Call Center Representative jobs in Durban

Overview Talksure SA is seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales performance, managing stakeholder relationships, and boosting brand visibility across multiple...

A leading BPO company in Durban is seeking an Operations Trainer to deliver essential skills and technical training across operational units. The role requires delivery of new starter training and ongoing development sessions, along with assessment and remedial support for learners. Candidates should have extensive experience in training and development, especially within call centers, as well as...

A leading call center in Durban is seeking a Quality Assurance Analyst to evaluate call and email responses, ensuring high-quality customer service. Responsibilities include monitoring performance, analyzing data, and providing feedback to enhance training materials. The ideal candidate will have 2-3 years of experience, excellent communication skills, and a dedication to customer care. This...

Training and facilitating of new call center staff whichinvolves training in all aspects of various service offerings as well as systems training. Conducting writtenas well as practical assessments. Facilitating of old staff and ensuring that their performance isconsistent on a daily basis and providing daily reports to management. Training and advisingsupervisors on reporting and department...

Talksure SA is seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales performance, managing stakeholder relationships, and boosting brand visibility across multiple platforms. Key...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

We're looking for outbound sales consultant agents Requirements: - Matric certificate - Minimum months outbound sales experience - Medical GAP and Motor warranty experience is an advantage - Good Communication skills Benefits: Guaranteed earnings of R4000 or higher depending on experience + uncapped commission We are looking for people that are serious about making money. Would love to have you...

We're Hiring: Sales and Customer Service AgentsJoin our dynamic team supporting leading telecommunications campaigns!We are hosting an Open Day on Saturday, 24 May 2025, from 9:00 AM to 12:00 PM at:15 Fairways Avenue, Mount EdgecombeWalk-ins are welcome—no appointment necessary!If you're looking for a rewarding opportunity in a fast-paced call center environment, we’d love to meet you. Please...

National Customer Service Center Manager, DBN About the job National Customer Service Center Manager, DBN Job Description: National Customer Service Centre (CSC) Manager Location: Durban, South Africa Department: Customer Service Job Level: Management Purpose of the Role The Customer Service Centre (CSC) Manager is responsible for managing the entire Customer Service Division (CSD) and...

Outbound sales agents required for Legal and Tax, Min one year call center experience is necessary. Earning potential is endless as we give you a lucrative basic as well as uncapped commission. Also, part of the package is a quarterly and annual bonus

Blue Mercury is looking for individuals to sell #1 Short Term Insurance and Number one will and trusts on the market. We have 3 types of positions available: Junior, Senior & Executive sales consultants. So all experience levels are welcome. We have two call centers one located in Johannesburg and one in Durban Johannesburg We offer a basic salary and uncapped commission, with no retainers or...

1. At least 1 year UK call center experience. Either Sales/Lead Gen/Customer Service 2. Be willing to work UK hours (Taking into account UK day-light savings time) 3. BE of sober habits 4. Be able to work well under pressure. 5. Must be able reach Company KPIs set out. 6. Must be willing to receive constructive criticism 7. The Ideal Candidate must be based in Durban

Customer Service & Technical Support Representative LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. As part of RELX, we provide information-based analytics and decision tools for professional and business customers. We lead in deploying AI and advanced technologies to improve productivity and transform the legal market, using ethical and...

Call Center Trainer/ Recruiter Required: New Branch requires a Trainer/ Recruiter in Mount Edgecombe: Responsibilities: - Recruit staff for a Call Center- Screen candidates - Train Staff - as per campaign allocation - Conduct assessments - Collect necessary documentation Job Type: Full-time Pay: Up to R8 000,00 per month Work Location: In person

We are looking for call center sales agents Requirements: - Minimum 1 year call center sales experience. - Matric/ Grade 11 - PC literate - Excellent telephone etiquette What we offer: - R5000 Basic salary - Medical insurance after 6 months of employment - Uncapped Commision - No weekends or public holidays - Amazing incentives If you meet our requirements send through your resume or:Call us...

A leading sales company in Durban is seeking an Engagement & Sales Manager to lead call center and digital sales operations. This role requires 3–5 years’ experience in sales and account management, along with strong leadership and communication skills. You will work in a dynamic and innovative environment, driving sales performance and managing key relationships. Competitive salary and...

A leading recruitment firm in Durban seeks a Head of Site to lead and manage the company’s operations. The successful candidate will oversee a large team, ensuring high performance and compliance with industry standards. Key responsibilities include driving site strategy, managing financial performance, and building strong client relationships. With 7+ years in a contact centre and experience...

At Talksure we are all about #wantmore. More commission, incentive bonuses and more career growth opportunities. With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential. Job Requirements: - Grade 11/Grade 12 - Excellent...

We are looking for motivated Call Center Sales Agents to promote products/services, meet daily sales targets, and deliver excellent customer service. Requirements - 3–6 months call center sales experience - Excellent communication skills in English - Basic computer skills - Strong sales and objection-handling skills - Target-driven and results-oriented - Ability to work under pressure in a...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...