Help Desk Agent jobs in Durban

Job Description We are seeking three enthusiastic and customer-focused Service Desk Agents to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments. Duties And Responsibilities Key Responsibilities - Man the...

Job Purpose Statement The Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation of the operations department. This role involves managing customer accounts, managing backend billing and ordering operations with connectivity vendors,...

Post: Service Desk Agents X2Ref: R262, R263One per, One Contract Minimum Requirements: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. Summary of Duties(but not limited to): - Receives and attend to all requests from various stakeholders. - Responsible for the help/Service desk...

Urgently looking for an Afrikaans Speaking Service Desk Agent with basic IT skills or qualification.

Purpose of the Role:Key Responsibilities: - Log all incidents and service requests accurately in the ticketing system. - Diagnose and resolve hardware, software, and network issues within defined SLAs. - Escalate complex problems to second-line or specialist support teams when required. - Follow up on open tickets to ensure timely resolution and customer satisfaction. - Assist with user account...

About the job Inbound Customer Contact Centre Agent Smart, dependable, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you a global company as a Customer Service Advisor. As a customer service advisor, you will be handling customer queries from first contact. Working in a fast-paced telephony environment, you will deliver exceptional customer service...

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English proficiency. At Mindrift, innovation meets opportunity. We believe in using the power of collective human intelligence to ethically shape the future of AI. What We Do The Mindrift platform,...

A leading financial services company in Durban is seeking passionate sales agents to build their client base and market Old Mutual products. This role is ideal for individuals enthusiastic about making a difference in people's lives and achieving sales targets. Candidates must have a Matric certificate and digital literacy skills. The company offers training and support to help you reach your...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. What is a Sales Agent? Your time is now with Old Mutual Are you a passionate salesperson that thrives on changing lives for the better or a recent Matriculant dreaming of entering the financial services industry to start your career .... Old Mutual has something...

Durban, South Africa | Posted on 01/07/2026 We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. - Experience in IT and support. If you're ready to...

Telesales Agent (Mobile and Insurance) - Talent Pool Mr Price Money Job Description Are you passionate about sales and customer engagement? We're building a dynamic talent pool of driven individuals who are eager to connect with customers and introduce them to exciting mobile and insurance products. Responsibilities - Contact prospective customers to present information and explain available...

Position: Sales Agent Location: Umlazi - KwaZulu Natal Customer Retention, Mobile + Data Sales LTE / 3G / DSL / Fibre (Contract New/Upgrades/Migration/Prepaid), Accessory + Insurance Sales, Booking in devices for repairs / OBF Exchange, Device Setup / Ports / Sim swops, Handling of cash / Reports / Client Documents, Stock Takes & Administration, General housekeeping. Following company polices...

Are you a customer-centric and data-driven individual? Do you enjoy collaborating cross-functionally to deliver on common goals? Join us in shaping a more just world. About Us LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and...

A retail company is seeking three enthusiastic Service Desk Agents in Durban, South Africa. This entry-level position offers hands-on experience in IT support, ideal for individuals passionate about technology. Responsibilities include responding to user requests, troubleshooting IT issues, and maintaining records. Candidates should have a Matric certificate and basic IT certification, along with...

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Your time is now with Old MutualAre you a passionate salesperson that thrives on changing lives for the better or a recent Matriculant dreaming of entering the financial services industry to start your career …. Old Mutual has something to offer you…Role Description /...

About the job Outbound Customer Contact Centre Agent Smart, dependable, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you a global companyas a Customer Service Advisor. As a customer service advisor, you will be handling customer queries from first contact. Working in a fast-paced telephony environment, you will deliver exceptional customer service...

Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Qualifications - Minimum Grade 12 qualification 6-12 months in Debt Collection, ideally within a Call Centre environment. - Familiarity with the life cycle of an account, the collection process, and the systems that support these...

A leading tech company in Durban seeks a Service Desk Agent to deliver exceptional customer service and support the operations department. Responsibilities include managing customer accounts, handling service inquiries, and providing administrative support. With a focus on communication and organisation, the ideal candidate will ensure efficient operation and customer satisfaction. A minimum of 3...

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English. At Mindrift, innovation meets opportunity. We believe in using the power of collective human intelligence to ethically shape the future of AI. What We Do The Mindrift platform, launched and...

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English. At Mindrift, innovation meets opportunity. We believe in using the power of collective human intelligence to ethically shape the future of AI. What We Do The Mindrift platform connects...