Customer Project Manager jobs in Durban

A global logistics leader is seeking a Customer Services Manager in Durban to oversee a national customer service team. This role involves managing customer queries, enhancing customer satisfaction, and ensuring high service standards. The candidate should possess a relevant tertiary qualification, experience in shipping management, and strong leadership abilities. The position requires excellent...

About the job Customer Experience Manager Customer Experience Manager We are a proudly South African investment company focusing on Technology, Media, Telecommunications, and Financial Services. Our employees are always at the forefront of business technology, and we count on them to use their knowledge and skills to move our company from strength to strength. In this role, you will drive...

National Customer Service Center Manager, DBN About the job National Customer Service Center Manager, DBN Job Description: National Customer Service Centre (CSC) Manager Location: Durban, South Africa Department: Customer Service Job Level: Management Purpose of the Role The Customer Service Centre (CSC) Manager is responsible for managing the entire Customer Service Division (CSD) and...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Summary Role overview: This role leads revenue and customer growth across the HORECA channel in a fast-growing FMCG business. It suits a commercially driven professional who excels at building winning sales strategies, expanding key accounts, and turning customer insight into measurable results. You’ll own strategic account development, strengthen senior stakeholder relationships, and work...

A leading information and analytics company seeks a Product Manager I in Durban to lead the development and delivery of product features. You will collaborate with cross-functional teams to align on requirements, drive execution, and enhance user experiences. The ideal candidate has experience in product management within technology-driven environments, analytical skills, and a commitment to...

Job Location: Durban, KwaZulu-Natal, South Africa Application Deadline: February 09, 2026 Purpose of the Role - The Junior Manager is a hands‑on operational leader who thrives in a fast‑paced, high‑performance environment. You will be responsible for leading, coaching, and driving results across a specialist non‑voice Customer Care team, delivering support via chat, email, and digital...

About the job National Customer Services Centre Manager National CSC Manager MinimumRequirements: - Matric (Grade 12) - A degree in management, business administration and/or marketingdiploma in Contact Centre Management is advantageous but not mandatory - Valid Code EB driver's license - A minimum of 7 years of call center experience, with at least 3 years at thesupervisor/management level -...

A leading retail company in Durban seeks an experienced store manager to drive sales and ensure customer satisfaction. The ideal candidate has a Matric certificate and a minimum of 3 years retail experience, including 2 years in a leadership role. Responsibilities involve managing a team, controlling expenses, and executing merchandising strategies. Join a company that values its people and...

A prominent retail company in Durban seeks a Store Manager to lead operational duties and foster a culture of superior customer service. The ideal candidate will possess at least 2 years of store management experience in a retail or FMCG environment and demonstrate exceptional communication and organizational skills. This permanent position offers an opportunity to grow citizen skills while...

Job Title Customer Lifetime Success Manager (IGT) META Job Description Customer Lifetime Success Manager (IGT) META is responsible for leading the identification of complex up-sell and cross-sell opportunities, leveraging advanced data analysis and customer insights to drive significant revenue growth. The role manages the entire small expansion sales process, coordinating with Customer...

A leading automation solutions provider is looking for an Account Manager based in Durban to manage key customer relationships. The ideal candidate will ensure service quality and drive account retention by understanding customer needs and responding proactively. This role requires strong interpersonal skills, commercial acumen, and a willingness to travel. Join us to make impactful connections...

A leading global fashion retailer is seeking a Store Manager to inspire a team to deliver exceptional customer experiences while driving business outcomes. The ideal candidate will possess strong leadership qualities, develop team members, and engage in community-focused initiatives. This role offers a competitive salary and growth opportunities across various brands under the group. Join us and...

A technology-driven company seeks a Project Manager in Durban or Johannesburg to lead innovative technology projects. You will drive project delivery from conception to execution, ensuring alignment with business goals and governance. Candidates should have 5–7 years of experience in managing technology projects and be certified in project management. Enjoy comprehensive health benefits and work...

Endless Summer Technologies, a subsidiary to Johnson Outdoors requires a Project Manager to be based at their Durban site. Under general direction of department leaders, organizes, tracks and champions the design and development of products from ideation to production. Manages multiple simple to moderately complex projects to ensure that new products are completed to established specification,...

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along...

Job Description - Excellent planning, organizational and prioritization skills and be able to manage multiple projects simultaneously. Responsibilities Ensuring Project Management - Builds and maintains strong business relations with existing and prospective internal customers to interpret all individual requirements. - Reviews changes in legal and procedural requirements affecting the...

- Project Management degree or equivalent with a moderate level of related experience - Additional preference for experience in Merch Planning applications/systems like RPAS and JDA. - Preference is for experience in Retail - Demonstrated moderate level project management experience preferably in a multinational professional services environment - Demonstrated understanding of the project life...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air...

A leading retail company in Durban is seeking a Store Manager to oversee store operations and citizen management. The ideal candidate will have at least 2 years of retail/FMCG management experience and strong communication skills. Responsibilities include managing staff, resolving customer complaints, and ensuring store presentation and profitability. This is a permanent position with...