Project Duration:- 4 Months (Contract)Location:- Westen CapeRole Purpose: The Intermediate End User Support Technician will play a key role in the successful deployment of Windows 11 across departments. The technician will execute hands-on upgrades of endpoint devices, perform user data backups and restorations, and ensure mínimal disruption to operations. The role also includes technical...
Senior Control Systems Engineer / Automation Engineer / required to join a dynamic industrial automation solutions provider. You will work with a team of experienced and skilled automation engineers. We are looking for an engineer with a minimum of 10 years experience in designing and implementing industrial automation solutions. Required skills & knowledge: Expertise in Schneider Electric...
Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...
1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...
Responsibilities - Perform scoped vulnerability validation and security checks across: - Windows and Linux endpoints/servers - Active Directory basics (identity, authentication, common misconfigurations) - Network services and exposures (SMB, RDP, SSH, HTTP/S, DNS, etc.) - Perimeter and segmentation observations (where applicable) - Use established tooling and playbooks to: - Enumerate assets...
Main purpose of the role: The primary role of the IT Systems Engineer (T1) is responsible for providing technical support and assistance to all B-Logic clients. The IT Systems Engineers may interact with customers by phone or in-person to identify and diagnose issues, categorize and record reported queries and provide solutions. The IT Systems Engineers will advise users on appropriate course of...
ENVIRONMENT: A thriving Managed Service Provider company seeks a highly driven Technical Services Manager to lead its service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience, smooth operation of client environments, and a strong internal technical culture. The ideal candidate must have Matric / Grade 12 (Compulsory); 5+...
A company that provides smart, custom water and wastewater treatment solutions, is seeking an IT Administrator who will manage and optimize the client's IT infrastructure across all sites. Responsibilities: - Systems & Network Administration - Full administration of the Microsoft 365 environment (licensing, permissions, and data retention). - Maintain and optimize UniFi networking (VLANs,...
What You Bring / Requirements: - 2 - 4 years' experience in IT Support - Valid driver's licence and your own vehicle (non-negotiable) - Hunger to continuously learn & know what is new in the IT zoo - Confident remote support skills on Windows 10/11 - Knowledge of Windows Server (2012 R2 2022), Active Directory, DNS, DHCP - Familiarity with IP addressing, subnetting, basic routing - Strong...
SLA Account Manager (IT) (JB5808) Cape Town R22 000 to R28 000 a month (Negotiable depending on experience) Permanent An established and growing IT services provider is looking for a technically capable and service-driven SLA Account Manager to join its Cape Town–based team. This role is responsible for owning client relationships within SLA agreements, managing support tickets end to end, and...
Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits. Who We're Looking For: Village N Life based in the...
Overview Hire Resolve is excited to announce an exceptional opportunity for a Senior Customer Engineer to join the team of our esteemed client, a leading IT solution provider. This role is ideal for a highly skilled professional with a passion for delivering top-tier technical support and innovative solutions. If you are ready to elevate your career and contribute to cutting-edge IT projects, we...
Senior Control Systems Engineer / Automation Engineer Join a dynamic industrial automation solutions provider in Cape Town Durbanville-based role | Market-related salary + travel allowance + benefits About Our Client Our client is a well-established industrial automation company delivering advanced control systems across diverse industries. With a team of skilled automation engineers, they...
ENVIRONMENT: A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...
Salary: R30,000 R50,000 per month (depending on experience) Experience Required: 36 years Working Hours: UK working hours Contract: 6-month probation/initial engagement, transitioning to permanent (performance dependent) Location: Remote (Cape Town-based) Role Overview Were hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base....
ENVIRONMENT: A dynamic skin care company is seeking a skilled Senior IT Technician to join their IT team, providing high-level technical support across the business. The role involves resolving hardware, software, and network issues within a 48-hour turnaround, performing root cause analysis during troubleshooting, and supporting enterprise-level applications and systems, including Power Apps,...
ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...
ENVIRONMENT: ARE you the go-to person for solving tech problems? Then a dynamic provider of comprehensive IT solutions with a customer base across South Africa wants you as their next Support Engineer where you will play a key role in delivering exceptional IT support to clients. You'll have the opportunity to work on interesting projects, develop your technical skills, and grow your career in a...
ENVIRONMENT: PROVIDE consultation support for installations while performing electronic & mechanical repairs to products as the next Technical Engineer sought to join the team of a leading manufacturer and distributor of printing, packaging and communication products. You will need Matric/Grade 12, at least 2 years' experience repairing digital and /or RF equipment to component level and must...
ENVIRONMENT: A dynamic provider of innovative Software & Systems Solutions is looking for an ICT Support Lead who will be responsible for leading and coordinating a team of ICT Support Technicians in their daily support-activities. You will actively contribute to support-activities like installing, maintaining and developing of the company ICT Infrastructure as well as engaging with...