Remote Support Engineer jobs in Cape Town

A premier staffing agency is seeking a Technology Support Engineer in Cape Town, South Africa. This role focuses on providing outstanding customer service and managing IT support across various hardware and software environments. Candidates should have at least five years of experience in an IT Service Center/Help Desk, strong problem-solving skills, and familiarity with Microsoft SCCM, Remedy,...

A leading managed service provider is seeking a Level 3 Engineer to deliver remote technical support to clients based in the UK. This role requires strong communication and advanced technical skills across Microsoft and networking technologies. You will be a key escalation point, involved in project delivery and mentoring other engineers. The position offers full-time remote work with access to...

A leading cloud solution provider is seeking a First Contact Resolution Engineer located in Cape Town, South Africa. The role involves resolving technical issues, providing remote customer support, and assisting in the progression of 1st Line engineers. Ideal candidates should possess a can-do attitude, technical troubleshooting skills, and a strong focus on customer service. You will enjoy...

A dynamic technology services company is seeking a Remote Support Engineer 2nd Line to provide high-quality support to a diverse international client base. The ideal candidate will have over 3 years of experience in IT support, along with strong troubleshooting and customer service skills. This remote position offers a salary range of R40k-R60k, fostering a people-first culture and an innovative...

An established industry player is seeking a Level 2 Support Technician to join their dynamic team in Cape Town. This role involves providing both remote and onsite technical support, ensuring client issues are resolved in a timely manner. The ideal candidate will have strong experience with Microsoft 365, Azure, and troubleshooting networks. You will be expected to visit clients, thus a valid...

A technology support company located in Gqeberha is seeking an engineer for physical onsite assistance with network devices. The role involves providing support for troubleshooting and remediation tasks, visual verification of device statuses, and coordinating with a remote support team for effective operations. Candidates should have a basic understanding of network devices and be able to follow...

A technology services firm based in Cape Town is seeking an Intermediate Full-Stack Support Engineer to enhance application performance and reliability. This role demands expertise in C# and Angular, with a strong focus on Azure cloud services. The ideal candidate will have significant troubleshooting experience, coupled with a passion for mentoring junior team members and ensuring a seamless...

An established industry player is seeking a detail-oriented individual to join their remote team as a Service Delivery Engineer. This role involves troubleshooting and debugging critical software issues while maintaining excellent customer relationships. You will have the opportunity to mentor Junior engineers and enhance the customer service experience. The ideal candidate will be skilled in...

A technology service provider in Midrand is seeking a systems administrator to provide technical support for their national network. The ideal candidate will have a Bachelor's degree in Computer Science or IT and good knowledge of Cambium, Mikrotik, and Ubiquiti equipment. Responsibilities include managing network hardware, providing remote support, and ensuring client communication during...

A fast-growing SaaS company is looking for a Software Support Engineer to act as a vital link between development teams and customers. You will debug issues, troubleshoot incidents in real-time, and drive improvements. Ideal candidates have over 3 years of experience, especially with C# and .NET. This role offers flexibility in working arrangements and the chance to be part of a dynamic team in...

A leading health technology company is seeking a Field Services Engineer specializing in MRI to support technical needs and enhance customer satisfaction. The role involves providing maintenance and installation, resolving complex issues, and delivering on-site/support services. Candidates should have a degree in Clinical or Electrical Engineering, with considerable experience in customer-facing...

An established IT solutions provider is seeking an experienced Desktop Support Engineer (Customer Services) in Gqeberha. You will ensure the smooth running of customer environments, maintain system availability, and resolve incidents efficiently. The ideal candidate has at least 3 years of experience in customer service and desktop support with a strong focus on customer satisfaction and...

A UK-based Managed Service Provider is looking for an experienced 1st/2nd Line IT Support Engineer to provide remote support to clients. The ideal candidate will work during UK hours, resolving IT issues, managing support tickets, and maintaining high customer satisfaction. A minimum of 2 years in IT helpdesk is required, along with strong troubleshooting skills in Windows and Microsoft 365. This...

A technology services provider is seeking a remote 1st/2nd Line IT Support Engineer based in Cape Town. The ideal candidate should have at least 2 years of experience in IT support, fluent English, and a strong understanding of troubleshooting hardware. Responsibilities include managing support tickets and providing friendly assistance to clients. This role offers a monthly salary of R18,000 and...

About the job Technology Support Engineer - Microsoft Windows O\S course and exams - Base certification N+, A+ - System Center Configuration Manager (SCCM) course and exam beneficial - Microsoft applications O365 suite - Fundamental course in AI - BOT solutions beneficial - PowerShell course completion beneficial - Fundamental call logging system course: Remedy (BMC) - Deepfreeze Fundamentals...

A leading Managed Service Provider is seeking an enthusiastic IT Support Engineer to join their team. This remote position requires strong problem-solving skills and a passion for customer support. Candidate should have at least 2 years of experience in an IT helpdesk environment, alongside proficiency in Microsoft products. The role offers a competitive salary, 20 days of annual leave, and a...

A dynamic technology services provider is looking for a Support Engineer (Proactive Services) in Cape Town, South Africa. The candidate will handle proactive monitoring and backup/recovery services for clients, requiring excellent technical knowledge and strong customer service skills. Relevant qualifications in IT, including A-Level and Microsoft certifications, are essential. This role offers...

A leading IT solutions provider in Cape Town is seeking an experienced IT Support Engineer to deliver exceptional support for production IT deployments. The ideal candidate will have over 3 years of systems administration experience across UNIX/Linux and Windows, strong scripting skills in Shell and PowerShell, and excellent communication skills. Join a forward-thinking team focused on innovative...

Remote Support Engineer 2nd Line Make Your Mark with a Fast-Growing, People-First Tech Business Remote (Cape Town) | R40kR60k Negotiable About Our Client Our client is a dynamic, fast-growing technology services company with over two decades of experience delivering cutting-edge IT solutions. With consistent year-on-year growth, a strong reputation for excellence, and a culture that puts people...

About the job IT Support and Security Engineer L3 IT Support and Security Engineer L3 Join a High-Growth Australian MSP Remote Role (Darwin Hours) IT Support & Network Engineering | Market Related | Remote (South Africa, AU Hours) About Our Client Our client is a fast-growing Australian IT Managed Services Provider with a dynamic, mission-driven team supporting a diverse clientele across...