Roles and Responsibilities Reports to: Service Desk Manager Working hours: Mon-Fri 8:00-18:00 (UK time) shifted weekly. Salary: R25 000 R30 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Our client is a UK-based Managed Services Provider with nearly 25 years of delivering IT support, cybersecurity, cloud, communications, and connectivity...
1. Position OverviewPDIT is seeking a skilled and experienced Security Systems Technician with at least 5 years of hands-on experience in installing, commissioning, maintaining, and fault-finding CCTV, Access Control, Intrusion Detection, and other integrated security technologies. The ideal candidate will be capable of working in commercial, industrial, and high-risk environments and must...
Role: Microsoft Systems Engineer Location: Cape Town - Century City Salary: Negotiable Main duties and responsibilities - Resolving all escalations from Tier 2 support - Implement changes and projects such as version upgrades and migrations - Perform proactive optimization and implementation best practice - Document processes and procedures to increase repeatable quality and automation -...
Key Responsibilities - Administer, monitor, and maintain Windows Server environments, Microsoft 365, and Active Directory. - Manage and support virtualization platforms, storage solutions, and network services. - Perform routine system backups, updates, and patch management to maintain security and reliability. - Troubleshoot and resolve escalated infrastructure and network issues. - Assist with...
ENVIRONMENT: A thriving Managed Service Provider company seeks a highly driven Technical Services Manager to lead its service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience, smooth operation of client environments, and a strong internal technical culture. The ideal candidate must have Matric / Grade 12 (Compulsory); 5+...
Qualifications, Experience and Skills Required: - Matric \ Grade 12 (Compulsory) - MTCNA - CCNA - N+ qualification and 3+ years experience - Valid drivers license and own vehicle - Basic Linux command line skills - Good practical networking skills: IPv4 understanding, TCP/IP, MTU, Network trouble shooting (LAN WAN FW), VLAN understanding, SD-WAN - Equipment knowledge (know your way around),...
Key responsibilities / main job duties: - Design SDN and LAN. - Implementing and testing SDN solutions that optimize, secure and manage data across connected networks. - Integration of SDN technologies into existing networking hardware, software, and processes. - Data Network fault investigations and analysis and the implementation of resolutions. - Work closely with support groups to refine...
A leading renewable energy company in Cape Town is seeking an experienced Senior IT Support Specialist to manage and optimise its IT infrastructure and cloud systems. This is a hands-on technical role that requires strong expertise in Microsoft 365, networking, and cloud technologies. Key Responsibilities - Provide advanced support for Microsoft 365, SharePoint Online, Teams, and...
What Were Looking For: Must-Have Skills & Qualifications: - 5+ years of experience in a NOC or IT MSP environment. - Deep knowledge of Windows Server (2012 R2 through 2022). - Mastery of Active Directory, DNS, DHCP, IIS, and PKI. - Comfortable with VMware vSphere 6.5+, Hyper-V, and SAN/NAS storage systems. - You understand VLANs, routing, and firewalls like a second language. - Proficiency in...
A company that provides smart, custom water and wastewater treatment solutions, is seeking an IT Administrator who will manage and optimize the client's IT infrastructure across all sites. Responsibilities: - Systems & Network Administration - Full administration of the Microsoft 365 environment (licensing, permissions, and data retention). - Maintain and optimize UniFi networking (VLANs,...
Hotel IT Manager, Luxury Property, Cape Town Job Summary The IT Manager is responsible for managing and effectively operating the daily operations of the resort’s information technology and telecommunications. This is a "hands-on" position, serving as both an individual contributor, and a manager of internal and external resources, to meet the position's responsibilities. As a member of the...
You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations. By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor, guiding them through their...
Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...
About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician...
Overview Hire Resolve is excited to announce an exceptional opportunity for a Senior Customer Engineer to join the team of our esteemed client, a leading IT solution provider. This role is ideal for a highly skilled professional with a passion for delivering top-tier technical support and innovative solutions. If you are ready to elevate your career and contribute to cutting-edge IT projects, we...
The primary function of this role is to provide a technical response/ fix to incidents and service requests reported by our customers, performing second line diagnostics to resolve or identify the best possible next escalation path. This role is based within a team that works as part of shift pattern that covers Monday to Friday between 8am and 6pm (UK Time) Required previous technical...
ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years' experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...
ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...
Location: Century City - Onsite Job Summary: Our client is looking for a skilled and motivated Systems Engineer to join their team. In this role, you will be responsible for the proactive monitoring, incident management, and maintenance of client infrastructure and systems. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and a customer-focused...
ENVIRONMENT: A skilled & adaptable Senior Technology Consultant is sought by a leading player in the fresh produce industry offering IT, analytics, and software support services. Your core role will be to provide comprehensive technical support across IT systems, cloud platforms, and hosting environments. This role is suited to someone with a strong foundation in Microsoft technologies, modern...