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customer care representative jobs in Durban
To ensure smooth sales operation and satisfactory customer service to all our customers (internal and external). Responsibilities - Contacting customers daily as per calling schedule. - Receive calls & orders from customers. - Liaison with the Business Representative. - Receive and action work instruction/s from Business Representative. - Check account status, credit viability and limits. -...
A leading retail company located in Durban is seeking a dedicated customer support representative. In this role, you'll assist customers through phone, email, and chat, ensuring every interaction is positive and professional. The ideal candidate will have a Grade 12 certificate and at least 2 years of call centre experience. We offer various incentives, team discounts, and opportunities for...
Job Location: Durban, KwaZulu-Natal, South Africa Application Deadline: February 09, 2026 Purpose of the Role - The Junior Manager is a hands‑on operational leader who thrives in a fast‑paced, high‑performance environment. You will be responsible for leading, coaching, and driving results across a specialist non‑voice Customer Care team, delivering support via chat, email, and digital...
Customer Care & Service Administrator (Mobeni, KZN) Job Openings Customer Care & Service Administrator (Mobeni, KZN) About the job Customer Care & Service Administrator (Mobeni, KZN) KEY RESPONSIBILES - Order processing and order confirmations - Preparation of documentation for customers, e.g. Proforma Invoices and Sales Order Reports - Order tracking and order book control - Daily...
Sales Representative - Vascular Access, Critical Care & Airway | Durban Durban, South Africa | Posted on 12/03/2025 - City Durban - State/Province Gauteng - Country South Africa Job Description Purpose of the Role The SalesRepresentative will be responsible for driving sales and growth within theVascular Access, Critical Care, and Airway division across the KwaZulu-Natalregion. The incumbent...
A global company is seeking a Customer Service Advisor to handle customer queries in a fast-paced telephony environment. Responsibilities include responding to inquiries, maintaining accurate records, and advocating for customer needs. The ideal candidate is passionate about providing exceptional service and has a proven track record in customer support. This role requires excellent communication...
A dynamic leadership organization in Durban is seeking a Team Leader to manage and inspire a team to achieve their service targets. Responsibilities include daily team management, performance coaching, and fostering a culture of continuous improvement. The ideal candidate should possess strong leadership skills, experience in mentoring, and the ability to set and meet targets effectively. This...
We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.- Your Role :Customer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for customers and to ensure that customers are satisfied with products,...
ID: 571135Location:Durban, ZACustomer Care Director South AfricaLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a...
Job Specification: German Speaking Customer Service Advisor Department: Customer Services | Location: UmhlangaWorking Hours: 8 am - 10 pm (Rotational shifts)Shift Pattern: Monday - Sunday (Required to work 5 days on and 2 days off) Salary Breakdown: - Component_ - Amount_ Annual Salary R288,000 Transport Allowance R400 Medical Insurance Employee + 2 Dependents Pension Fund 5% Employer...
My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...
ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world‑class service and making a meaningful impact with every interaction. Perks & Benefits - Annual performance‑based increases - Paid time off - Health and dental insurance or a monthly health stipend - Holiday bonuses - Permanent work‑from‑home setup -...
Customer Service Representative | Discovery Careers Full Time Durban, South Africa Posted 7 days ago 200500 ZAR / YearDiscovery Limited Disclaimer: This job listing is for informational purposes only and is not posted or endorsed by the official hiring organisation. For the most accurate and up-to-date details, please visit the official careers page.Discovery is a leading company in South Africa,...
Reference: DBN002535-TK-1 A leading action sports and lifestyle company that designs, produces, and distributes branded apparel, footwear, and accessories requires a Customer Service Representative to join their E-commerce department. Duties & Responsibilities Job Responsibilities: - Communications with online customers through various channels by providing product and service information and...
We have an exciting career opportunity for a Spanish-speaking Customer Service Representative to join our dedicated team. This vital position requires an action-orientated individual, who will assist with customer enquiries and booking of appointments. This is an amazing job opportunity for a Spanish speaker looking to broaden their horizons and work for a results-driven company. Working...
- Processing of all orders on the system timeously and accurately. - Controlling the progress of all sales enquiries through to a successful sale. - Attending to walk-in, telephonic and other sales enquiries timeously. - Providing an effective arm to the external sales representative. - Compliance with all company processes and policies and ensuring these are followed...
Key Responsibilities: Order Administration - Receive and respond to all customer enquiries from order placement through to receipt/ dispatch of stock to customer, ensuring that the customer and the designated Business Manager are kept informed of progress - Maintain the Sales Module on the ERP system and user of the CRM system, ensuring that customer details and contact information are correct...
A customer service firm in Durban is seeking an experienced individual to ensure smooth sales operations and provide excellent service to clients. Responsibilities include contacting customers, managing orders through SAP, and resolving queries swiftly. Candidates should have a minimum of 2-3 years in Call Centre and Customer Service roles and be proficient in Microsoft Office and SAP. The role...
The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. Our Team Leaders should always look...
A dynamic customer service organization is seeking a Junior Manager to lead a high-performance Customer Care team in Durban. The role involves coaching and developing a team of 15–30 specialists while meeting key performance indicators (KPIs) and maintaining compliance with operational standards. The ideal candidate will excel in performance management and create a positive team culture focused...