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- Incident Management Agent
Incident Management Agent jobs in Centurion
Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...
Overview The Site Manager / Site Agent will oversee the full site execution of utility-scale Solar PV projects, ensuring construction is carried out safely, on schedule, within budget, and to the required quality standards. The role requires strong leadership, technical acumen, and the ability to coordinate multidisciplinary EPC teams. One candidate will be appointed per site. Key...
The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...
Brief description The main purpose of this position is to manage the Problem and Incident Management processes to reduce the impact of IT incidents on end users. This includes tracking IT incidents, performing trend analysis, conducting post-mortems after major incidents and organising the problem management team to carry out root cause analysis. Detailed description- Prioritise and escalate IT...
Introduction- Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. Disclaimer- As an applicant, please verify the legitimacy of this job advert on...
One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...
Company Description Keller Williams Action is a rapidly growing Market Centre of the leading real estate franchise company in the world. The company focuses on providing specialized services in luxury homes and commercial real estate properties. Keller Williams is known for its agent-centric, education-based, and technology-driven culture that rewards associates as stakeholders. The mission of...
Job ID: 66288Date Posted: Posted 1 hour agoLocation: Centurion, GautengJob Title: 10X OUTBOUND SALES AGENTS - KOSMOSDAL - CENTURION Outbound Sales Department is looking for assertive and enthusiastic individuals who would like to join the Outbound Sales team. Qualification: - OPEN TO ALL RACES - Fit & Proper - Grade 12/Standard 10/NQF 4 - Regulatory Exam - RE 5 - Relevant FAIS credits - Class...
Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...
ROLE PURPOSE As part of the Customer-facing Nexio SOC team, the Cybersecurity Incident Manager is a crucial role within an organization's cybersecurity team. The primary responsibility of the Cybersecurity Incident Manager is to detect, respond to, investigate, and mitigate cyber threats and incidents that occur within the organization's network and information systems. The Cybersecurity...
Introduction Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a defined set of Health...
Position Overview: To provide world-class telephonic and online support to users of the VeriClaim Billing System. Ensure ultimate customer satisfaction for both internal and external clients by resolving queries within the given turnaround times. Reports to: Support Centre Team Leader Experience: Minimum of 1 year’s VeriClaim Experience. Previous experience working in a Support Centre...
REQUIREMENTS- Grade 12- Minimum of 2 years’ experience in a similar role- Well-spoken with a strong command of English, both verbally and in written communication- Proficiency in Microsoft Office SuiteDUTIES- Achieve weekly and monthly targets to contribute towards achieving business targets.- Ensure proper lead utilisation through effective and efficient engagement with leads.- Engage in lead...
Reports To Contracts Manager / Senior Project Manager Job Summary We are seeking a motivated and recently qualified Site Agent / Project Manager to join our clients construction team. This role is ideal for a graduate or early-career professional with a BSc or BTech in Construction Management (or a related qualification) who is looking to develop practical site and project management...
MORE ABOUT THE ROLE: Contract Start Date 01-12-2025 Contract End Date 31-12-2028 Nationality South African citizens / residents are preferred. Applicants with valid work permits will also be considered. Product Information High Performance Computing (HPC) is a comprehensive platform that provides a robust and scalable foundation for Computer-Aided Design (CAD), Computer-Aided Engineering (CAE),...
The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...
Overview The Site Manager / Site Agent will oversee the full site execution of utility-scale Solar PV projects, ensuring construction is carried out safely, on schedule, within budget, and to the required quality standards. The role requires strong leadership, technical acumen, and the ability to coordinate multidisciplinary EPC teams. One candidate will be appointed per site. Key...
The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...
The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...
The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...