) is responsible for providing technical support and assistance to all Company’s clients. The IT Systems Engineers may interact with customers by phone or in-person to identify and diagnose issues,...
Frogfoot is in search of an Executive Engineering within our Engineering Department Purpose of the Role This role is perfect for someone who enjoys shaping large-scale network strategy while remaining closely involved in operational excellence. The Executive of Engineering provides strategic and operational leadership across all engineering functions, with accountability for three critical...
Let’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The ITOM Intermediate Platform Engineer is responsible for effective support of the ITOM product suite on ServiceNow within the Group Technology & Transformation segment. The successful candidate is responsible for implementing and operating...
Overview The Network Engineer will be responsible for maintaining and managing the company's networks. You'll provide support to all aspects of network management including security, infrastructure and configuration. You should have experience working with a Unix/Linux operating system, as well as an understanding of Cloud Computing. Knowledge of server administration would also be...
Overview Let’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description An Intermediate ServiceNow Platform Engineer (ITSM) designs, configures, and operates core ITSM capabilities—Incident, Problem, Change, Request, Knowledge, Service Catalog & SLAs—to deliver reliable, scalable service workflows. They build...
A recruitment firm in South Africa is looking for a Technical Support Specialist who will be responsible for delivering high-quality technical services and assisting clients with escalated queries. Candidates should have 1-3 years of experience in technical support or consulting roles and possess cloud technology certifications, preferably AWS. Familiarity with ITSM environments and various...
As a network engineer, you'll be part of our technology group, working closely with other teams such as DevOps and Application Development to provide solutions that help us run efficiently and effectively. You will use your technical skills to ensure we have the right infrastructure in place for our business operations. Duties and responsibilities: - Transformation participation and adoption by...
Qualifications - Technical certifications for cloud technologies, AWS certified preferred - 1-3 years of experience in a similar technical application support or technical consulting role - 1-3 years of experience implementing and supporting web and mobile applications - 1-3 years of experience with cloud technologies; preference given to AWS - Experience leading client facing meetings and...
About the job IT Service Management Administrator IT Service Management Administrator - 6 Month Contract Experience - Experience working with ITSM platforms (ServiceNow, Autotask, Freshservice). Ability to perform 1st line investigation and triage of platform issues. Advanced skills in defining and documenting process and/or procedures. Qualifications Role Responsibilities ServiceNow...