customer service associate jobs in Durban

Customer Service and Marketing Associate • Durban, KwaZulu-Natal, South Africa Reference: DUR003531-JK-1 Overview Are you a people-person with a creative streak? Do you love building strong customer relationships while bringing brands to life through marketing? This exciting opportunity is perfect for someone who thrives at the intersection of customer service and marketing. In this role,...

A prominent retail group in Durban seeks a motivated individual to enhance customer experience through efficient point of sale operations and exceptional service. The candidate will be responsible for maintaining accuracy in transactions, promoting membership programs, and upholding merchandising standards. A Grade 12 education is essential, with desirable experience in customer-facing roles...

A leading retail group in Durban is seeking a customer-focused assistant with 2-3 years of retail sales experience. The role involves providing excellent customer service, managing stock, and ensuring a presentable showroom. A Matric qualification and computer literacy are essential. The ideal candidate is friendly, motivated, and able to work under pressure, while also being physically fit to...

A fast-fashion retailer in Durban is seeking a passionate team member to provide exceptional customer service and manage store operations. Responsibilities include selling stylish products, conducting piercing services, and creating a welcoming atmosphere. The ideal candidate has a keen eye for fashion and thrives in customer interactions. Join us for a vibrant workplace with training...

A retail company in Durban is seeking a Sales Assistant to enhance sales and deliver exceptional customer service. This position requires at least a year of customer service experience and flexibility in working hours. The ideal candidate will assist in inventory management, daily store operations, and participate in training sessions. The role offers various perks, including staff discounts and...

A health and wellness retail chain in Durban is seeking a Retail Operations team member. The role focuses on delivering exceptional customer experiences, ensuring stock availability, and assisting with cash handling. Qualifications include a Grade 12 and at least one year of retail experience. Strong communication skills and a genuine interest in health and wellness are required. The position...

A leading hotel chain in Durban seeks a dedicated individual to manage cash operations and provide exceptional customer service. The role requires processing payments according to accounting standards and ensuring a secure cash bank. Candidates should have a high school diploma and related work experience. The position involves maintaining a clean workstation and assisting guests with...

JOB DESCRIPTION Job Requirements Job Profile Summary The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations and attends to break/fix events. This...

Key Responsibilities - Handle inbound customer enquiries via voice, email, and/or chat (campaign dependent) - Provide clear, accurate, and professional responses to customers - Resolve customer issues efficiently while maintaining service quality - Follow defined processes, playbooks, and tone guidelines - Escalate queries or issues according to established procedures - Maintain...

A global skincare company in Durban is seeking a dedicated Customer Supply Chain Manager to enhance collaboration with clients and drive operational efficiencies. The ideal candidate will possess over 5 years of experience in customer service roles. Responsibilities include ensuring service level performance, managing customer dashboards, and influencing key stakeholders while optimizing...

My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world‑class service and making a meaningful impact with every interaction. Perks & Benefits - Annual performance‑based increases - Paid time off - Health and dental insurance or a monthly health stipend - Holiday bonuses - Permanent work‑from‑home setup -...

A leading recruitment agency seeks a Customer Service Manager in Durban to establish and lead a national Customer Service function. This role involves transforming and standardizing service practices, enhancing customer satisfaction, and managing a high-performing team. Ideal candidates will have proven leadership experience in customer service or logistics and strong change management skills....

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...

Job Overview Huntswood is looking for Customer Service and Retentions Advisers with Voice experience to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you! Job Responsibilities - Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of...

Customer Services and Sales Executive – Remote – SA Hours Our Australian client is a leader in youth wellbeing and family education. With exciting growth underway, they’re looking for a driven Customer Service & Sales Executive to handle enquiries, convert warm leads, and support families through the booking process. This full-time role works closely with operations and marketing to ensure every...

A customer service-focused company in Durban is seeking a Customer Operations Specialist to provide high-quality operational support in a fast-paced environment. The role involves managing customer inquiries, processing requests, and ensuring adherence to service standards. The ideal candidate should have strong communication skills, attention to detail, and at least one year of customer service...

A diversified retail company in Durban seeks a customer-focused individual to join their team. As a brand ambassador, you will enhance customer experiences and drive sales. Ideal candidates should possess Grade 12 and demonstrate strong communication, multitasking, and initiative skills. You will contribute to a vibrant team culture and continuously improve processes, ensuring the store is ready...

A leading FMCG retailer in Durban is seeking a candidate to efficiently execute operational activities and provide excellent customer service at the point of sale. The role requires strong customer orientation, basic math skills, and an understanding of retail principles. Ideal candidates will have prior experience in customer-facing roles. This position is permanent and aligns with the company's...

A leading recruitment agency is seeking a Customer Service and Marketing Associate in Durban. The ideal candidate will manage customer inquiries, support marketing initiatives, and create engaging content across platforms. With at least 12 years of experience in customer service or marketing and a Matric certificate, you should be creative, organized, and adept with digital marketing tools....