quality analyst jobs in Cape Town

Our client, in the Payments and Lending industry, has an opening for an IT Quality Test Analyst will work closely as part of the software delivery team and will assist with testing life cycle activities to ensure successful completion of business initiatives. Testing new and existing features and continuously improving the testing approach to produce more stable software deliverables. Purpose of...

Senior Software Quality Analyst Cape Town, South AfricaProperty24 – Engineering /Full-time /RemoteWELCOME TO OLXSoftware innovation is the driving force behind the success of Property24. We strive for outstanding user experiences on our websites, desktop, and mobile applications. We've created the leading property marketplaces in SA and Kenya, and are by no means finished. Join the tech-savvy...

Purpose of the role To ensure a quality product is delivered, the IT Quality Test Analyst will work closely as part of the software delivery team and will assist with testing life cycle activities to ensure successful completion of business initiatives. Furthermore, the IT Quality Test Analyst will create and execute test cases, document, track and validate reported issues through to resolution.

Job Description Contract opportunity for a Business & Quality Analyst who’s looking to combine existing expertise in both Software Testing and Business Analysis, and ready to make a meaningful contribution with a leading NPO & NGO. Based in Cape Town, this 6-month contact is paying R410 PH. The Client: Non-profit and independent organization (NGO), based in Cape Town, serving all communities...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our International Sales Campaigns. The QA will monitor outbound calls to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing quality processes and...

Quality Analyst required for a call center in Wynberg, Cape Town. Required to work US Operating hours. Therefore a willingness to work at night. Monday to Friday. Experience in Collections. BPO's and Call Centers highly recommended.Application Question(s):- Willing to work US hours, Monday to Friday?Experience:- QA: 2 years (required)Location:- Cape Town, Western Cape 8001 (required)Work...

Data profiling & quality assessments to identify inconsistencies and gapsCollaborate with teams to resolve data quality issues and implement corrective measuresCreate data quality reports and present at senior level stakeholdersFor Senior level:- Lead Data Quality initiatives and implement frameworks to ensure accuracy and reliability- Develop and maintain data quality metrics and dashboards-...

The role of the Senior Data Quality Analyst encompasses many activities, including (but not limited to): - Leading data quality initiatives and implementing frameworks to ensure data accuracy and reliability. - Developing and maintaining data quality metrics and dashboards. - Collaborating with data owners to define and enforce data governance policies. - Conducting root cause analysis for data...

Own testing across web and API layers, making sure every release hit "flawless" energy Build structured test packs that uncover issues others miss Use SQL to validate data with precision because vibes alone arent enough Document defects clearly so devs know exactly where the code fell off Support releases and help maintain stable, reliable test environments Bring a proactive approach to improving...

Responsibilities - Evaluate and analyze the performance of our customer care team from a quality perspective. - Provide insightful analysis, feedback, and recommendations to improve customer service levels. - Identify process and agent opportunities to enhance service delivery and exceed customer expectations. - Maintain a keen eye for detail to ensure accuracy and compliance with established...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

WHO ARE WE LOOKING FOR:We are looking for a dynamic and resourceful Software Quality Assurance Tester to join our team, with a keen eye for detail; good communication skills; a sense of ownership and pride in your performance and its impact on our business success. Experience in Mobile (native) Apps and Web Application testing is essential. You will work closely with all the Bluegrass teams...

Company Description: SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest...

We are seeking a Senior Business Analyst to play a critical role in the replacement of an existing SAP call centre/customer support platform with a more sophisticated AWS-based call centre solution. This is not a documentation-only BA role. This person will be driving business process redesign, shaping how future customer engagement and customer service operations work across the Group. The new...

Roles and Responsibilities Fulltime in Office Reports to: Service Desk Manager Working hours: Hours of Work: 37.5 hours 9am-5.30pm Monday-Friday GMT (UK Time). Salary: R40 000 - R45 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Summary and purpose of the job: We are looking for a ServiceNow Managed Services Analyst, you will play a key role in...

The Data Analyst will be responsible for: - Data Acquisition and Integration - Collaborated with stakeholders to understand data needs and requirements - Developed and implemented strategies for acquiring data from various sources, including internal databases - Ensured data quality and consistency through cleaning, transformation, and validation processes - Data Analysis and Interpretation -...

This opportunity is with a well-established organisation operating at scale within a digitally enabled retail and eCommerce environment. The business places strong emphasis on financial control, system integrity, and continuous improvement across its finance and technology platforms. In this role, you will act as the key interface between finance stakeholders and IT delivery teams, ensuring that...

We are seeking an experienced Test Analyst based in Cape Town to start in February and be based at our client site This role is an Intermediate-Senior Test Analyst (someone that possesses Manual Testing experience/Regression Testing/API testing) with Automation experience as well Responsibilities: - Keep abreast of latest IT trends and practices to optimise service offering. - Oversee the...

This role sits within a technology-driven organisation operating at scale within the retail and supply chain space. The business is known for investing in systems, people, and continuous improvement initiatives. You will act as the critical link between business stakeholders and IT teams, translating operational needs into practical, scalable system solutions. The role offers strong exposure to...

Quality Assurance Team Leader CallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and...