user requirements jobs in Cape Town

Key Responsibilities - Provide first-line software support to end users via email, helpdesk system, and telephone - Respond to and resolve software-related queries efficiently and professionally - Create, maintain, and publish user support documentation - Deliver general software training and conduct skills assessments for end users - Support Microsoft Office applications and other...

Job Description This is an excellent opportunity for a Product Designer to lead the end-to-end user experience strategy for a first-of-its-kind agricultural procurement platform, backed by South Africa’s leading digital media group. This Product Designer role is based in Cape Town (hybrid), paying R600K-720K PA. THE COMPANY: This tech company is a first-to-market procurement platform designed...

As a User Experience Designer, you will be responsible for designing user interfaces and experiences for web applications. You will create wireframes to define the functionality of a site or app, as well as ensuring that all screens are clear and easy to navigate. You should have experience in creating visual designs that are consistent with company branding; ideally you should also have design...

EyeCarePro is the growth engine behind North America's leading optometric practices. We deliver full-funnel digital marketing and innovative SaaS tools that help eyecare businesses attract more patients, improve efficiency, and grow sustainably in a competitive healthcare landscape. With five consecutive EyeVote Awards for excellence in Online and Social Media Marketing, we are recognized not...

CAPE TOWN BASED We are seeking a Change Manager to join our team, based in Cape Town, onsite. This Change Manager will support transformation initiatives within am FMCG environment, which includes supply chain, procurement, merchandising, and operational business teams. The focus is on driving adoption of new systems, processes, and operating models in a highly operational, fast-moving...

This role will be a part of the technology team, and the successful applicant will be responsible for managing the front-end development of applications, ensuring alignment with user needs. Qualifications - Minimum bachelors degree with concentration in Computer Science Skills and Experience - 5+ years overall relevant experience - Responsive web design - Solid understanding and hands on...

Roles and Responsibilities Reports to: Service Desk Manager Working hours: Mon-Fri 8:00-18:00 (UK time) shifted weekly. Salary: R25 000 R30 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Our client is a UK-based Managed Services Provider with nearly 25 years of delivering IT support, cybersecurity, cloud, communications, and connectivity...

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

Ensuring the optimal performance of Sage X3 systems and add-on products Upgrading and configuring Sage X3 for optimized integration Building custom reports and dashboard for end-users Performing problem-solving tasks when alerted by a user or monitoring the system Planning and executing a strategy to maintain business system Ensuring that all system workflows, and configurations are made in a...

The Company: A rapidly growing African scale-up improving everyday lives by providing access to solar energy and smartphones through innovative financing, in-house technology, and broad distribution networks across the continent. Whats in it for you? This is your opportunity to step into a career enhancing opportunity purpose-led business that combines the stability of a large organisation with...

Our client is a leading distributor of world-class HVAC and refrigeration products across the South African market. They supply advanced cooling solutions, partner with top global brands, and support contractors, consultants, and commercial end users with both product expertise and technical knowledge. They are expanding their Western Cape footprint and require a senior industry professional to...

BMS Engineer Cape Town Our client is looking for a BMS Engineer in Cape Town area You need technical, mechanical, electrical experience, a tertiary qualification and 4 years plus BMS engineer experience. You will oversee a team of technicians. You also need solid Niagara framework experience to do BMS solutions. A Building Management System (BMS) Engineer in South Africa is responsible for the...

Our client is a global leader in advanced HVAC technology, known for precision-engineered cooling and heating solutions trusted in commercial, industrial, and residential environments. They operate at the forefront of energy-efficient innovation and work closely with Consultants, Developers, and major end users. Joining them means being part of a fast-paced, high-performance engineering and sales...

We are seeking a Change Manager to join our team, based in Cape Town, onsite. This Change Manager will support transformation initiatives within am FMCG environment, which includes supply chain, procurement, merchandising, and operational business teams. The focus is on driving adoption of new systems, processes, and operating models in a highly operational, fast-moving environment. Key...

Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...

The Company: A rapidly growing African scale-up improving everyday lives by providing access to solar energy and smartphones through innovative financing, in-house technology, and broad distribution networks across the continent. Whats in it for you? This is your opportunity to step into a career enhancing opportunity purpose-led business that combines the stability of a large organisation with...

Company and Job Description: - Kick‑start your tech career by building real-world software with the latest frameworks and tools. - Learn from top-tier engineers wholl mentor you as you grow into a confident, industry-ready developer. - Work on impactful projects that reach thousands of users and challenge you to think creatively. - Join a fast‑paced, innovation‑driven team where your ideas...

We are seeking a Senior Business Analyst to play a critical role in the replacement of an existing SAP call centre/customer support platform with a more sophisticated AWS-based call centre solution. This is not a documentation-only BA role. This person will be driving business process redesign, shaping how future customer engagement and customer service operations work across the Group. The new...

As a Full Stack Developer, you will work on end-to-end software solutions, contributing to both front-end and back-end development. Youll play a key role in building scalable, high-quality applications that drive operational efficiency and enhance the user experience. Minimum Requirements ✔ Tertiary qualification in Computer Science, Software Engineering, Information Systems, ✔ 5+ years overall...

We are seeking a Data & Analytics Manager to join our team in Cape Town, onsite on a contract basis. The Data & Analytics Manager is responsible for driving the strategy, execution, and continuous improvement of the Servicing business. This role plays a critical function in transforming raw data into strategic insights that inform decision-making, improve customer experience, and optimize...