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customer oriented jobs in Drakenstein
Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...
Customer Service Clerk We currently have an opportunity available for an experienced and dedicated candidate to join our team as a Customer Services Clerk at our Paarl branch. Minimum Requirements: - 5 years' experience working in the customer services department of a retail/furniture store. - Excellent communication and admin skills - Must be people orientated - Must be a fast learner and...
Minimum Requirements: - Bachelors degree in Marketing, Sales, Business Management or related field (essential) - Minimum 810 years experience in a Sales/Marketing leadership role, preferably in FMCG or agriculture/food production - Proven success in managing teams and driving local and export market growth - Experience working with retailers, distributors, and trade partners in South Africa and...
Duties will include: - Responsible for all documentation instructions to forwarder - Create / update customer information - Communicate daily operation report to department in terms of documentation statuses & tracking - Manage and oversee all documentation related to fruit production, processing, and export. - Maintain accurate records of certifications, permits, and regulatory documents. -...
Bible Media is a Christian Media Ministry, producing and providing content to inspire the Christian Way. The organisation underwent a process of digital transformation and is currently building a more comprehensive digital footprint. A dynamic career opportunity currently exists for a self-motivated and energetic individual to create and manage innovative digital and print publications in line...
Company and Job Description: A fast-paced and dynamic organisation within the logistics sector is seeking an experienced and highly competent Debtors Controller to join its Finance team. This role is well suited to a proactive, detail-focused professional with a strong customer service orientation and the ability to thrive in a high-volume environment. Reporting to the Debtors Manager, the...
Our client, a reputable computer hardware and accessories retailer, is seeking a skilled Computer Technician to join their team. This role focuses specifically on laptop and desktop repairs, hardware servicing, and data migration/cloning — not cellphone repairs. Current vacancies - Paarl - Eikestad Key Responsibilities: - Diagnose, repair, and maintain computer hardware, software, and...
Financial Manager – Retail & E-commerce Our client, a fast-growing player in the retail and e-commerce space, is looking for an experienced and detail-oriented Financial Manager to lead and optimise their financial operations. This key role will support business growth through strategic financial planning, in-depth analysis, and operational efficiency. The ideal candidate combines strong...
About the Role: We are seeking a reliable, detail-oriented Night Auditor to join our team at our exclusive Guest House situated on a working wine farm in Wellington. The ideal candidate will be responsible for overseeing the property during nighttime hours, managing late guest arrivals and departures, performing end-of-day financial tasks, and ensuring the safety, security, and comfort of our...
Key ResponsibilitiesSales Performance - Consistently achieve or exceed sales targets for new and used motorcycles and accessories. - Drive profitability through effective pricing, product mix, and sales initiatives. Team Leadership - Lead, motivate, coach, and develop the sales team to maximise performance and engagement. - Set clear targets, monitor performance, and implement improvement...
Key Performance Areas - Complete repair orders efficiently and timeously within allocated labour times. - Achieve workshop productivity and labour targets by working efficiently and upselling where appropriate. - Diagnose customer concerns accurately and provide effective technical solutions. - Ensure parts are ordered timeously and booked correctly to job cards. - Stay up to date with...
Key Responsibilities Process foreign exchange transactions accurately on the POS system. Deliver high-quality customer service and resolve queries promptly. Promote Imali products and services (including Omnibus and Hotel B1 where relevant). Ensure strict adherence to exchange control, FIC, RMCP, and POPIA requirements. Maintain effective cash management: daily balancing, reconciliation, and safe...
Key Performance Areas - Booking Appointments: Schedule appointments for vehicle servicing, maintenance, repairs, and other related services requested by customers. - Customer Interaction: Interact with customers via phone, email, or in-person to understand their service needs, address inquiries, and provide information regarding available appointment slots, service options, and pricing. -...
Key Performance Areas: - Prepare for the arrival of customers and their vehicles - Compile accurate job cards, cost estimates, and service recommendations - Manage customer consultations upon arrival - Update and maintain the Dealer Management System and vehicle control systems - Liaise regularly with customers regarding vehicle status and progress - Act as the link between customers,...
The successful candidate will take responsibility for achieving the sales and revenue goals for new and used bikes - acting as an energetic role model to the team, a passionate advocate of the brand and a senior representative of the retailer. The successful candidate will ensure customers enjoy positive, memorable experiences every time they visit your site or interact with the sales team and...
The Debtors and Currency Administrator is responsible for the entire debtors function of the business, as well as supporting the administration of currency-related transactions. The role requires accuracy, strong administrative skills, excellent time management and the ability to communicate effectively with internal and external stakeholders. Key Tasks and Responsibilities 1. Debtors...
Minimum Requirements: - Bachelors degree in Marketing, Sales, Business Management or related field (essential) - Minimum 810 years experience in a Sales/Marketing leadership role, preferably in FMCG or agriculture/food production - Proven success in managing teams and driving local and export market growth - Experience working with retailers, distributors, and trade partners in South Africa and...
The successful candidate will provide customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals. By effectively managing the booking process and providing exceptional customer service, the Motor Vehicle Dealership Bookings Clerk contributes to the overall success and reputation...
Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...
Key Responsibilities Provide Tier 12 technical support (desktop, laptops, printers, mobile devices). Set up and maintain workstations, software, and security updates. Assist with basic network support (Wi-Fi, VPN, connectivity). Support CCTV and access control systems. Manage IT tickets, documentation, and knowledge base updates. Support user accounts (onboarding/offboarding, access,...