Real Time Administrator jobs in Cape Town

A prominent service delivery firm in Cape Town seeks a Real Time Analyst. The role involves tracking telecommunication metrics, adjusting staffing in real-time, and generating insightful reports. Ideal candidates should hold a Higher Education Diploma and possess 1-2 years of relevant experience. Skills in communication and conflict management are essential. This position is open to applicants...

A global contact center leader in Cape Town seeks a Real-Time Analyst to manage real-time resource allocation and monitor service levels. This role requires strong analytical skills, proficiency with real-time monitoring tools, and effective communication abilities. The ideal candidate will have at least 18 months in an RTA role and experience in a BPO environment. Join us to enhance workforce...

A dynamic financial services company is seeking a Senior Data Engineer to design and maintain high-volume data pipelines using Python and SQL across Azure, AWS, and Google Cloud. This role involves supporting real-time transactions and regulatory reporting while ensuring data integrity in a compliant environment. The ideal candidate has over 6 years of experience in Data Engineering and...

A dynamic betting firm in Cape Town is looking for a Junior Sports Trader to support the trading team by managing live sports markets and aiding real-time trading decisions. The ideal candidate should possess a strong interest in sports, good analytical skills, and the ability to work under pressure. Office-based, this full-time position includes rotation shifts and offers a chance to build a...

A global risk management firm based in Cape Town is seeking an individual to monitor real-time events and assess potential threats. The role requires a Bachelor's degree and a minimum of two years of experience in related fields. Responsibilities include drafting intelligence products and supporting 24/7 operations. Ideal candidates will possess excellent analytical and communication skills. This...

A technology solutions provider based in Cape Town is looking for a Software Engineer to enhance their Real-Time HR platform. This position involves developing new application modules, collaborating closely with a small team, and ensuring code quality using best practices. The ideal candidate should have a strong background in Ruby on Rails, HTML, CSS, and JavaScript, along with a passion for...

A tech-driven company in Cape Town seeks a skilled Technical Lead to guide their engineering team in creating a secure, high-performance integration platform for restaurant reservation systems. This role emphasizes leading a team, setting technical vision, and integrating modern solutions using event-driven architecture. Ideal candidates will have strong skills in Kafka, AWS, and a background in...

A leading service company in Cape Town seeks a Real Time Analyst to manage real-time metrics and agent schedules. You will handle staffing adjustments and generate reports to improve operations. The ideal candidate has a Higher Education Diploma and 1-2 years in a relevant role. Strong communication and analytical skills are essential. Preference is given to applicants from historically...

Real Time Analyst - Graveyard shift - Airline Campaign WNS Cape Town, Western Cape, South Africa Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting...

About the Role The Real-Time Analyst position is instrumental in achieving business service level objectives efficiently. This role focuses on managing real-time operational processes to ensure optimal performance throughout the day. Responsibilities include monitoring key metrics, making timely adjustments to staffing levels, and optimising resources to meet service level targets. A keen eye...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

A technology recruitment firm is looking for a Machine Learning Engineer in Cape Town. The role involves designing and deploying ML models using AWS SageMaker, optimizing real-time decisioning, and ensuring compliance with standards. Successful candidates should have over 5 years of relevant experience, strong skills in Python, AWS services, and excellent problem-solving abilities. This position...

A leading global company is seeking an Intraday WFM Analyst to optimise contact center operations. This role involves real-time monitoring, operational command, and collaboration with team leaders. Candidates should have experience in call centers and proficiency in WFM systems like NICE and Verint. Flexibility to work shifts and weekends is required. Join a team that enhances travel and...

A global design and innovation agency is looking for a Real-Time Unreal Artist specializing in the Built Environment. This role involves creating interactive, navigable environments for architecture, blending design with high-end game engine technology. Applicants should have over 3 years of experience in real-time 3D environments and a strong portfolio showcasing interactive work. The role...

A technology consulting firm in Cape Town is looking for a Senior Frontend Developer to design high-performance web interfaces for sports technology applications. The ideal candidate will have deep expertise in React, strong knowledge of TypeScript, and experience with modern testing frameworks. Collaboration with product managers and backend teams is key, along with code mentoring and...

A recruitment agency is seeking a Data Engineer in Cape Town. The role requires a BSC in Computer Science as well as in-depth knowledge of data management frameworks and tools like AWS and Apache Kafka. Responsibilities include designing scalable database solutions, ensuring data reliability, and collaborating with business stakeholders. The ideal candidate is proficient in SQL, Python, and...

Overview Job Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring service level goals and efficiency targets. This role involves live monitoring, data analysis, and proactive problem-solving to optimize workforce efficiency and client satisfaction. Additionally, the role...

- Locations ZA Cape Town C40 (Work From Office) - Job Role Real Time Analyst-Real Time Analyst (RTA) - Experience (In Years) 0-3 Job Description - Continuously track key metrics like call volume, agent availability (ACD status), queue wait times, and schedule adherence. - Adjust staffing, breaks, and agent assignments in real-time to handle unexpected spikes or dips in demand. - Ensure proper...

WNS Cape Town, Western Cape, South Africa Real Time Analyst - WFM WNS Cape Town, Western Cape, South Africa Get AI-powered advice on this job and more exclusive features. Company Description Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with...

A leading Business Process Management company in Cape Town is seeking a Real-Time Analyst to join their WFM team. The successful candidate will monitor real-time staffing to ensure service level targets are met and will need strong analytical skills and the capability to make immediate decisions. Qualifications include a Matric certificate and preferably a Bachelor's degree in Business or...