Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...
Roles and Responsibilities Location: Cape Town Nature: In Office Working days: Mon - Fri (40 hours a week UK time) Salary: R25 000 with benefits, medical aid and provident fund About: As an L2 IT Support Engineer, you will play a key role in supporting colleagues both in the UK and SA with their technical IT needs, ensuring smooth and secure operation of our IT systems and services. You will...
Minimum Requirements: - Certificate / Degree / Diploma in General Nursing - 2 - 5 years experience in clinical research on multiple projects - Prior working experience in Paediatrics (or baby clinic) - Good Clinical Practice Certification (advantageous) - Keen interest in Research (particularly Allergy, Immunology and Dermatology) - Computer Literacy (proficiency in Microsoft Office and...
Job Description: The Infrastructure Manager is responsible for the strategic planning, implementation, and operational management of our client hybrid IT infrastructure. This includes on-premises and cloud environments enabled by Microsoft Azure, HP and Aruba networking equipment, HP servers and SAN storage, Windows and Linux operating systems, and SQL Server databases. The role ensures high...
Purpose of the role A Field Service Engineer in the IT (Information Technology) industry is a professional responsible for providing on-site technical support and assistance to customers or clients. Their primary role is to ensure that computer systems, networks, hardware, software, and other IT-related equipment are functioning correctly and efficiently. Overall, the role of an IT Field Service...
Main purpose of the role: The primary role of the IT Systems Engineer (T1) is responsible for providing technical support and assistance to all B-Logic clients. The IT Systems Engineers may interact with customers by phone or in-person to identify and diagnose issues, categorize and record reported queries and provide solutions. The IT Systems Engineers will advise users on appropriate course of...
Key Responsibilities: Desktop Support & Troubleshooting - Deliver advanced support for desktops, laptops, and peripheral devices, including diagnostics and repair of hardware, operating systems, and applications. - Resolve complex technical incidents and service requests promptly while maintaining high customer satisfaction. - Support users in person and remotely, providing efficient solutions...
This organisation is a leading IT distribution provider in South Africa, serving as a key link between global technology vendors and the local ICT channel. It offers an extensive portfolio of hardware, software, cloud services, and advanced solutions from some of the world's top technology brands. With a strong focus on innovation, operational efficiency, and partner enablement, the organisation...
1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...
CAREER OPPORTUNITY Our Client has a one year contract opportunity for a Senior Business Analyst. The role is embedded in the one of their core teams and supports the companies strategic initiatives across inwards and outwards value streams. ABOUT the project The Team is responsible for maintaining and evolving companies core contract management system, which governs all contracts, technical...
SLA Account Manager (IT) (JB5808) Cape Town R22 000 to R28 000 a month (Negotiable depending on experience) Permanent An established and growing IT services provider is looking for a technically capable and service-driven SLA Account Manager to join its Cape Town–based team. This role is responsible for owning client relationships within SLA agreements, managing support tickets end to end, and...
Overview Hire Resolve’s Client is seeking a skilled and motivated Endpoint Technician to join. As an Endpoint Technician, you will play a crucial role in providing technical support, troubleshooting, and maintenance of endpoints such as desktops, laptops, and mobile devices. Our client is a leading company in the industry, and this role will have you working with a diverse range of technology...
Job Description/Duties: · Install, configure, and maintain the organization's IT infrastructure. · Manage the organization's network, including its security, performance, and availability. · Monitor and troubleshoot network and system issues. · Manage user accounts, permissions, and access controls. · Perform regular backups and disaster recovery operations. · Keep current with the latest...
We are a leading Group of Companies in the Construction and Building industry, committed to equitable employment in the workplace. Sustained business growth has led to a challenging opportunity in our Services Division for: IT Intern This position is based in Blackheath, Cape Town. The company requires the services of an IT Intern to assist the IT Department with day-to-day technical support,...
A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Medical / Administration BASIC SALARY : R20 000.00 R28 000.00 START DATE : A.S.A.P / Immediate REQUIREMENTS: - Registered Nurse with experience in administering IV fluids. - Basic computer proficiency is required, and familiarity with sales software is beneficial. DUTIES: Core...
Overview Hire Resolve is excited to announce an exceptional opportunity for a Senior Customer Engineer to join the team of our esteemed client, a leading IT solution provider. This role is ideal for a highly skilled professional with a passion for delivering top-tier technical support and innovative solutions. If you are ready to elevate your career and contribute to cutting-edge IT projects, we...
Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...
Responsibilities: Infrastructure Strategy & Planning - Develop and maintain the companys infrastructure roadmap aligned with business goals. - Lead infrastructure projects including upgrades, migrations, and capacity planning. - Evaluate and recommend new technologies and solutions to improve efficiency and resilience. Hybrid Environment Management - Oversee the management of Windows and...
Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an...
Job Requirements: This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer...