customer experience manager jobs in Cape Winelands

This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Minimum requirements: - Matric - Bachelors degree in Marketing, Business, or related field - 5+ years experience in sales or marketing leadership - Strong negotiation, communication, and leadership skills - Proven track record of driving sales growth and brand development - Ability to analyse market trends and customer insights - Proficiency in digital marketing tools and CRM systems Kee...

Key Responsibilities: - Lead and manage depot staff, ensuring smooth day-to-day operations. - Oversee logistics and inventory management. - Drive sales growth and meet targets. - Maintain high levels of customer service and client relationships. - Ensure compliance with company policies and safety standards. Requirements: - Proven experience as a manager, preferably in sales and logistics. -...

Store Manager (Medium) - Clicks Winelands Square Listing reference: click_023447 Listing status: Online Apply by: 4 February 2026 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction To ensure the efficient operation of...

Location: Stellenbosch About the Role We are seeking a reliable and customer-focused Duty Manager to join our hospitality team in Stellenbosch. The successful candidate will be responsible for overseeing daily operations during assigned shifts, ensuring excellent guest service, efficient staff coordination, and smooth front-of-house operations. This role is ideal for a hands-on leader who thrives...

Location: Stellenbosch (Hybrid) Industry: Fintech / Payments Experience Level: 5–7 years Company Overview The business operates in the payments and financial services space, enabling high-volume, real-time transactions for merchants across South Africa. The environment is delivery-focused, technically strong, and closely aligned to real-world retail and merchant use cases. The Role This role...

Key ResponsibilitiesSales Performance - Consistently achieve or exceed sales targets for new and used motorcycles and accessories. - Drive profitability through effective pricing, product mix, and sales initiatives. Team Leadership - Lead, motivate, coach, and develop the sales team to maximise performance and engagement. - Set clear targets, monitor performance, and implement improvement...

The successful candidate will take responsibility for achieving the sales and revenue goals for new and used bikes - acting as an energetic role model to the team, a passionate advocate of the brand and a senior representative of the retailer. The successful candidate will ensure customers enjoy positive, memorable experiences every time they visit your site or interact with the sales team and...

The General Manager is responsible for the overall direction of the company's management functions, including the development and implementation of strategies, the achievement of profit and cash flow targets, the optimization of operational administration and accurate monthly reporting. The role also includes personnel management, including organizational structure, staffing and development in...

Qualifications & Experience - 5+ years experience in retail or fuel station management; quick-service café/restaurant experience advantageous. - Strong leadership and team management skills, with proven ability to train, motivate, and develop staff. - Excellent communication, interpersonal, and customer service skills. - Strong financial and analytical skills, including budget management,...

Western Cape, Boland F&I Manager - Malmesbury - Western Cape A well-established Automotive Dealership based in Malmesbury is looking for an F&I Business Manager to join their team. As an F&I Business Manager, your main purpose will be to provide excellent customer service to clients and the dealership through vehicle finance and the sale of approved VAP products in order to maximize gross...

Job Purpose: - To operate and develop the Catering Establishment to ensure that, within the terms of the Catering Policy and Budget, efficient and economic use is made of its resources. - To be directly responsible for the preparation, cooking, portioning, and, presentation of meals to standards and costings defined by the Area Manager. - To ensure that the Company’s reputation for food,...

An understanding of processing and generation export documentation (Bills of Lading, Certificates of Origin, Export Certificates, Phytosanitary certificates, Precool Certificates, Letters of Credit, Customs Export entries, Cargo dues, etc) essential. Key Performance Areas - Leadership and people management - Freight Forwarding (Export Documentation workflow process design and implementation) -...

Responsibilities - Focus on new business developments in level 1 and 2 required logistics services in Southern Africa - Building and maintaining relationships with new and existing clients/suppliers, including regular visits. - Strategic planning for business growth, setting goals and creating plans to achieve them. - Negotiating new contracts (Customers, suppliers). - Financial Management:...

This unique role is ideal for a team where one partner focuses on Field Guiding and general maintenance, while the other oversees Reservations, Administration, and Management Support. The position requires professionalism, flexibility, and a genuine passion for hospitality, conservation, and guest experience. Role 1: (Field Guide and General Maintenance) Candidate Responsibilities: - Conduct...

To be considered for this role, you should have a Mechanical, Electrical, or Industrial Engineering degree or diploma (NQF 6) and a Government Certificate of Competency (GCC). You will need 5-10 years of experience in an FMCG or manufacturing environment, including at least 2-3 years in a senior engineering leadership role. Your expertise in engineering leadership, maintenance strategies, and...

Minimum Requirements: - Relevant tertiary qualification - More than 7 years of experience in a similar position - Solid experience with table grapes (which includes chemicals, irrigation, fertilisation etc.) - Solid experience managing labour - Proficient with Paltrack and Excel, Glogabl GAP and SIZA Duties and Responsibilities: - In charge of managing the daily operations of the farm, which...

Key Performance Areas (KPAs) - Develop and execute a 52-week Planned Preventative Maintenance (PPM) schedule for critical plant equipment (HVAC, lifts, fire panels, transformers). Ensure schedules are accurate, up to date, and executed on time. - Manage diesel procurement and maintenance contracts - Conduct monthly technical inspections to identify deterioration before it becomes a capital...

Minimum requirements: - Matric (Grade 12) certificate - Degree in Supply Chain Management, Operations Management, or a related field - Minimum of 5 years experience in planning and operations leadership roles - Proven experience in managing operational teams - Strong leadership, organisational, problem-solving and analytical skills - Excellent communication and reporting abilities Key...