centre management jobs in Durban

About the job National Customer Services Centre Manager National CSC Manager MinimumRequirements: - Matric (Grade 12) - A degree in management, business administration and/or marketingdiploma in Contact Centre Management is advantageous but not mandatory - Valid Code EB driver's license - A minimum of 7 years of call center experience, with at least 3 years at thesupervisor/management level -...

A leading technology solutions provider in Durban is seeking a Workforce Manager to enhance contact centre operations. In this permanent role, you will ensure productivity through effective real-time management and optimal staffing schedules. Candidates should have a minimum of 5 years in Workforce Management, strong analytical skills, and the ability to lead teams. Experience with forecasting...

About The Role We are seeking a highly experienced and strategic Regional Cash Processing Centre Manager to lead our cash operations across the Kwa Zulu Natal region. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services, and branch cash...

Job description Centre Manager The successful incumbent will be responsible for overseeing the day-to-day operations and overall management of a mixed-use Centre located in Wyebank (Durban) in the KZN province. The primary objective of this role is to ensure the smooth functioning of the Centre, drive business growth, and enhance the overall customer and tenant experience. This position...

Duties - Administrative Responsibilities - Centre inspections and walkabouts to be undertaken on a daily basis without fail. - Tenant liaison - Identification of potential problematic tenants with suggested remedial solutions. - Daily management of and guidance to all on site staff. - To keep a maintenance & operations file and ensure its currency for the following: o OHS compliance issues o...

Domain Logistics, Operations Type of contract Regular position Experience Minimum 3 years Manage 2 warehouses (LMP and DDC). Stock rotation and slow-moving stock in the product life cycle, building an operational excellence culture and passionately deliver customer service within all sector SLA’s and enforce MOQ’s. A diverse customer market ranging from B2B, OEM, DIY, Mining, and...

KwaZulu Natal, Durban - Annually Cost To Company (Market related, Negotiable) The purpose of this position is to manage the operations of the company to ensure the availability and integrity of banknotes to the public. - Make suggestions for refining the existing policies, processes, procedures and systems, thereby improving alignment with the requirements of the cash centre. - Plan and manage...

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great. The position reports to:...

Job Description A position has become available for a suitably qualified and experienced Distribution Centre Manager to join one of the country's leading logistics companies, based in Durban. Requirements: •BCom/BTech Degree in Logistics or similar •7 years’ experience in distribution with at least 5 in a managerial position. •Must have OHSA & road traffic regulations knowledge •Mechanical...

An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security. Qualifications: Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 Previous experience managing people Previous experience managing a department Previous clothing retail experience...

Requisition details REQ: 142948 Application closing date: 14 November 2025 Location KwaZulu-Natal: - Nedbank Park Square Campus Umhlanga Rocks Durban North Nedbank clusters Successful candidates will be placed in roles across the following areas: Nedbank Contact Centre: Personal and Private Banking Duration YES Youth Fixed-term contract for 12 months. Remuneration This opportunity...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...

Team Leader (collections call centre) Mr Price Money Job Description and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team. Responsibilities - Lead and...

Enterprise Capabilities AECOM is seeking a Senior Architect (DATA Centres) to be based in South Africa's Enterprise Capabilities office in Durban. The position supports a local team and global partners, offering a flexible hybrid work arrangement that balances office and out‑of‑office schedules. Job Description Here is what you will be doing: The Senior Architect serves as a fully capable...

A top recruitment agency in Durban seeks a Contact Centre Team Leader to lead and motivate a team of advisors. The role involves managing performance, achieving KPIs, and ensuring superior customer service. Candidates must have 2-4 years of team leadership experience in a contact center and demonstrate effective leadership abilities. This is a fantastic opportunity to develop a dynamic and...

A leading customer service firm in Durban is seeking a National Customer Service Center Manager to oversee call center operations. The successful candidate will be responsible for managing performance, budgeting, and staff development. Required qualifications include at least 7 years of call centre experience and a degree in management or business. Strong leadership skills and a commitment to...

Location : Office-Based – Umhlanga, Durban Type : Permanent Start Date : Immediate Salary : R10 000 – R17 000 per month (depending on shift, experience and qualifications) We are seeking dynamic and highly organised Training & Development Coordinators to join our centre-based team in Umhlanga. This role blends instructional quality control with light operational oversight, ensuring our tutors...

A leading recruitment firm seeks a National Customer Services Centre Manager in Durban. This role involves overseeing client relationship management, driving business development, and ensuring efficient operations within the call center. Candidates should have over 7 years of call center experience, with at least 3 years in a supervisory role, and a degree in management or business administration...

" About the job Contact Centre Team Leader Purpose: To develop, motivate and lead a team of advisors to provide a superior level of service individually and collectively across various campaigns. You will be responsible for the delivery of KPIs through robust coaching and day to day management ensuring a high level of standards within your team. Duties and responsibilities: - - Lead,...

PURPOSE: Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team. KEY RESPONSIBILITIES: - Lead and Motivate: Manage and inspire a team of call centre agents to...