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Call Center Telemarketer jobs in Centurion
Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
Requirements: - Grade 12 - 1+ years call centre experience - Extremely well spoken in English (Essential) - Customer orientated - Telephone Etiquette Responsibilities: - Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.
Call Centre Coordination:To answer calls within an effective time period.- Coordinating the daily running of the call centre.- Ensuring that all relevant communications, records and data are updated and recorded.- Daily, weekly and monthly targets of calls are met.Query Handling- Provide support in the assurance that all escalated customer queries and complaints are resolved in a timely manner.-...
A leading financial services firm in Gauteng, Pretoria is seeking an experienced Operations Manager to lead Call Centre operations. The ideal candidate will ensure targets are met through effective coaching and mentoring, manage operational efficiencies, and recruit and train staff. A minimum of 5 years' experience in a financial services environment and a relevant tertiary degree are required....
A leading recruitment agency seeks a Call Centre Process Analyst for a 6-month contract based in Pretoria, South Africa. This role involves monitoring calls, evaluating agent performance, and analyzing data to identify trends that enhance customer satisfaction. Candidates should possess strong analytical, technical, and communication skills, along with proficiency in Office 365 and Excel. The...
Unlock Your Career in Pharmaceuticals! Join Our Dynamic Call Center Team! Are you ready to take your career to the next level in the pharmaceutical industry? We're excited to offer an incredible opportunity to join our growing team at us as a Sales Representative in our state-of-the-art call center! This a month to month contract. Why Join Us? Dynamic Industry: Dive into the dynamic and...
Wealthtec Call Centre Sales Agent- Brooklyn Pretoria- Permanent- Full Time- EE/AA, Non EE/AA Introduction Duties & Responsibilities .Handle inbound and outbound calls like a pro- quick,efficient and always on point- Follow dynamic communication scripts while adding your personal magic- Understand customer needs,provide tailored solution ,and close those deals- Upsell like a boss when...
Job Description / Skills:- Assist in the recruitment and onboarding of new collection agents.- Train and mentor collection agents to enhance their skills and performance.- Monitor and evaluate the performance of collection agents against established KPI’s.- Handle escalated collection cases with professionalism and effectiveness.- Provide regular feedback and support to collection agents to...
A recruitment agency is seeking two enthusiastic Telemarketers in Pretoria, South Africa. The role involves generating sales through cold calling and answering requests. Candidates should possess excellent communication skills and be proficient in English and Afrikaans. The position requires proven experience in a sales or customer service role, with a focus on meeting targets and promoting...
Key Responsibilities: Conduct cold calls daily to generate leads, follow up on existing leads, and secure sales and prioritize a list of 5,000 leads for regular follow-up. Engage with potential clients to understand their needs and offer appropriate solutions. Build and maintain relationships with prospects and customers through effective communication. Accurately log and track all...
A leading call center in Pretoria is looking for a first-level manager to oversee a team of agents. Responsibilities include monitoring performance, coaching team members, and ensuring quality standards are met. The ideal candidate has over 2 years of experience in a call center role and strong leadership skills. This position offers the opportunity to develop your management skills in a dynamic...
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.Call Center Representative Responsibilities:Answering or making calls to clients to learn about and address their needs, complaints, or...
First-level manager responsible for the performance, coaching, and development of a team of agents. Tasks - Monitor agent performance in real-time (calls, chats, ticket metrics) and provide instant feedback/coaching. - Handle and de-escalate calls from highly frustrated or challenging customers. - Conduct regular 1:1 performance reviews and create development plans for team members. - Ensure...
A recruitment agency is seeking an experienced Industrial Operations Engineer based in Pretoria, South Africa. This role focuses on optimizing the contact center environment, driving change based on analytics, and ensuring efficient operations. Ideal candidates should possess over 3 years of experience in Call/Contact Centers and 2 years in management. Strong English skills and CRM experience,...
We are looking for two enthusiastic Telemarketers to generate sales either by cold calling or answering requests in a fast-paced environment. Salary is a Basic + Commission (Salary Neg.) - You will be responsible for influencing existing or potential customers to book appointments with a Sales Consultant. - A successful telemarketer must be friendly and persuasive. - You must be able to...
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales, who can Afrikaans. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer...
A leading Business Process Management firm in South Africa is seeking a Customer Service Representative to enhance customer satisfaction and loyalty. The ideal candidate will have at least 12 months of experience in a customer service role, preferably in a contact center environment. Responsibilities include investigating customer inquiries, providing accurate information, and promoting products....
About the job Call Centre Process Analyst Call Centre Process Analyst - 6-MonthContract Technical Skills - Analytical Skills: Ability to analyze data and identify trends to improve processes and performance. - Technical Proficiency: Familiarity with call center software like Office 365 and Excel for data management and reporting. - Communication Skills: Strong verbal and written communication...
Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
This a month to month contract. Job Description Unlock Your Career in Pharmaceuticals! Join Our Dynamic Call Center Team! Are you ready to take your career to the next level in the pharmaceutical industry? We're excited to offer an incredible opportunity to join our growing team at us as a Sales Representative in our state-of-the-art call center! Why Join Us? Dynamic Industry: Dive into the...