service continuity jobs in Cape Town

Continuous Improvement Manager Continuous Improvement Manager Req ID#: 408091 Cape Town, South Africa, ZA Job Description: ABOUT FOUNDEVER Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology...

Description : Continuous Improvement Green Belt An exciting opportunity awaits you within the Continuous Improvement Team within CapitaSA. Reporting to the Head of Continuous Improvement (Master Black belt), you will lead & drive continuous improvement culture through Ideation and small improvement projects e.g. Lean six sigma White / Yellow Belt across our client's business. You will be...

ABOUT FOUNDEVER Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the...

Moving your career forward Our CEO, Angus spotted that many vans on the roads are half full or empty at any given time and so AnyVan was born in 2009 to create the world's most efficient technology logistics platform and help halve the number of miles driven. We've achieved incredible milestones since then, including securing the largest funding round for a UK tech logistics company from...

Job Description: As the Shared Services Controller, your duties and responsible include the following: Build and maintain strong relationships with key business stakeholders, providing clear, sound financial advice and guidance Lead and manage the Shared Services team Drive performance, clear communication, and the development of high-potential talent Oversee AR, AP, Treasury, Cashbook, and...

Customer Services Representative (UK Market) Empower UK beauty professionals through smart SaaS support and engagement Cape Town CBD, Office-based | R18,000 R25,000 per month (CTC) About Our Client Join a fast-growing Beauty & Wellness Tech company redefining how salons, spas, and beauty professionals engage with their clients through innovative SaaS solutions. This company operates at the...

Key Responsibilities - To provide service delivery and support to internal Stakeholders and clients - Manage and mitigate ICT and Infrastructure risks within the Organization - Maintain continuous improvement within the ICT and Infrastructure environment. - Develop and maintain ICT support procedures. - To maintain stakeholder relations and client service within ICT and Infrastructure...

Role Overview - The Service Manager will oversee the HVAC Technical Service Team, providing leadership, technical direction, and operational oversight for service and maintenance activities within industrial and mining environments. - The role requires strong technical capability, safety awareness, and the ability to manage teams across regions. Key Responsibilities - Lead and manage HVAC...

Roles and Responsibilities Fulltime in Office Reports to: Service Desk Manager Working hours: Hours of Work: 37.5 hours 9am-5.30pm Monday-Friday GMT (UK Time). Salary: R40 000 - R45 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Summary and purpose of the job: We are looking for a ServiceNow Managed Services Analyst, you will play a key role in...

ENVIRONMENT: A rapidly expanding organization operating in the utilities, engineering services and water management sector is seeking an accomplished Customer Service Manager to lead and elevate its B2B customer service function. You will play a central role in shaping service standards, developing CRM capabilities, supporting account management teams, and ensuring seamless delivery across...

Client Services & Operations Support Officer Asset Loans & Vehicle Finance | Full-Time | Cape Town Summary Looking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services...

What You’ll Do You’ll be at the forefront of launching and managing all technical service operations for products across the country: - Develop a national network of skilled installers and technical service partners - Lead and coordinate installations, technical support, and maintenance activities - Train partners and staff on proper installation and service standards - Oversee spare parts...

KEY PERFORMANCE AREAS Business Development - Maintain the brand reputation and business ethos in a professional manner at all times. - Call on an average of ten (10) clients per day, ensuring that a weekly call report is completed and submitted to the Sales Manager. - Complete a client call planner, to be repeated on a 46 week cycle. - Adhere to the technical calendar provided, which schedules...

About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician...

A dynamic, forward-thinking international organization united by a shared purpose: to build exceptional businesses that make a meaningful difference. Foster a collaborative, inclusive workplace where people are empowered to excel and drive innovation. Seeking an experienced, strategic, and hands-on HR Business Partner Shared Services to join their growing team in Durbanville, Cape Town. If youre...

A leader in investment management in South Africa is about to take on Graduates (Finance / Investment / Economics / Business Science / Mathematics / Statistics) to join their team in Cape Town. Will be trained to work as an Investment Service Consultant. As an Investment Service Consultant, you will play a vital role in delivering exceptional client service and fostering long-term relationships...

The role will involve administering all aspects of the organisation's environment by providing a 1st/2nd/3rd line support service for the firm globally. The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies...

Job Description: As the Finance Shared Services Manager, your duties include the following: Oversee the shared services budget, ensuring effective resource allocation, cost control, and optimal utilization of funds Ensure the timely, accurate, and high-quality delivery of shared services to internal stakeholders Identify, design and implement continuous process improvements to enhance operational...

ENVIRONMENT: A thriving Managed Service Provider company seeks a highly driven Technical Services Manager to lead its service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience, smooth operation of client environments, and a strong internal technical culture. The ideal candidate must have Matric / Grade 12 (Compulsory); 5+...

Role Overview - The Service Manager will oversee the HVAC Technical Service Team, providing leadership, technical direction, and operational oversight for service and maintenance activities within industrial and mining environments. - The role requires strong technical capability, safety awareness, and the ability to manage teams across regions. Key Responsibilities - Lead and manage HVAC...