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Support Manager jobs in Century City
Support Desk Manager Location: Century City, Cape Town (In-office)Salary: R600,000 - R840,000 CTC per annum Benefits: Medical aid contribution We’re looking for an experienced Support Desk Manager to take ownership of a busy 24/7 support operation. This role suits someone who thrives in a technical environment, can lead from the front, and knows how to keep both customers and teams running...
Business Segment: Business & Commercial Banking Location: ZA, Western Cape, Cape Town, Standard Bank, Tyger Manor, 309 Durban Road Job Overview: Responsible for leading a team of support bankers, ensuring they provide efficient and effective support to the Enterprise Multi-Channel and Portfolio segment teams by understanding client priorities. This role involves overseeing end-to-end people...
A global information services provider in Cape Town is seeking a Production Support Manager to lead a team ensuring the reliability of mission-critical software systems. The role includes managing incidents, overseeing production-level escalations, and implementing continuous improvements. Candidates should have over 10 years of experience in production support, with strong leadership skills,...
Our client, a fast-growing and highly reputable sports betting operator , is looking to appoint an experienced Customer Support & Operations Manager to lead customer service excellence while driving operational efficiency across the business. This is a senior, hands-on role for someone who understands the realities of a high-volume, regulated betting environment and knows how to scale teams,...
Responsibilities : - Participate in the design and configuration of related applications and report designs. - Manage specific application implementations, including pre and post Go-live planning. - Perform due diligence as required. - Manage system evolution, bug escalations, and resolutions. - Facilitate proper communication methods for evolution, bug fixes, release notifications to relevant...
Shape the Future of Service Excellence with Ten! Driving Innovation and Trust: Ten’s Journey to Redefine Service Excellence Ten is on a mission to become the most trusted service business in the world.🌎Technology-driven Product is at the centre of our strategy to create a hugely successful service and business. Millions of members already have access to Ten's services across lifestyle, travel,...
A leading financial services provider is seeking a dedicated Wealth Manager Assistant in Cape Town. This full-time hybrid role involves supporting Wealth Managers with client communications, administrative tasks, and maintaining client portfolios. Candidates should have a minimum of 5 years’ experience in finance, excellent organizational abilities, and proficiency in MS Office. The company...
Apply By It pays to have friends! - Refer a friend and you could earn R25 000 - This vacancy forms part of an approved Incentivised Referral Campaign as prescribed by the Talent Acquisition policy - Please contact the relevant Talent Acquisition Specialist, should you have any difficulties with uploading your referral on Success Factors. We're On The Lookout For Energetic, Self-motivated...
Senior Customer Support / Customer Experience Manager (E-commerce) Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a Senior Customer Support / Customer Experience Manager to lead and elevate customer support operations for a growing e-commerce business. This role owns the full customer support lifecycle from onboarding through post-purchase support and retention – while...
Overview Are you an experienced leader passionate about driving exceptional service, optimizing team performance, and fostering innovation? Do you have a talent for managing diverse responsibilities while maintaining a laser focus on delivering value? If so, this role is perfect for you! About The Role As a Team Manager, you will oversee 2 distinct teams, each with unique responsibilities,...
Overview The Customer Support Manager is responsible for leading and managing the customer support function to ensure excellent service delivery, operational efficiency, and high customer satisfaction. This role oversees day-to-day support operations, team performance, quality standards, and continuous improvement across all customer contact channels. Key Responsibilities - Operational...
Over the last decade, Webrepublic has grown from an ambitious startup into Switzerland’s leading digital agency. More recently, Webrepublic has launched a subsidiary in South Africa to work hand-in-hand with our HQ in Switzerland. Our team in Cape Town has grown, and we are now looking for an IT Project Management Support to expand our local presence into a large-scale operation. As an IT...
About the Role We are seeking a dynamic and highly motivated Support/Account Manager to join our growing team. In this role, you will be responsible for managing client accounts from the point of sale, ensuring a seamless onboarding experience and ongoing client satisfaction. Acting as the primary point of contact, you will play a key role in building long-term client relationships and ensuring...
IT Support Technician / IT Manager Well known IT specialist support company looking for an IT Support Technician/IT Manager role based in Cape Town to service local client base and assist with remote support across the country. Duties & Responsibilities - Responsible for CT operations of IT Company. - Telephone, Remote Support and onsite support at various locations around Cape Town. - Various...
A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership...
A reputable IT service provider in Cape Town is looking for an IT Manager to oversee the office network and ensure smooth connectivity. The ideal candidate has a solid IT background with at least 5 years of experience in a similar role. Responsibilities include managing hardware and software resources, assisting staff promptly, and ensuring system stability and effective vendor relationships....
Minimum Education and Experience Requirements: - High expertise in Project Management protocols. - Degree in Business Information Systems or similar. - Project Management degree. - Knowledge in Freight Forwarding Business Applications. - Knowledge in Transport Management Systems and SQL is a plus. - Understanding of Finance and related Reporting is a plus. - Experience in Freight Forwarding,...
A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...
About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long‑time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform...
A leading lifestyle management company in Cape Town is seeking a Team Manager to oversee two teams and drive exceptional service. You will act as a role model for excellence while optimizing team performance, ensuring accuracy in online bookings, and delivering exclusive member benefits. The ideal candidate will have 5-10 years of relevant experience, strong leadership skills, and proficiency in...