Qualifications: Grade 12 (Matric) 1 year or more call centre customer support experience Computer literate Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail process. Responsibilities: Respond to customer queries across multiple channels. Log and update customer information accurately. Resolve account and product issues quickly and professionally. Ensure all...
Key Purpose The job purpose involves daily management of telephonic claims notifications while ensuring alignment with the Amazing Service principle and program. The primary responsibility is to register all new claims by delivering exceptional service. Additionally, the role includes conducting telephonic claim audits and client surveys, as well as addressing queries related to existing...
An exciting opportunity is available for an Operations Coordinator supporting distribution operations across Africa. This role is ideal for a detail-oriented professional who thrives in a fast-paced logistics environment, coordinating cross-border movements, supporting operational teams, and ensuring smooth execution across multiple regions. It offers valuable exposure to large-scale distribution...
Job Title: Service Advisor Purpose of the Role: The Service Advisor will be responsible for coordinating service requests, assisting customers, and ensuring the efficient scheduling and completion of service, maintenance, and support related to alternative energy solutions. Key Responsibilities: - Serve as the first point of contact for service-related customer enquiries - Log service calls...
Job Requirements: - Minimum Grade 12 Certificate (NQF 4) - Relevant qualification in Administration, Business, or a related field - Computer literate with intermediate MS Office skills - Experience in a client service or administrative environment - 12 years experience as a Data Capturer is preferred - Strong attention to detail and accuracy - Ability to analyze data and maintain databases -...
Detail: Student Presentations & Brand Representation Deliver engaging presentations at targeted schools to promote programmes and campus offeringsDistribute marketing materials and generate student enquiriesRepresent the institution at career expos and stakeholder eventsAchieve monthly presentation targets aligned to school priorities Database Collection Collect and maintain school databases...
We are seeking a motivated and professional Teleseller Clerk with 1 to 3 years of experience in selling pharmaceutical products to join our team in Springfield, Durban. This position involves contacting pharmacies, clinics, and healthcare professionals to promote and sell a range of medicines. If you have a strong sales background in the pharmaceutical industry and excellent communication skills,...
JOB PURPOSE: To perform clamping and de-clamping duties for clients at numerous depots daily. 1. EDUCATION AND EXPERIENCE: 1.1 Matric / Grade 12 or equivalent (NQF level 4). 1.2 Valid Code 8 driver’s license with minimum two years driving experience. 1.3 PSiRA (Grade C). 1.4 Excellent verbal and written communication skills are essential. 1.5 Experience in report writing. 1.6 Two (2) years’...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 23, 2026 Job Description - We are seeking an experienced Senior Systems Engineer to support and strengthen our organisation's IT environment. - The Senior Systems Engineer will be responsible for the stability, security, and performance of the organisation's IT infrastructure. - This role provides 1st, 2nd, and...
The purpose of this role is to generate new vehicle sales through effective handling of all inbound leads and performing other sales activities in order conclude deals remotely, and meet sales goals and targets. If you have prior experience in sales or call centre/ telesales, and meet the requirements of the role, we want to hear from you!Position Overview:The purpose of this role is to generate...
NO PHONE CALLS NOR WALK-INS WILL BE ACCEPTED!!!- Strong analytical and problem-solving skills with a keen attention to detail.- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.- Ability to prioritize and manage multiple tasks in a fast-paced environment.- Strong customer service orientation and a proactive approach to issue...
At Voyc, we empower financial services firms to achieve better customer outcomes and stronger compliance by analysing 100% of customer interactions. Through post-call AI analysis, we surface risk, quality and performance insights early, enabling faster action and more consistent decision-making. Just as importantly, we help agents grow through clearer, evidence-based coaching that boosts...
Our client is a non-woven needle felt, filter bag, liquid filtration filters, and cage manufacturing facility based in Kwazulu Natal. The company manufactures needle felt which is fabricated into filter bags for dust extraction systems such as pulse jet, reverse air, and shaker type dust cleaning systems as well as liquid filtration filters such as press, drum, and belt filters to fit any of your...
REQUIREMENTS- Matric, own vehicle and drivers license essentialExperience with IMPLEMENTATION of safety management on MULTI-SITES- Must be able to travel Nationally- Experience ensuring all documentation is updated, communicated and records maintained.- Construction Regulations advantageous (In-depth knowledge and understanding)- Petroleum Industry experience advantageous- Detail orientated with...
We have an exciting career opportunity for a Spanish-speaking Customer Service Representative to join our dedicated team. This vital position requires an action-orientated individual, who will assist with customer enquiries and booking of appointments. This is an amazing job opportunity for a Spanish speaker looking to broaden their horizons and work for a results-driven company. Working...
Job Purpose:The Compliance Manager will be responsible for the maintenance and continuous improvement to the SHERQ standards for KZN, ensuring compliance with all statutory and legal requirements whilst keeping the Facility Managers and General Manager updated with regards to all SHERQ related concerns. Qualifications & Experience: - Minimum of a Diploma level of education preferably in...
At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! RCL FOODS is seeking a Customer Service Centre Team Leader to join our Vector Logistics Division. The role will be based in Durban and will report to the Customer Service Centre Specialist. The purpose of the action Key...
Classic Quilter a well-established clothing manufacturer in Durban is currently looking to employ a Trainee Maintenance Co-ordinator. Roles and Responsibilities- Answer department phones for initial requests and/or tickets created by the store, completing tracking documentation and directing the request to the appropriate vendor or team member.- Maintaining all documentation records and logs...
PURPOSE OF THE POSITION To ensure that all aspects of the Durban branch is appropriately controlled and administered timeously and efficiently. KEY RESPONSIBILITIES- Controlling the product inflow and output at each of the designated warehouses as well as inter warehouse transfers.- Monitoring and maintaining stock levels, ensuring quantities that appear in the system are accurate.- Complete...
Purpose: To offer exceptional personalised service to financial advisors, clients, potential investors and internal teams through efficient and effective verbal and written communication on all local and offshore funds, products and processes and to proactively assist and support team members. KEY RESPONSIBILITIES: Personalised service and enhanced client experience o Deliver a high level of...