Reservation Agent jobs in Cape Town

Senior FIT & Groups Reservations Agent Pepperclub Hotel, Cape Town Reports to: Reservations Manager Pepperclub Hotel is recruiting a confident, detail‑driven Senior FIT & Groups Reservations Agent to join our 5‑star team. This role suits someone who thrives on complexity, manages volume calmly, and takes full ownership of group and series bookings from enquiry to arrival. About the Role You...

Job Advert Summary As a Reservationist, you serve as a frontline ambassador, responsible for the promotion, sales, and booking of the hotel’s products and services. You will ensure a seamless reservation experience from initial inquiry to confirmation, while providing exceptional customer service and supporting operational efficiency across departments Minimum Requirements - Proficiency in...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...

Flights & Services Reservations Agent – Leisure Groups Travel Location: Cape Town, South Africa Start Date: Immediately Hybrid: No For our Head Office in Cape Town, we are looking for an experienced Flights & Services Reservations Agent to join our team. This is an exciting opportunity to contribute to a leading Destination Management Company renowned for crafting unique and memorable travel...

Key Responsibilities - Manage accommodation and spa reservations via phone, email, and OTA platforms - Maintain accurate rates, availability, and content across online booking channels - Coordinate guest itineraries, activities, and special requests - Provide concierge-style guest support, including transport arrangements and recommendations - Process bookings, confirmations, and payments with...

Groups Reservations Agent - 4* Hotel, Cape Town Key Requirements Minimum of 3 years’ solid experience within a 4/5-star hotel environment Experience in hotel reservations, front office, event coordination essential. Proficiency in Microsoft Office and Opera essential Ability to work efficiently in a fast-paced environment Friendly, approachable, and professional with a positive, friendly...

Overview Respond to customer inquiries and provide accurate information about our cruise ship services. Responsibilities - Process reservations and ensure all necessary details are obtained and accurately recorded - Handle changes and cancellations to existing reservations, following company policies and procedures - Maintain a high level of customer service by promptly and professionally...

Leading Inbound DMC based in Cape Town is looking for a dynamic and driven Reservations Agent. This is an exciting opportunity to contribute to a leading Destination Management Company renowned for crafting unique and memorable travel experiences across Southern Africa. You will report directly to the Leisure Groups Team Leader. Duties: Set up and manage Block-Booking Allotments in...

Additional InformationJob Number25100352Job CategoryReservationsLocationProtea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa, 8001ScheduleFull TimeLocated Remotely?NPosition Type Non-Management*Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate...

Company Description Join us at Accor,where life pulseswith passion!As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and...

The Pepperclub Hotel seeks a skilled & experienced Reservations Agent to liaise with all clients, ascertaining their requirements and co-ordinating these needs to ensure the successful execution of functions and conferences in a timely manner in accordance with the set standard of hotel. If you meet the criteria below, then we would like to hear from you! JOB SPECIFICATIONS: - Preferable Grade...

Job Number 23127061 Job Category Reservations Location Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management --------------------------------------------------------------- Process all reservation requests, changes, and cancellations received by...

As a Reservations Agent at the Mount Nelson, A Belmond Hotel, you are part of a team that provides professional and engaging service to our guests to assist with their planning and booking of their reservation. In this role, you will ensure the highest quality service and complete dedication to the guests request when handling a guest reservation. If you’re looking to develop your skills and be...

Reservations AgentA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent...

Because every memorable stay depends on seamless support behind the scenes. At The President Hotel, exceptional guest service begins long before a guest arrives at the Front Desk. Our Communications/Administration team ensures that every detail is organised, every system runs smoothly and every department is supported with accurate information. If you are an organised, professional and detail...

Additional InformationJob Number25013459Job CategoryReservationsLocationProtea Hotel Fire & Ice! Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa, 8018ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

Duties: Set up and manage Block-Booking Allotments in collaboration with the GMO. Recommend and manage alternative suppliers / products that align with company requirements. Maintain Block-Bookings for Series and ADHOC groups and update allotment grids. Monitor and manage Block-Booking inventory, ensuring updates for both FIT and ADHOC bookings. Ensure adherence to cancellation policies. Provide...

Reservations Agent – Leisure Groups Travel Location: Cape Town, South Africa Start Date: Immediately Hybrid: Yes For our Head Office in Cape Town, we are looking for an experienced Reservations Agent to join our team. This is an exciting opportunity to contribute to a leading Destination Management Company renowned for crafting unique and memorable travel experiences across Southern...

Groups and Conferencing Reservations Agent- 4* Hotel, Cape Town Key Requirements Minimum of 3 years’ solid experience within a 4/5-star hotel environment Experience in hotel reservations, front office, event coordination essential. Proficiency in Microsoft Office and Opera essential Ability to work efficiently in a fast-paced environment Friendly, approachable, and professional with a...

Additional InformationJob Number25066214Job CategoryReservationsLocationProtea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa, 8001ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Oversee accuracy of room blocks, reservations, and group market codes. Communicate...