support specialist jobs in Cape Town

The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...

Location: Remote (Anywhere in South Africa) Employment Type: Permanent part-time (2 days per week) Reporting to: Financial Director Experience Level: Minimum 2 years A growing professional services organisation is appointing an Admin & Data Support Specialist as part of a new growth-driven vacancy. This role provides high-level administrative and data support to the finance function and is well...

ENVIRONMENT: Are you passionate about fintech, digital payments, and customer experience? Do you thrive in a fast-paced environment where you can solve problems, analyze transactions, and help merchants succeed? If so, our Client wants you on their team as a Customer Support Specialist (Payments & Transaction Monitoring). If you're ready to play a pivotal role in the digital payments space and...

Purpose of the Role The Production Support Specialist is responsible for providing first-line technical support across multiple internal systems and platforms. This role ensures that usersincluding staff, brokers, institutional clients, administrators, and end-clientsreceive timely and accurate support according to agreed service levels. Working within the Product Department and closely with...

A leading renewable energy company in Cape Town is seeking an experienced Senior IT Support Specialist to manage and optimise its IT infrastructure and cloud systems. This is a hands-on technical role that requires strong expertise in Microsoft 365, networking, and cloud technologies. Key Responsibilities - Provide advanced support for Microsoft 365, SharePoint Online, Teams, and...

Job Title: Level 2 (L2) — Application Support Specialist (Technical Support) Location: Remote / South Africa Availability: 24x7x365 via structured on-call rotation (1 week on / 1 week off) Reports to: Support Lead / Service Delivery Manager Role Overview: As a Level 2 Application Support Specialist your focus will be on application and integration troubleshooting, API analysis, log...

We are seeking an experienced Technical Customer Support Specialist to join our team at a fast-growing and dynamic VOIP company. The ideal candidate will have at least 2 years of related experience, excellent communication skills, and the ability to assist customers over the phone with technical support and troubleshooting. You will be working in a fast-paced, tech-savvy environment, helping...

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Customer support specialist - AI Assisted Location: Remote. US Time zone The Role We’re looking for a reliable and detail oriented Customer Support Agent to help manage support tickets for a variety of eCommerce brands. You’ll be using AI powered platforms to review, refine and approve...

Overview: Lead Generation Specialist – Sales Support (Inbound) | Industrial Supply Chain Technology Location: Remote (South Africa-based) Employment Type: Full-time Salary: R50,000 – R80,000 per month (based on experience and role alignment) Project Y is hiring on behalf of a fast-growing technology company that is transforming industrial supply chains through decision intelligence and...

Role Details Location: South Africa Work Arrangement: Remote Type of Support: AI Support (Triage, Investigate, and Resolve Escalations), Optimize Customer Facing AI Systems Contract Duration: Full-Time, Permanent Training Schedule: Open to shifting schedules (subject to business requirements) Work Schedule: Open to shifting schedules (subject to business requirements) Expected Start Date:...

Job Description THE OPPORTUNITY THAT AWAITS YOU Do you love solving puzzles, calming storms, and turning complex problems into smooth solutions? We’re looking for a Customer Support Specialist to be the voice of trust in a high‑growth fintech environment. This isn’t just about closing tickets, it’s about helping people navigate cross‑border payments, crypto trading, and financial journeys with...

Company Description QuickTeam provides businesses with virtual employees such as assistants, receptionists, and support staff to enhance their productivity and manage daily operations. Our aim is to help businesses focus on their core priorities by offering reliable support services. By joining QuickTeam, you can contribute meaningfully to the success of businesses while becoming part of our...

Description naProvides more advanced technical support either remotely or physically to help end-user resolve issues with computer hardware and software by responding to inquiries and requests. Troubleshoots, diagnoses, and addresses problems as well as identifies and implements appropriate IT solutions to enable proper functioning Responsibilities User Support Provide advice, training, and...

Are you fluent in Italian with a passion for travel? Then pack your bags, because we’ve got the perfect job for you! A leading international airline company is seeking an Italian speaking Customer Support Specialist to join their team in Cape Town, South Africa. Your key job responsibilities as the Italian speaking Customer Support Specialist in Cape Town, South Africa** will include: -...

Job profile/ Purpose:We are looking for a skilled and experienced People Support Specialist to join our team! As a People Support Specialist, you will be responsible for supporting our HR department in the development and execution of HR strategy, policies and objectives Roles and Responsibilities: - Managing all HR admin Procedures. - Drafting of Offer Letters and Permanent Employment...

Purpose of the Job:Job Objectives:Work with Analysts, Developers, Programmers and business to identify and resolve medium to high complexity software issues and effectively support end users.Review and give specialist technical input to technical design specifications.Provide technical support to end users, including support with requests, issues and queries on system functionalities of medium to...

Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. Role Purpose Provide an effective and efficient technical support service to the...

Our growing company is seeking to hire a Sales Support Specialist, Lead Verification (Remote, Contract) who will be in charge of assisting our Sales Support Manager in organizing our ongoing projects. Responsibilities: - Assisting in the creation and execution of Lead Generation initiatives (e.g. contact search, contact verification, competitors information search, etc.) - Teamwork organizing...

Are you fluent in Dutch with a passion for travel? Then pack your bags, because we’ve got the perfect job for you! A leading international airline company is seeking a Dutch speaking Customer Support Specialist to join their team in Cape Town, South Africa. Your key job responsibilities as the Dutch speaking Customer Support Specialist in Cape Town, South Africa** will include: - Providing...

Overview: Lead Generation Specialist – Sales Support (Outbound) | Industrial Supply Chain Tech Location: Remote (South Africa-based) Employment Type: Full-time Salary: R50,000 – R80,000 per month (based on experience and role alignment) Project Y is hiring on behalf of a fast-growing frontier technology company transforming industrial supply chains through decision intelligence and actionable...