Customer Services Coordinator jobs in Durban

To manage and maintain client relationships by ensuring efficient and accurate order fulfilment. KEY DUTIES AND RESPONSIBILITIES - Review pricing on sales orders received from customers, approve, and accurately capture them in the system. - Monitor label stock based on orders received and flag the need for reorders where necessary. - Capture purchase orders in the Alpla purchase order system. -...

A leading packaging solutions company in Durban is seeking a dedicated individual to manage client relationships and ensure efficient order fulfillment. Responsibilities include monitoring orders, coordinating delivery dates, and capturing purchase orders. The ideal candidate will have at least 2–3 years of customer engagement experience, proficiency in Excel, and strong problem-solving skills....

Customer Relationship ManagementAct as the primary point of contact for customer queries, ensuring professional and timely responses.Maintain strong relationships with existing customers to ensure retention and satisfaction.Handle customer complaints or concerns, escalating where necessary and ensuring resolution.Order Processing & Sales SupportReceive, process, and follow up on customer orders...

A leading recruitment agency is seeking an experienced account administrator in Durban to manage daily customer and retailer administration tasks. The ideal candidate will have 3 years of experience in account administration, preferably within the FMCG sector. Responsibilities include ensuring efficient data capture, serving as a communication link for customers, and assisting the Account...

Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly, fast-thinking,...

A logistics company in Durban seeks a Customer Service Agent to manage the delivery process and ensure customer satisfaction. The role involves coordinating deliveries, tracking shipments, and providing quality service. Ideal candidates have at least one year of experience in customer service within logistics, proficiency in Excel, and a valid driver's license. This position requires working...

A leading African Integrated Workplace Management Solutions Provider is looking for a Facilities Coordinator in KwaZulu-Natal. The successful candidate will support the Soft Services Manager by overseeing the delivery of various soft services, ensuring compliance with service agreements, and providing operational oversight. This role requires experience in facilities management and a strong focus...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world‑class service and making a meaningful impact with every interaction. Perks & Benefits - Annual performance‑based increases - Paid time off - Health and dental insurance or a monthly health stipend - Holiday bonuses - Permanent work‑from‑home setup -...

A leading recruitment agency seeks a Customer Service Manager in Durban to establish and lead a national Customer Service function. This role involves transforming and standardizing service practices, enhancing customer satisfaction, and managing a high-performing team. Ideal candidates will have proven leadership experience in customer service or logistics and strong change management skills....

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...

Job Overview Huntswood is looking for Customer Service and Retentions Advisers with Voice experience to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you! Job Responsibilities - Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of...

Job Description A great opportunity has become available for a Customer Service Analyst at a reputable company in Durban! Requirements - Degree in Logistics/Supply Chain Management - 3 - 5 years’ experience in a similar role - Experience in FMCG industry is essential - SAP experience essential Correspondence will only be conducted with short listed candidates. Should you not hear from us...

Overview Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Obtain and capture information from insured or designated persons for purpose of settling claim with insurance carrier. To assist with administrative amendments, provide information and insights on policies, additional...

Customer Services and Sales Executive – Remote – SA Hours Our Australian client is a leader in youth wellbeing and family education. With exciting growth underway, they’re looking for a driven Customer Service & Sales Executive to handle enquiries, convert warm leads, and support families through the booking process. This full-time role works closely with operations and marketing to ensure every...

A leading manufacturing company located in Durban, South Africa seeks an individual to manage and maintain client relationships while ensuring efficient order fulfillment. The ideal candidate will have a Matric with a relevant tertiary qualification and 2–3 years of customer engagement experience. Responsibilities include capturing sales orders, coordinating delivery dates, and managing Excel...

A reputable company in Durban is seeking a Customer Service Analyst to improve customer service processes. Candidates should have a degree in Logistics/Supply Chain Management, 3 to 5 years of experience in a similar role, and essential experience in the FMCG industry, including SAP. This is a fantastic opportunity to contribute to a reputable organization while growing your career in customer...

A customer service-focused company in Durban is seeking a Customer Operations Specialist to provide high-quality operational support in a fast-paced environment. The role involves managing customer inquiries, processing requests, and ensuring adherence to service standards. The ideal candidate should have strong communication skills, attention to detail, and at least one year of customer service...

What You Will Enjoy Doing MAIN PURPOSE To manage and maintain client relationships by ensuring efficient and accurate order fulfilment. Key Duties And Responsibilities - Review pricing on sales orders received from customers, approve, and accurately capture them in the system. - Monitor label stock based on orders received and flag the need for reorders where necessary. - Capture purchase...