Services Director jobs in Cape Town

A leading BPO service provider in Cape Town is seeking a Director of Operations to oversee large-scale customer service operations for US clients. This role focuses on ensuring exceptional service delivery, achieving key performance indicators, and managing financial performance across multiple accounts. The ideal candidate will have over 12 years of experience in call center operations, with 5...

Job Purpose The Western Cape Mobility Department, Western Cape Government, has an opportunity for a suitably qualified and competent individual to ensure the rendering of people management support services to the Department by the Department of the Premier and to oversee the implementation and facilitation of departmental responsibilities related to human rights, focusing on priority groups such...

Director of Operations - Customer Service (BPO) Cape Town, South Africa, ZA, Cape Town, Job Description: Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across...

We have a terrific, on-site opportunity for a ‘Digital-first,’ mid-weight Digital Account Director at a hot, full-service creative agency in Cape Town. As the Digital Account Director, you will play a pivotal role in running some of the agency’s biggest digitally led accounts, ensuring seamless execution of client campaigns, and maintaining crucial relationships with clients, partners, and...

Team OverviewThe role reports into the Managing Director and is based in Cape Town, South Africa.Purpose of JobOversee the effective management of a team, ensuring a professional and comprehensive administration service delivery is provided to existing and prospective clients and in line with strategic objectives set by the Group Board. There is also a Business Development angle to the role as...

ELIGIBILITYCLOSING DATE27.09.2024REFERENCE NUMBERCS 166/24 extSALARYR1991601.00 - R2554466.00DEPARTMENTInformation Systems andTechnologyDIRECTORATECORPORATE SERVICES Director - IS&T Infrastructure ServicesRequirements:- A relevant B Degree, preferably a Bachelor’s degree inComputer Science- 8 years relevant senior managerial experience in ITinfrastructure management for large organization such...

Director-Level Business Development Hunter Join a market leader in workplace safety and compliance Remote (UK-based) | Base Salary: £2,000 per month (Approximately R ) + Commission About Our Client Our client is the UK's leading authority in floor safety management, partnering with major organisations across hospitality, healthcare, retail, and manufacturing. Their mission is to make workplaces...

At The President Hotel, exceptional guest service extends beyond our rooms. Our Food & Beverage offering plays a central role in shaping memorable guest experiences across restaurants, bars, banqueting, and events. As we continue our journey toward luxury, we are seeking an experienced Director of Food & Beverage who brings strong operational leadership, commercial awareness, and a passion for...

Position: Golf Director The purpose of the Director of Golf at the Golf Club is primarily to lead the golf aspect of the member and guest experience. The on-course experience forms an integral part of the overall value-proposition. The incumbent Director of Golf is required to ensure that all team members in this department are certain of the standards they are required to meet. It is also the...

Overview CapeNature seeks to appoint an Executive Director for its Conservation Operations portfolio. This Executive Director provides strategic direction in the implementation of conservation actions across landscapes and includes reserve operations. The Executive Director responds directly to the Entity’s vision, mission, and legislative mandates described in the Strategic and Annual...

Job Description Our Cape Town office is looking for a Creative Director (Copywriting or Art Director) to join our Creative Team. Our ideal candidate is a solutions‑driven, conceptual Creative Director who has honed his/her craft in both Digital and ATL. We are looking for someone who has excellent time‑management skills; is detail‑oriented and holds him/herself accountable. The successful...

Executive Director: Conservation Operations (Level 13) - Head Office, Bridgetown CapeNature seeks to appoint an Executive Director for its Conservation Operations portfolio. This Executive Director provides strategic direction in the implementation of conservation actions across landscapes and includes reserve operations. The Executive Director responds directly to the Entity’s vision, mission,...

A global customer service company based in Cape Town seeks a Director of Operations to lead large-scale US client accounts. The role demands strong leadership, operational excellence, and P&L ownership to ensure high service quality and client satisfaction. Ideal candidates have over 12 years in BPO operations, with experience managing significant teams. This is a fast-paced and metrics-driven...

Please note that this position is based in The Middle East, relocation, accommodation and additional benefits apply. A trusted and well established client of ours in The Middle East is seeking an experienced Executive Finance Director. The Executive Finance Director, is responsible for all the functions related to the financial and business operations of a hospital. General Duties and...

Our client, an established company within the financial sector is seeking to hire a highly skilled and experienced Managing Director: Investment to join their team. This is an excellent opportunity for an individual with strong leadership, mentoring, and team collaboration abilities to grow their career within a reputable organisation. Your: Formal Education: - Relevant degree in business...

A government department in Cape Town is seeking a qualified individual to manage people management support services and facilitate human rights responsibilities. The role requires strong leadership skills, a 3-year National Diploma/B-Degree, and experience in management. Successful candidates will oversee service delivery and ensure compliance with various human rights obligations. The position...

A global customer service provider located in Cape Town is seeking a Director of Operations to manage large-scale customer service operations for US clients. This role involves leading multiple teams, ensuring adherence to Service Level Agreements (SLAs), and driving operational excellence. The ideal candidate will have extensive experience in BPO environments, strong P&L ownership, and a...

ELIGIBILITYCLOSING DATE27.09.2024REFERENCE NUMBERCS 167/24 extSALARYR1991601.00 - R2554466.00DEPARTMENTInformation Systems andTechnologyDIRECTORATECORPORATE SERVICES Director - Application ServicesRequirements:- A relevant B Degree, preferably a Bachelor’s degree inComputer Science- 8 years relevant senior managerial experience in softwaremandatoryKey Performance Areas- Responsible for managing,...

Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across multiple accounts. The Director will drive performance across voice, email, chat, and technical customer...

Experienced HOTEL Human Resources Director required for this role. Lead with Heart. Shape the Future of People and Purpose at Cape Towns Most Loved Hotel. Director of Human Resources - Reporting to the General Manager / Executive Committee The President Hotel is entering an inspiring new chapter of growth and transformation, and with this comes the creation of a newly established senior...